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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

August 13, 2019

A/C Evaluation & Service The service was completed as promised. The A/C issue was evaluated with minimal cost. Charlie Hatcher (service advisor) kept me informed of the progre More

by FERGONFIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Aug 22, 2019 -

Berglund Chevrolet Buick responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance.

August 07, 2019

good truck purchase We were very happy to deal with Jeff Fisher. He and everyone we spoke with treated us very well. What began as a used truck search turned into a new More

by crafty2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy McCloy, Jeff Fisher
Aug 22, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jeff and the rest of the Berglund Chevrolet Buick team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future.

August 06, 2019

More than Satisfied Awesome Service. Persistent in getting my needs met. Stayed in constant contact.and didn't quit until the mission was completed. Thanks guy's for ever More

by tprice1967home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Ryan Baxter
Aug 22, 2019 -

Berglund Chevrolet Buick responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know.

August 06, 2019

Truck purchase Hello, Figured this would be a good place to leave my issues. I purchased a truck a week or so ago. When we test drove it the gas light was on, f More

by jkappa711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Grear
Aug 22, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

August 06, 2019

Too busy Good to deal with, just felt rushed thru the sale. Salesman had too much going on. Just bought a truck in April from Berglund and now a car. Would hav More

by nutzaboutbass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Parker
Aug 22, 2019 -

Berglund Chevrolet Buick responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

August 03, 2019

great experience. the service writer David Chewning was exceptional. he provided great details and followed up as he said he would. It was an exceptional experience. I More

by HUNTNDUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Aug 06, 2019 -

Berglund Chevrolet Buick responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Berglund Chevrolet Buick Team

August 02, 2019

Jeffrey Parker If your looking for someone that know’s all about the car’s he sell’s , you need to head down to Berglund Chevy and ask for Jeff Parker. He was ab More

by JoyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Parker
Aug 06, 2019 -

Berglund Chevrolet Buick responded

Thank you for your great review, Joy! We're glad to have Jeffrey on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

August 01, 2019

Service I always take my vehicles to Berglund for service. I bought them there and get them serviced there. They are friendly and efficient. I’ve bought Mazd More

by EUGENE.SKIBINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin
Aug 06, 2019 -

Berglund Chevrolet Buick responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Berglund Chevrolet Buick Team

August 01, 2019

Wonderful The Whole Experience at the Body Shop, was friendly, knowledgeable, excellent workmanship, Jim my service representative worked with me on the estimat More

by jayankant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim - Body Shop
Aug 06, 2019 -

Berglund Chevrolet Buick responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Berglund Chevrolet Buick Team

August 01, 2019

Shopping for a Truck Interesting sales visit. The staff tried to find a vehicle that would fit my needs and I tried and drove quite a few vehicles. Unfortunately the cur More

by Bullshooter123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Simpson
Aug 06, 2019 -

Berglund Chevrolet Buick responded

We appreciate the kind words! Best, The Berglund Chevrolet Buick Team

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