
Berglund Chevrolet Buick
Roanoke, VA
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517 Reviews of Berglund Chevrolet Buick
Great to deal with Every time I deal with Dave Chewning it’s always pleasurable. He has great customer service and attention to detail. He always answers any questions I Every time I deal with Dave Chewning it’s always pleasurable. He has great customer service and attention to detail. He always answers any questions I may have and addresses them right away. More
Thoughtfulness Brandon and his manger worked to see that I was given thoughtful care during a financially difficult time. I appreciate all their hard work. Tamasa wa Brandon and his manger worked to see that I was given thoughtful care during a financially difficult time. I appreciate all their hard work. Tamasa was helpful in seeing that I was cared for as I needed a loaner during this time. Thank you all More
Jeffry really helped Jeff Fisher at Berglund used cars on Williamson road really helped me out and put me in a very nice truck in my price range. The only reason I don't g Jeff Fisher at Berglund used cars on Williamson road really helped me out and put me in a very nice truck in my price range. The only reason I don't give them 5 stars is because the gentleman in the financing department named Aaron talked really xxxxty to me because I didn't want the warranty witch would have jacked my payment up almost$200. He also tried to breach the original contract I signed the day I took the truck home, and had copies of, by claiming some crazy story. Needless to say that didn't happen. Other than the finance department I had a great experience. More
Good experience Mr. Sam Simpson was very instrumental in getting me approved and finding a great vehicle for purchase. he called me afterwards to check to see if vehi Mr. Sam Simpson was very instrumental in getting me approved and finding a great vehicle for purchase. he called me afterwards to check to see if vehicle was doing ok. Great salesman ! More
Fast Friendly Reliable Service Charlie Hatcher provides me with Excellent friendly service and, around my schedule. Quality work and a comfortable waiting area. They even provide a Charlie Hatcher provides me with Excellent friendly service and, around my schedule. Quality work and a comfortable waiting area. They even provide a ride service when I need to go somewhere else while my vehicle is serviced. More
Very professional and helpful They answered all my questions and worked with me to purchase the vehicle I wanted at a very good price. They were very friendly and ensured I purchas They answered all my questions and worked with me to purchase the vehicle I wanted at a very good price. They were very friendly and ensured I purchase a vehicle before leaving the dealership. More
Service Dept. good Very good service , but I really do not charge for a state inspection when Bought this vehicle from Berglund Most other dealerships do not charge thi Very good service , but I really do not charge for a state inspection when Bought this vehicle from Berglund Most other dealerships do not charge this fee if you bought the vehicle from them and the dealership does all the maintenance and repairs. More
Tire repair I picked up a screw in one tire. David Chewning worked me in and took great care in patching the tire. Since the repair took longer than expected Davi I picked up a screw in one tire. David Chewning worked me in and took great care in patching the tire. Since the repair took longer than expected David didn't charge for repair, that's exceptional service. I don't buy tires anywhere but Berglund. More
Great Experience! Had fantastic experience! I thought buying a new car would take all day and be a headache. My salesman Scott Greear was so nice and so helpful. He m Had fantastic experience! I thought buying a new car would take all day and be a headache. My salesman Scott Greear was so nice and so helpful. He made me feel comfortable and welcome from the beginning. He was knowledgeable and went above and beyond to ensure I was treated like I was important. He answered all my questions and made sure I knew my vehicle before I drove off the lot. Management and finance team were awesome! It was a seamless transition effortless on my part and stress free. I got a great deal and I was out the door before I knew it! I would recommend Scott Greear and the Burgland team any day!!! Thanks again guys! More
Above and beyond My sales experience got off to a rocky start, but Joe (sales manager) went above and beyond to assure I didn’t leave dissatisfied. Having bought my fi My sales experience got off to a rocky start, but Joe (sales manager) went above and beyond to assure I didn’t leave dissatisfied. Having bought my first car here almost 10 years ago, I decided to return, hoping for a similar experience. I was not disappointed. If you get a hold of the right salesman here, they won’t stop til you’re happy. The finance department was also a breeze and honestly the best part of this dealership. More