Berglund Chevrolet Buick
Roanoke, VA
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512 Reviews of Berglund Chevrolet Buick
Marvin is awesome Very helpful and always smiling. Best employee there. Will always come back to see him. Derrick is a great technician. Very helpful and very knowledge Very helpful and always smiling. Best employee there. Will always come back to see him. Derrick is a great technician. Very helpful and very knowledgeable about products More
Awesome Salesman of the year Mr. DAVID PITTS..I Had a great experience @berglund it was my 1st time there customer service was professional. Mr. Pitts,his tea Salesman of the year Mr. DAVID PITTS..I Had a great experience @berglund it was my 1st time there customer service was professional. Mr. Pitts,his team awesome kept me dbl below my budget,nice car,atmosphere, so good I'm going back to mr.pitts get another car bout 6months..it feel good to ride in style,a reliable car. I tell anybody go to berglund asap Pitts da man you will ride off extra happy.. More
Driving through Virginia to Pennsylvania July 5th, my husband and I were driving from TN to PA, when my air conditioning started blowing warm air. We called 2 other local dealerships, who sai July 5th, my husband and I were driving from TN to PA, when my air conditioning started blowing warm air. We called 2 other local dealerships, who said don’t bother stopping, they were short handed & too busy. Worried that something more may be wrong with the car, our local dealership recommended us to Berglund & provided their number to us. We called & asked if they could fit us in just to check out the car to be roadworthy, not necessarily to fix the air conditioning. It was a Friday, a day after a holiday, they were very busy but said to bring it in & they would look at the car. We spoke with 5 different people, including the service manager. They squeezed in my car to check it out. They re-charged the air conditioning & could not see anything more that was mechanically wrong. It was a hot summer day, and we were offered to sit in their nice cool waiting area with some cold water. Every person who we talked to (including the female answering our phone call) made us feel important, like we were long time customers of their dealership, not as the passing through travelers that we actually were. If a dealership can make us feel that important, imagine being one of their regular customers! I can’t say enough about Berglund Chevrolet Buick, only that I wish we lived closer to call Berglund Dealership as our own! Thank you so much to everyone who welcomed us. I wish we had everyone’s name, so we could acknowledge each one of you! And we made it home to PA with peace of mind! Thank you so much! More
Superb!Terrific!Just a few little hickups on paperwork/tags Good experience and I would buy another car from you, as we have in the past. Was alittle disappointed seeing the same exact car a week later on the Good experience and I would buy another car from you, as we have in the past. Was alittle disappointed seeing the same exact car a week later on the website for $2000.00 less that what we paid. Overall excellent sales and future service since we are a 20 year customer. More
Repair Work Billy did a great job on scheduling my work truck in for the repairs. Also his attention to detail was excellent. I highly recommend anyone for this Billy did a great job on scheduling my work truck in for the repairs. Also his attention to detail was excellent. I highly recommend anyone for this shop for their service or repair needs. More
Excellent Service As always, Dave Chewning was very friendly, polite and professional. Everyone in service center was polite and friendly. I would recommend this dealer As always, Dave Chewning was very friendly, polite and professional. Everyone in service center was polite and friendly. I would recommend this dealership to anyone. More
Need to replace a beloved Accord! We loved our Accord, but it was totaled... no one but the car was hurt; unfortunately it was fatal! We had decided on a CRV or another Accord. At fir We loved our Accord, but it was totaled... no one but the car was hurt; unfortunately it was fatal! We had decided on a CRV or another Accord. At first David thought that the CRV listed on the website had been sold, but then found it. He and Jeremy suggested that we take it overnight (knowing full-well that we'd be hooked - we are, after all retail managers and understand the 'put the product in their hands' thing ;-) We drove it overnight and discovered one minor issue with the hands-free phone. David said they'd fix it. Sooo now we're the proud owners of a 'new' CRV. We're very satisfied and highly recommend Berglund and David Turner. More
Attention to detail, couteous and professional, great value Marvin was an absolute professional making sure that my vehicle received the inspection needed considering the issues that I was having that were an a Marvin was an absolute professional making sure that my vehicle received the inspection needed considering the issues that I was having that were an absolute safety concern. He went so far as to offer the shuttle service for myself and my daughter to be able to go somewhere else instead of waiting in the lobby, and when it became apparent the car wouldn't be ready after a couple of hours offered a free service loaner. I was overwhelmed by the customer service and care we were provided. Marvin is awesome! More
SERVICE My spouse reported to me that her experience getting the service on her Chevrolet Suburban to be more than satisfactory. For that I am thankful. My spouse reported to me that her experience getting the service on her Chevrolet Suburban to be more than satisfactory. For that I am thankful. More
Best Dealership Excellent Service and Sales .Dept.!!!! Very knowledgeable and friendly staff. This dealership (Berglund Chevrolet) will be the only place that I take Excellent Service and Sales .Dept.!!!! Very knowledgeable and friendly staff. This dealership (Berglund Chevrolet) will be the only place that I take my vehicles in to or buy a vehicle from. More