Berglund Chevrolet Buick

This place has changed for the worse! Very frustrating experience. Several of the personnel were very nice, it was their rules in place of handling customers that we didn’t like. First, Very frustrating experience. Several of the personnel were very nice, it was their rules in place of handling customers that we didn’t like. First, everything is blocked so you can’t drive through and look. Second, we got out of the car and was approached by someone who insisted we come inside because management had told him this is what he needed to do. We wanted to look first at different cars. Third, we were told they were paying off our trade in. Little did we know until we looked at the papers that they increased the price of the car we were buying to make it look like they were giving us full payofff when they were not. So, we decided to not trade in. Fourth, to buy a car we got there at 9:45 am and didn’t get out of there until after 3:00 pm. My husband is a diabetic and had to run home to take his meds and grab a banana because it was taking so long. Our favorite person was the guy who handled the finance in another building we had to walk to. More

service Charlie Hatcher was ( as always ) awesome. He makes you feel that your vehicle is of most importance. Charlie Hatcher is what Berglund is all about. Charlie Hatcher was ( as always ) awesome. He makes you feel that your vehicle is of most importance. Charlie Hatcher is what Berglund is all about. More

Not Happy! First of all l went in for simple oil change and tire rotation..The service technician forgot to put my wheel locks back..this happens way too often . First of all l went in for simple oil change and tire rotation..The service technician forgot to put my wheel locks back..this happens way too often ..they lost my original that came with my car long ago with my initial oil change and gave me some generic ones to appease me...this morning l go out and car would not start it said problem with tire sensor system and service dept said maybe battery because "cool morning" Not !!!This is summer time..keep in mind they still have my wheel locks..totally inconvenient...late for work and my profession in healthcare unacceptable...make me suspicious since Beglunds calls everyday wanting to buy my vehicle!! Very disappointing been customer for over 30yrs More

Friendly and efficient David, Matt, Mr. Grisso and the lady with the loaner vehicle were amazing. Thanks for such amazing customer service! Everyone was wonderful! I will David, Matt, Mr. Grisso and the lady with the loaner vehicle were amazing. Thanks for such amazing customer service! Everyone was wonderful! I will recommend the service center More

Great experience My wife and I checked out probably 3 or 4 dealerships before we went to Berglund, and honestly the other dealerships were a waste of time. When we got My wife and I checked out probably 3 or 4 dealerships before we went to Berglund, and honestly the other dealerships were a waste of time. When we got to Berglund David Turner met us outside and instead of taking us all around the lot finding different cars he took us into his office and asked us what we were looking for (type, price, mileage). He then made a list of the cars that they had that fit what we were looking for. We ended up test driving a few of them but all in all we were sold in about 45 minutes. The process they use makes everything a lot more stress free and less time consuming, I highly recommend these guys. More

Service The service was for a state inspection and replacement of the turn signal unit. The turnaround was very quick which allowed me to wait for my car. I The service was for a state inspection and replacement of the turn signal unit. The turnaround was very quick which allowed me to wait for my car. In addition, the cost was reasonable. Great Service. More

Daughters first car We went to Berglund to purchase my daughter’s first car. Don was wonderful and very professional! We had to come back another day and Don was not th We went to Berglund to purchase my daughter’s first car. Don was wonderful and very professional! We had to come back another day and Don was not there. We called him and he set us up with Ron Otey. Ron was great as well and very helpful. She finally found her a car, a couple days later, and Don finished up the paperwork etc on the deal. I must say, Don was so kind and thoughtful. I would definitely recommend them both! 5 🌟 More

Excellent service on my oil change and rotation. As usual David Chewning took great care of my truck with care and speed. This was a very short notice for service but David worked me in before a week As usual David Chewning took great care of my truck with care and speed. This was a very short notice for service but David worked me in before a weekend road trip. More

Great Work My experience with Berglund yesterday was like all of them. Work was professionally done in a timely basis and at a fair price. I will continue to us My experience with Berglund yesterday was like all of them. Work was professionally done in a timely basis and at a fair price. I will continue to use Berglund as long as they remain customer focused. More

Have a great experience . Have a great experience with Aaron and team. Both Young men named Aaron took time to talk and work with getting me the vehicle I wanted. Have a great experience with Aaron and team. Both Young men named Aaron took time to talk and work with getting me the vehicle I wanted. More