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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

October 02, 2019

Great service Everyone is super friendly and I feel like I can trust the work they do most of the time. I appreciate the fast service and good coffee. More

by SHAWALFREDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin and Charlie
Oct 03, 2019 -

Berglund Chevrolet Buick responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Berglund Chevrolet Buick Team

September 20, 2019

Good job Shane took good care of me and the gentleman that did the work did a great job. Even though they had difficulty with the part. More

by jry37
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane in service dept
Oct 03, 2019 -

Berglund Chevrolet Buick responded

Thank you for your great review! We're glad to have Shane on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

September 19, 2019

Responded to all of my concerns. Service team took the time to thoroughly check my issue. Chase was very helpful and made the visit a success. I've always been satisfied with my serv More

by DONLITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase, Jeff Fisher
Sep 19, 2019 -

Berglund Chevrolet Buick responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Berglund Chevrolet Buick Team

September 19, 2019

Recall of braking system, repair of rear door lock. The service was very good, When a loaner that I was hoping for was not available I was given a ride home and later a pick. Harold helped me out ver More

by LSHUMATE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Daugherty
Sep 19, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Berglund Chevrolet Buick Team

September 18, 2019

Always an easy visit Even though they were very busy yesterday, all service advisors took time to explain to every customer there. The lounge is real comfortable and provi More

by SPETERS63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Musgrove
Sep 19, 2019 -

Berglund Chevrolet Buick responded

Peter, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

September 16, 2019

Great to deal with Every time I deal with Dave Chewning it’s always pleasurable. He has great customer service and attention to detail. He always answers any questions I More

by keithblevins1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Chewning
Sep 19, 2019 -

Berglund Chevrolet Buick responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Berglund Chevrolet Buick Team

September 13, 2019

Thoughtfulness Brandon and his manger worked to see that I was given thoughtful care during a financially difficult time. I appreciate all their hard work. Tamasa wa More

by ONLY1SUMMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brannon Ayers
Sep 19, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

September 12, 2019

Good experience Mr. Sam Simpson was very instrumental in getting me approved and finding a great vehicle for purchase. he called me afterwards to check to see if vehi More

by crbrown02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Simpson
Sep 19, 2019 -

Berglund Chevrolet Buick responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Berglund Chevrolet Buick Team

September 12, 2019

Jeffry really helped Jeff Fisher at Berglund used cars on Williamson road really helped me out and put me in a very nice truck in my price range. The only reason I don't g More

by Nealg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron (unsure of his last name), Jeff Fisher
Sep 19, 2019 -

Berglund Chevrolet Buick responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Berglund Chevrolet Buick Team

September 11, 2019

Fast Friendly Reliable Service Charlie Hatcher provides me with Excellent friendly service and, around my schedule. Quality work and a comfortable waiting area. They even provide a More

by dbowenjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Sep 11, 2019 -

Berglund Chevrolet Buick responded

Hello and thank you for your kind words! Charlie is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Berglund Chevrolet Buick Team

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