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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

October 22, 2019

Tire change took a long time even though no one's fault, tire had to be warmed up before it would seat. David Chewning (service consultant) was apologetic and ex More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Oct 28, 2019 -

Berglund Chevrolet Buick responded

Hi Randy and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! David is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Berglund Chevrolet Buick Team

October 22, 2019

Inspection oil change tire rotation Good job but took 4hours to complete and I had appointment was not expecting to be there that long shouldn’t have taken that long More

by atm2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hathcher
Oct 28, 2019 -

Berglund Chevrolet Buick responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Berglund Chevrolet Buick Team

October 21, 2019

David Turner is the BEST salesman to work with. David took the time to help me get the best car I could ask for.He took his time to work with me and helped me find what was best for me. More

by bcook8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Turner, Jeremy McCloy
Oct 21, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with David. Please let us know if we can ever help you in the future. Sincerely, The Berglund Chevrolet Buick Team

October 17, 2019

OK I guess The sales person in which I set an appointment was not there. Unprofessional. The people on this site, Carol and Jeremy, I have never seen nor spoke More

by nograymatter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy McCloy
Oct 21, 2019 -

Berglund Chevrolet Buick responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, The Berglund Chevrolet Buick Team

October 16, 2019

Found great car would like to see a little more willingness to negotiate price. beautiful car - will enjoy for a long time. Enjoyed working with John Whitman, our s More

by Gloria3685
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Whitman and mgmt
Oct 16, 2019 -

Berglund Chevrolet Buick responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Berglund Chevrolet Buick Team

October 16, 2019

Great. Always friendly and efficient. Great. Friendly and efficient. Jackie knows Corvettes and always answers any questions. Very careful with your vehicle. Lounge area also well kept and More

by TWCLINEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher and Jackie Wolfe
Oct 17, 2019 -

Berglund Chevrolet Buick responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Berglund Chevrolet Buick Team

October 14, 2019

Good service Always helpful, with all your needs. Consults you when cost are high before they do the work. If they say they will call you back on an issue, they d More

by TGT1460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Chase Furrow, Carol Thompson, Jeremy McCloy
Oct 16, 2019 -

Berglund Chevrolet Buick responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Berglund Chevrolet Buick Team

October 12, 2019

Found the truck I had been looking for at a good price.Does. Great truck at a good price but I found a crack in the windshield just above the wiper on driver side,only problem I have with it. More

by gdadbasham53@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 13, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

October 11, 2019

Oil changes Have really good guys down in the big truck shop Billy and Mike are really good to work with. Had two oil changes and fixed a tire all in a matter of More

by RSTANFORD04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Ross
Oct 13, 2019 -

Berglund Chevrolet Buick responded

Stanford, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

October 11, 2019

Thorough and got the job done Did a thorough job. Based on availability of parts didn’t keep my truck but a week. Test drove it to make sure it was working correctly. More

by RDooley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Oct 13, 2019 -

Berglund Chevrolet Buick responded

We appreciate your kind words about our service team. Thank you for choosing Berglund Chevrolet Buick for your vehicle needs. Sincerely, The Berglund Chevrolet Buick Team

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