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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

December 06, 2019

Sales experience My salesman, Dave Turner, spent a lot of time with me on the test drive. He helped me transfer items from my trade-in to my new car. He fulfilled al More

by Suzette
Recommend Dealer
Yes
Employees Worked With
David Turner
Dec 06, 2019 -

Berglund Chevrolet Buick responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free sales experience. Best, The Berglund Chevrolet Buick Team

December 05, 2019

Tamasa Witt is a very sweet knowledgeable employee who is there when you need her especially if you need a ride while your car is being serviced More

by badagirl
Recommend Dealer
Yes
Employees Worked With
Tamasa Witt
Dec 05, 2019 -

Berglund Chevrolet Buick responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Berglund Chevrolet Buick Team

December 05, 2019

So easy to work with In and out in no time. Friendly and cared about me and my purchase. Cleaned the car and showed my husband all the bells and whistles. Thanks guys I l More

by GEISLER.ROBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron kniffin, Jeremy McCloy
Dec 05, 2019 -

Berglund Chevrolet Buick responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Berglund Chevrolet Buick Team

December 05, 2019

Great job Billy took me in with short notice, and serviced my truck and took care of a recall 10 minutes before I received the email. Mike did a thorough and b More

by BUCKT48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of those listed
Dec 05, 2019 -

Berglund Chevrolet Buick responded

Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Berglund Chevrolet Buick Team

December 05, 2019

Satisfied Had appointment and verified that parts were in stock to be installed. After arrival was informed didn't have parts but a little later located parts a More

by ksyeaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
Dec 06, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for taking the time to give our dealership such an great star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Berglund Chevrolet Buick Team

December 05, 2019

Great job David pitts and Ron Great team members I dealt with. I love my car. Appreciate their time and effort . I will highly recommend them in the future great job guys More

by mrzperfectshayla Michela Rudisell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts, Ron Otey
Dec 06, 2019 -

Berglund Chevrolet Buick responded

We cannot thank you enough for your wonderful review of Berglund Chevrolet Buick and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Berglund Chevrolet Buick Team

December 04, 2019

Excellent Service My appointment went extremely well. My appointment started on time. My Advisor Charles Hatcher was extremely courteous, knowledgeable and efficient. More

by DRFDAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hatcher
Dec 05, 2019 -

Berglund Chevrolet Buick responded

We are pleased to hear that you had an excellent experience with Charles and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Berglund Chevrolet Buick Team

December 04, 2019

All good! David checked me in and understood what I needed and explained a recall issue. My truck was ready on time and was in good shape and clean. More

by robert.nave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in service on Williamson
Dec 05, 2019 -

Berglund Chevrolet Buick responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Berglund Chevrolet Buick, we value our customers and we look forward to seeing you on your next visit. Best, Berglund Chevrolet Buick Team

December 04, 2019

Service The service team went above and belong got my truck fixed and also got a loner to use while truck wis in shop great people More

by charlieshull84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts, Jeremy McCloy
Dec 05, 2019 -

Berglund Chevrolet Buick responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Berglund Chevrolet Buick Team

December 03, 2019

Bought a new car People were very friendly and helpful! I got a good deal with my trade-in but went a little overboard with the amount of my monthly payments. More

by LCLINEBELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts
Dec 03, 2019 -

Berglund Chevrolet Buick responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Berglund Chevrolet Buick Team

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