Berglund Chevrolet Buick
Roanoke, VA
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512 Reviews of Berglund Chevrolet Buick
total inconvenience called and scheduled oil change and warranty repair a week in advance. I inquired about getting a loaner car and was advised based on warranty issue y called and scheduled oil change and warranty repair a week in advance. I inquired about getting a loaner car and was advised based on warranty issue yes I could get a loaner car. I arrived and after going over the work request I was told they would call me when the car was ready. I asked where do I get the loaner car. well guess what they didn't have one for me. I was told if they was going to have enough for the appointments tomorrow they couldn't give me one. so I have to take time off from work again to schedule another appointment and drop the car off More
Would never go anywhere else Very good service and quick. I liked the call when finished with my car and how they have it set up to where you can just drop it off when you have to Very good service and quick. I liked the call when finished with my car and how they have it set up to where you can just drop it off when you have to go to work More
Couldn’t ask for better service! I had a wonderful experience. Everyone has been extremely nice and accommodating . Sales, Service, and loaner car program are all top notch. Jeff ha I had a wonderful experience. Everyone has been extremely nice and accommodating . Sales, Service, and loaner car program are all top notch. Jeff has been extremely helpful even after I purchased my vehicle. More
David Pitts and Joe Gallimore The absolute best people to work with at Berglund. The customer service was outstanding working with David and Joe. Both went above and beyond to get The absolute best people to work with at Berglund. The customer service was outstanding working with David and Joe. Both went above and beyond to get me the best deal possible. More
Excellent Handling of My Classic Corvette David Chewning understands my attachment to the 1963 Corvette Coupe that I placed in his care. Jackie Wolfe is very knowledgeable, and his reputation David Chewning understands my attachment to the 1963 Corvette Coupe that I placed in his care. Jackie Wolfe is very knowledgeable, and his reputation as a top mechanic is well deserved. The transmission parts took some time to acquire, but David kept me posted on difficulties and progress. I am very pleased with my experience at Berglund Chevrolet Buick. More
this visit was a good reminder to stay away from Berglund It is so 20th century that a company (like Berglund)that takes its customers for granted still charges full list price for parts in this connected It is so 20th century that a company (like Berglund)that takes its customers for granted still charges full list price for parts in this connected digital world. prices are about 30% higher than the digital disruptors. Not to mention the fact that the parts department could not get the parts in a timely manner when the supplier is just down the street. top mechanics and service writer Charlie is excellent, one of the best in the business. Said I needed a wheel bearing? but how much out of spec was the old one? Cost of repair was more than the car was worth, why not offer me a deal on one of your clean used cars? the $2000 I spent would have made a good down payment with the old car in trade. I will wait a few years before returning, I have been a customer for almost 20 years, but every so often I need to go back to remind me how abusive your pricing policies are. More
Great Clifton Paige was great and very professional jermy Mcloy was also great Every thing was done great. Was a great deal in the vehicle Chevy ar Clifton Paige was great and very professional jermy Mcloy was also great Every thing was done great. Was a great deal in the vehicle Chevy are great More
great service My agent was Sam Simpson. Sam was very knowledgeable about the vehicle type I was searching for and steered me right to the three I was looking for. My agent was Sam Simpson. Sam was very knowledgeable about the vehicle type I was searching for and steered me right to the three I was looking for. Sam was very patient and very understanding in helping me with my search. 5-stars. although it took me a little time to make my final decision, Sam never rushed or hurried me. More
Great customer service I had visited Berglund Chevrolet Buick to look into trading in my car and dealt with David Pitts . He not only was extremely helpful but very knowl I had visited Berglund Chevrolet Buick to look into trading in my car and dealt with David Pitts . He not only was extremely helpful but very knowledgeable on the car inventory on the lot. I feel like he is the first car salesman I’ve ever dealt with that made me not feel pressured to hurry up and buy a car but that he actually wants to get me in something I love and taking into account all the things I’m looking for. He really put me at ease and I look forward to working with him in the future to get me into the exact car I’m looking for! More
New truck purchase Staff was friendly and eager to help. Our salesperson Jeff Fisher was fantastic! The process was easy and we were not pressured at any time. Staff was friendly and eager to help. Our salesperson Jeff Fisher was fantastic! The process was easy and we were not pressured at any time. More