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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

September 10, 2019

Very professional and helpful They answered all my questions and worked with me to purchase the vehicle I wanted at a very good price. They were very friendly and ensured I purchas More

by KONIMAUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts
Sep 11, 2019 -

Berglund Chevrolet Buick responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Berglund Chevrolet Buick Team

September 09, 2019

Tire repair I picked up a screw in one tire. David Chewning worked me in and took great care in patching the tire. Since the repair took longer than expected Davi More

by jrcook001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Sep 11, 2019 -

Berglund Chevrolet Buick responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! David is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Berglund Chevrolet Buick Team

September 09, 2019

Service Dept. good Very good service , but I really do not charge for a state inspection when Bought this vehicle from Berglund Most other dealerships do not charge thi More

by RONALDSWITZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hatchet
Sep 11, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Berglund Chevrolet Buick Team

September 07, 2019

Great Experience! Had fantastic experience! I thought buying a new car would take all day and be a headache. My salesman Scott Greear was so nice and so helpful. He m More

by K. Lang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greear
Sep 11, 2019 -

Berglund Chevrolet Buick responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Berglund Chevrolet Buick Team

September 07, 2019

Above and beyond My sales experience got off to a rocky start, but Joe (sales manager) went above and beyond to assure I didn’t leave dissatisfied. Having bought my fi More

by natomy2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Durst- top notch!, Joe Gallamore
Sep 11, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Joe made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Berglund Chevrolet Buick Team

September 06, 2019

Great and Efficient Process Got a great deal and worked with Mr. Paige who is a true professional. Mr. Paige assisted me in choosing the vehicle that is a fit for what I need. More

by XCARGILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige
Sep 11, 2019 -

Berglund Chevrolet Buick responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Berglund Chevrolet Buick Team

September 06, 2019

All ways vary good My service trips are no hassle, Timely and efficiently done Billy Ross and technician Mike Atkins have great experience and personality's!and do great More

by PANDACAT579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Ross ,Mike, Barry
Sep 11, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

September 05, 2019

It was pretty good the salesman was friendly and very helpfu It was a good visit the salesman was very professional and helpful and he worked to get the vehicle that i was interested in and showed me a few thing More

by johngregory0714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Otey
Sep 11, 2019 -

Berglund Chevrolet Buick responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Berglund Chevrolet Buick Team

September 04, 2019

Inspection The cashier had no knowledge of customer service. Jerking papers off the counter is inappropriate. She made a comment which I hadn't said anything. More

by vaughn1413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher is my servuce consultant. Rate him a 10
Sep 11, 2019 -

Berglund Chevrolet Buick responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, The Berglund Chevrolet Buick Team

September 02, 2019

The problem was elusive but Berglund was diligent My 2016 Enclave was making knocking/popping sounds underneath the front of the car. Unfortunately, it was very random. After trying several fixes, it More

by WMKEAST52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marvin Brown, Charlie Brown and Tamasa.
Sep 11, 2019 -

Berglund Chevrolet Buick responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Berglund Chevrolet Buick Team

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