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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

August 03, 2019

great experience. the service writer David Chewning was exceptional. he provided great details and followed up as he said he would. It was an exceptional experience. I More

by HUNTNDUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Aug 06, 2019 -

Berglund Chevrolet Buick responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Berglund Chevrolet Buick Team

August 02, 2019

Jeffrey Parker If your looking for someone that know’s all about the car’s he sell’s , you need to head down to Berglund Chevy and ask for Jeff Parker. He was ab More

by JoyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Parker
Aug 06, 2019 -

Berglund Chevrolet Buick responded

Thank you for your great review, Joy! We're glad to have Jeffrey on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

August 01, 2019

Service I always take my vehicles to Berglund for service. I bought them there and get them serviced there. They are friendly and efficient. I’ve bought Mazd More

by EUGENE.SKIBINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin
Aug 06, 2019 -

Berglund Chevrolet Buick responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Berglund Chevrolet Buick Team

August 01, 2019

Wonderful The Whole Experience at the Body Shop, was friendly, knowledgeable, excellent workmanship, Jim my service representative worked with me on the estimat More

by jayankant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim - Body Shop
Aug 06, 2019 -

Berglund Chevrolet Buick responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Berglund Chevrolet Buick Team

August 01, 2019

Shopping for a Truck Interesting sales visit. The staff tried to find a vehicle that would fit my needs and I tried and drove quite a few vehicles. Unfortunately the cur More

by Bullshooter123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Simpson
Aug 06, 2019 -

Berglund Chevrolet Buick responded

We appreciate the kind words! Best, The Berglund Chevrolet Buick Team

August 01, 2019

SELL SELL SELL Always working hard to sell you on OTHER things than what you brought your vehicle to them to fix. Brought in for inspection tried to sell an exhaust More

by John D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Pitts
Aug 06, 2019 -

Berglund Chevrolet Buick responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Best, The Berglund Chevrolet Buick Team

August 01, 2019

Screw in tire. Had a screw in side of left rear tire. Ruined tire, so bought a new one. Had similar problem the week before with right tire, but you were able to r More

by SMQUERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Aug 06, 2019 -

Berglund Chevrolet Buick responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Berglund Chevrolet Buick Team

July 31, 2019

Great Service Took care of my vehicle in a timely manner. Vehicle was returned clean and the service employees were very friendly. I will definitely return when I n More

by FRANK71865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Brown
Aug 06, 2019 -

Berglund Chevrolet Buick responded

Frank, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Berglund Chevrolet Buick's Service Department. Best, The Berglund Chevrolet Buick Team

July 29, 2019

Regular service --fast and efficient service from Charlie Hatcher as I have come to expect as has been delivered since 2012 when we moved to Roanoke. More

by JOHNANDBRENDAMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
July 28, 2019

service department employee An outstanding job from the service department. I haves been bringing my cars to Berglund service since 2002 and have received excellent attention to More

by JUHL44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hatcher
Aug 06, 2019 -

Berglund Chevrolet Buick responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

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