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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

August 16, 2019

Very courteous, ready when promised Your tech Austin was very thorough, advised me of my needs. He had the vehicle finished when he said that he would. Great place to do business More

by DFITZGERALD3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 22, 2019 -

Berglund Chevrolet Buick responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Austin is a great asset and we're thankful to have him on our team. We appreciate your business!

August 16, 2019

Quick at 7:30am Quickly evaluated my question and engine alert; solved the problem in less than an hour. Made certain that everything was under warranty before proc More

by fdswartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Aug 22, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

August 15, 2019

Great I had a great experience with Berglund Chevrolet . They treated me with the upmost respect and made sure everything was straight with my car. Thanks A More

by tzelrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Aug 22, 2019 -

Berglund Chevrolet Buick responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Berglund Chevrolet Buick! If there is anything else we can do for you, please feel free to give us a call.

August 14, 2019

Thank you Berglund The guys did an awesome job on my truck again. Thank you so much Charley for always taking care of me. All the service people are so helpful and frien More

by RCOLLINS57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charley is my go to guy. I can’t remember the rest. Sorry
Aug 22, 2019 -

Berglund Chevrolet Buick responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.

August 14, 2019

Amazing car buying experience. Clifton and the management team are outstanding. Clifton is the most patient, friendly and knowledgeable car salesman I have ever worked with! Will / More

by slove74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Joe Gallamore, Jeremy McCloy
Aug 22, 2019 -

Berglund Chevrolet Buick responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Clifton was there to provide you with such exceptional service! Thank you again and congratulations on your new car.

August 13, 2019

A/C Evaluation & Service The service was completed as promised. The A/C issue was evaluated with minimal cost. Charlie Hatcher (service advisor) kept me informed of the progre More

by FERGONFIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Aug 22, 2019 -

Berglund Chevrolet Buick responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance.

August 07, 2019

good truck purchase We were very happy to deal with Jeff Fisher. He and everyone we spoke with treated us very well. What began as a used truck search turned into a new More

by crafty2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy McCloy, Jeff Fisher
Aug 22, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jeff and the rest of the Berglund Chevrolet Buick team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future.

August 06, 2019

More than Satisfied Awesome Service. Persistent in getting my needs met. Stayed in constant contact.and didn't quit until the mission was completed. Thanks guy's for ever More

by tprice1967home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Ryan Baxter
Aug 22, 2019 -

Berglund Chevrolet Buick responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know.

August 06, 2019

Truck purchase Hello, Figured this would be a good place to leave my issues. I purchased a truck a week or so ago. When we test drove it the gas light was on, f More

by jkappa711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Grear
Aug 22, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

August 06, 2019

Too busy Good to deal with, just felt rushed thru the sale. Salesman had too much going on. Just bought a truck in April from Berglund and now a car. Would hav More

by nutzaboutbass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Parker
Aug 22, 2019 -

Berglund Chevrolet Buick responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

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