Back

Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

Directions

By Type

512 Reviews of Berglund Chevrolet Buick

November 15, 2019

Very professional The service was great the technician was professional and knew what he’s doing, and the customer service was outstanding. The quickest I’ve ever been More

by BUCKT48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy, and Mike Aktins
Dec 01, 2019 -

Berglund Chevrolet Buick responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

November 15, 2019

Great buying expereance Because Clifton page always treats me with respect and dignity and gives me a good deal on my trade ins, service was prompt and courteous More

by layman_phillip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Jeremy McCloy
Dec 01, 2019 -

Berglund Chevrolet Buick responded

We appreciate the kind words, Phillip. We look forward to seeing you again in the future! Sincerely, The Berglund Chevrolet Buick Team

November 14, 2019

Great employees! Aaron was an amazing salesman! Didn’t stop until we were completely satisfied, and made sure we didn’t overbuy on a vehicle we didn’t need. Everyone t More

by REGINA.MARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Kniffin (Big Aaron) and Aaron (little Aaron finance), Jeremy McCloy
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for your feedback, Regina. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Aaron. Please let us know if we can ever help you in the future. Sincerely, The Berglund Chevrolet Buick Team

November 13, 2019

Best repair shop #1 Only place I take my truck. Best group of employees always great. Always ready to help and answer all the questions. Fast service. Keep up the great More

by cdhgoeers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie wolf, Cameron Charlie hatcher, Clifton Paige
Nov 14, 2019 -

Berglund Chevrolet Buick responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Berglund Chevrolet Buick Team

November 13, 2019

Routine Service Good service and courteous personnel! Took me in promptly and kept me informed of progress. I always ask for Mr Chewning. He’s very thorough and court More

by tedsandymurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Nov 14, 2019 -

Berglund Chevrolet Buick responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Berglund Chevrolet Buick Team

November 12, 2019

It was okay! I took my Chevrolet Avalanche in for an issue with the brakes going out completely and turning issues. My concern with this was I just received my tr More

by MCROMER581
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin
Nov 14, 2019 -

Berglund Chevrolet Buick responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, The Berglund Chevrolet Buick Team

November 12, 2019

Satisfied but not thrilled I did not give a 5-star rating because I had difficulty making timely contact with a service adviser over the phone. I then went online to schedule a More

by MSHELTON5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning (sp?) was my excellent service adviser. Jim was my excellent shuttle driver.
Nov 14, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to provide this feedback Ms Shelton. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Berglund Chevrolet Buick Team

November 11, 2019

Dont answer phones Tried multiple times to get someone and the phones Had to keep calling the operator until I finally got a sales manager. My own salesperson wouldnt ev More

by pastord10972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Pitts
Nov 14, 2019 -

Berglund Chevrolet Buick responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact us at your earliest convenience. Sincerely, The Berglund Chevrolet Buick Team

November 08, 2019

Great follow up for a problem after service I had a problem with my brakes squeaking. They were able to replace my rear brakes under warranty, at no cost to me. I also had an alignment done aft More

by CUT2SAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
“Marvin”
Nov 14, 2019 -

Berglund Chevrolet Buick responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

November 05, 2019

Good visit. Better than last one. They scheduled my appointment and were ready for me when I got there. They took care of the issue promptly and called me back quickly to tell me my ca More

by dpeters60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin
Nov 06, 2019 -

Berglund Chevrolet Buick responded

Thanks for the great feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Berglund Chevrolet Buick Team

...
24
...