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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

July 27, 2019

total inconvenience called and scheduled oil change and warranty repair a week in advance. I inquired about getting a loaner car and was advised based on warranty issue y More

by JERRYOGDEN05
Customer Service
Recommend Dealer
No
Employees Worked With
Brannon Ayers
Aug 06, 2019 -

Berglund Chevrolet Buick responded

That is not the kind of experience we seek to provide, Jerry. Please call us when you can so we can address this together. Sincerely, The Berglund Chevrolet Buick Team

July 26, 2019

Would never go anywhere else Very good service and quick. I liked the call when finished with my car and how they have it set up to where you can just drop it off when you have to More

by DONNABARRETT823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier, Carol Thompson
Aug 06, 2019 -

Berglund Chevrolet Buick responded

Donna, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Berglund Chevrolet Buick Team

July 22, 2019

Couldn’t ask for better service! I had a wonderful experience. Everyone has been extremely nice and accommodating . Sales, Service, and loaner car program are all top notch. Jeff ha More

by familywray92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
Aug 06, 2019 -

Berglund Chevrolet Buick responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Berglund Chevrolet Buick Team

July 21, 2019

David Pitts and Joe Gallimore The absolute best people to work with at Berglund. The customer service was outstanding working with David and Joe. Both went above and beyond to get More

by Stretch$2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts, Joe Gallamore
Aug 06, 2019 -

Berglund Chevrolet Buick responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Berglund Chevrolet Buick Team

July 19, 2019

Excellent Handling of My Classic Corvette David Chewning understands my attachment to the 1963 Corvette Coupe that I placed in his care. Jackie Wolfe is very knowledgeable, and his reputation More

by Richard Nance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning, Jackie Wolfe
Aug 06, 2019 -

Berglund Chevrolet Buick responded

Richard, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, The Berglund Chevrolet Buick Team

July 19, 2019

this visit was a good reminder to stay away from Berglund It is so 20th century that a company (like Berglund)that takes its customers for granted still charges full list price for parts in this connected More

by taken advantage of in Vinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
charlie and ricky service writers and the cashier lady, all very pleasant
Aug 06, 2019 -

Berglund Chevrolet Buick responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Berglund Chevrolet Buick Team

July 18, 2019

Great Clifton Paige was great and very professional jermy Mcloy was also great Every thing was done great. Was a great deal in the vehicle Chevy ar More

by kennysjr88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Jeremy McCloy
Aug 06, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Berglund Chevrolet Buick Team

July 16, 2019

great service My agent was Sam Simpson. Sam was very knowledgeable about the vehicle type I was searching for and steered me right to the three I was looking for. More

by wendell3769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Simpson
Jul 18, 2019 -

Berglund Chevrolet Buick responded

Hi Wendell and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Sam is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Berglund Chevrolet Buick Team

July 16, 2019

Great customer service I had visited Berglund Chevrolet Buick to look into trading in my car and dealt with David Pitts . He not only was extremely helpful but very knowl More

by Julia Hanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts
Jul 18, 2019 -

Berglund Chevrolet Buick responded

Hello Julia and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that David was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Berglund Chevrolet Buick Team

July 09, 2019

New truck purchase Staff was friendly and eager to help. Our salesperson Jeff Fisher was fantastic! The process was easy and we were not pressured at any time. More

by brian.french
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy McCloy, Jeff Fisher
Jul 09, 2019 -

Berglund Chevrolet Buick responded

Brian, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! - The Berglund Chevrolet Buick Team

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