Berglund Chevrolet Buick
Roanoke, VA
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512 Reviews of Berglund Chevrolet Buick
Very professional and helpful They answered all my questions and worked with me to purchase the vehicle I wanted at a very good price. They were very friendly and ensured I purchas They answered all my questions and worked with me to purchase the vehicle I wanted at a very good price. They were very friendly and ensured I purchase a vehicle before leaving the dealership. More
Tire repair I picked up a screw in one tire. David Chewning worked me in and took great care in patching the tire. Since the repair took longer than expected Davi I picked up a screw in one tire. David Chewning worked me in and took great care in patching the tire. Since the repair took longer than expected David didn't charge for repair, that's exceptional service. I don't buy tires anywhere but Berglund. More
Service Dept. good Very good service , but I really do not charge for a state inspection when Bought this vehicle from Berglund Most other dealerships do not charge thi Very good service , but I really do not charge for a state inspection when Bought this vehicle from Berglund Most other dealerships do not charge this fee if you bought the vehicle from them and the dealership does all the maintenance and repairs. More
Great Experience! Had fantastic experience! I thought buying a new car would take all day and be a headache. My salesman Scott Greear was so nice and so helpful. He m Had fantastic experience! I thought buying a new car would take all day and be a headache. My salesman Scott Greear was so nice and so helpful. He made me feel comfortable and welcome from the beginning. He was knowledgeable and went above and beyond to ensure I was treated like I was important. He answered all my questions and made sure I knew my vehicle before I drove off the lot. Management and finance team were awesome! It was a seamless transition effortless on my part and stress free. I got a great deal and I was out the door before I knew it! I would recommend Scott Greear and the Burgland team any day!!! Thanks again guys! More
Above and beyond My sales experience got off to a rocky start, but Joe (sales manager) went above and beyond to assure I didn’t leave dissatisfied. Having bought my fi My sales experience got off to a rocky start, but Joe (sales manager) went above and beyond to assure I didn’t leave dissatisfied. Having bought my first car here almost 10 years ago, I decided to return, hoping for a similar experience. I was not disappointed. If you get a hold of the right salesman here, they won’t stop til you’re happy. The finance department was also a breeze and honestly the best part of this dealership. More
Great and Efficient Process Got a great deal and worked with Mr. Paige who is a true professional. Mr. Paige assisted me in choosing the vehicle that is a fit for what I need. Got a great deal and worked with Mr. Paige who is a true professional. Mr. Paige assisted me in choosing the vehicle that is a fit for what I need. More
All ways vary good My service trips are no hassle, Timely and efficiently done Billy Ross and technician Mike Atkins have great experience and personality's!and do great My service trips are no hassle, Timely and efficiently done Billy Ross and technician Mike Atkins have great experience and personality's!and do great work. More
It was pretty good the salesman was friendly and very helpfu It was a good visit the salesman was very professional and helpful and he worked to get the vehicle that i was interested in and showed me a few thing It was a good visit the salesman was very professional and helpful and he worked to get the vehicle that i was interested in and showed me a few things about the vehicle More
Inspection The cashier had no knowledge of customer service. Jerking papers off the counter is inappropriate. She made a comment which I hadn't said anything. The cashier had no knowledge of customer service. Jerking papers off the counter is inappropriate. She made a comment which I hadn't said anything. More
The problem was elusive but Berglund was diligent My 2016 Enclave was making knocking/popping sounds underneath the front of the car. Unfortunately, it was very random. After trying several fixes, it My 2016 Enclave was making knocking/popping sounds underneath the front of the car. Unfortunately, it was very random. After trying several fixes, it was clear that the dealership hadn't encountered this specific problem before. The service center requested help from the GM engineering techs and worked closely until the problem was resolved. Never once did I feel like a pain in the xxx. More