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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

November 24, 2019

Key fob replacement Replacing key fob which should be a 15 minute re-programing took 2hrs and wasn't done correctly. Had to be redone before i could leave after the car w More

by LARRYTIMMINS41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason service advisor
Dec 01, 2019 -

Berglund Chevrolet Buick responded

That is not the kind of experience we seek to provide, Larry. Please contact us when you can so we can address this together. Sincerely, The Berglund Chevrolet Buick Team

November 20, 2019

Good people and work completed timely. I was in the service center for a recall correction. I was treated great even though they were not making any money off of my visit. More

by TOM_CURLING
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Tom, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Berglund Chevrolet Buick's Service Department. Sincerely, The Berglund Chevrolet Buick Team

November 20, 2019

Great service! Friendly, quick and reasonably priced. Nice customer lounge and good coffee.I will come back for my next service. This was my first visit but not the More

by jus2kwik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie in service
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Berglund Chevrolet Buick Team

November 19, 2019

Speed of oil change I brought my vehicle in for oil change and tire rotation and everything went great as usual. I always bring it in for service when it's due. More

by LLOYDFISHES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Berglund Chevrolet Buick Team

November 18, 2019

Very well done Everything was done right and quick..I was able to make appt. Drop vehicle off eariler and pick up after work...easy in and easy out...no waiting More

by indywood1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 01, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

November 18, 2019

Friendly advisers. Work was performed in a timely fashion. Really Enjoyed working with Charlie. Service department always neat and clean. Very convenient location and ar More

by JROC2483
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie hatcher
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Berglund Chevrolet Buick Team

November 16, 2019

Jeff’s the man! We thought the car has sold, but he was able to find it on another lot. Can’t thank him enough for the time he put in. More

by BMess398
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Thank you for your great review! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

November 16, 2019

first class all around Mr. FIsher helped me and my family get out of a tight spot with our older vehicle, and get into one with a new warranty that fit our buget perfect. It More

by mizzbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Thank you for the feedback! We are happy to hear about your positive experience at Berglund Chevrolet Buick, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Berglund Chevrolet Buick Team

November 15, 2019

Very great experience I came in and told david I wanted to look at a Malibu and that’s just what we did. 2 hours later I got approved for the car I wanted. Great service. More

by tashmique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts
Dec 01, 2019 -

Berglund Chevrolet Buick responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Berglund Chevrolet Buick Team

November 15, 2019

Amazing,God sent Aron and ms Beckner are truly amazing people. These people were absolutely incredible and I recommend anyone needing a car to go pay them a More

by dgwilmer26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beckner
Dec 01, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, The Berglund Chevrolet Buick Team

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