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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

December 12, 2019

Excellent experience Salesman and staff were very congenial and accommodating. Our salesman, Aaron, explained everything about the car and made us feel very comfortable. More

by TERI071356
Recommend Dealer
Yes
Employees Worked With
Aaron Kniffin, Salesman and Aaron from the Finance Dept.
Dec 13, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Berglund Chevrolet Buick Team

December 12, 2019

Excellent purchase experience From test drive to signing of contract I experienced professional and knowledgable staff. Aaron was helpful and personable throughout the experience. More

by mtneertim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kiffen
Dec 13, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Berglund Chevrolet Buick Team

December 10, 2019

Truck Repair Excellent work as always & expeditiously done. Can’t say enough good things about this dealer & their employees. Outstanding. Would recommend Berglun More

by SKYHAWK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John / Body Works, Jeff Parker, Joe Gallamore, Jeremy McCloy
Dec 10, 2019 -

Berglund Chevrolet Buick responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, The Berglund Chevrolet Buick Team

December 10, 2019

Fast and efficient service I called in the am after I realized that my car definitely needed an oil chg. They actually had a 2 pm slot that afternoon. There were several items t More

by MEDREWRY2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Brown, Service Adviser, Danny Eastman, Technician
Dec 10, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problems in an efficient and professional manner. Thank you for your loyalty to us here at Berglund Chevrolet Buick and we look forward to your continued business! Best, The Berglund Chevrolet Buick Team

December 10, 2019

In for service Every one is polite and courteous work is done in a timely manner. Work is performed on your vehicle as to what you want done. More

by 69c10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Dec 10, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Berglund Chevrolet Buick Team

December 06, 2019

Sales experience My salesman, Dave Turner, spent a lot of time with me on the test drive. He helped me transfer items from my trade-in to my new car. He fulfilled al More

by Suzette
Recommend Dealer
Yes
Employees Worked With
David Turner
Dec 06, 2019 -

Berglund Chevrolet Buick responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free sales experience. Best, The Berglund Chevrolet Buick Team

December 05, 2019

Tamasa Witt is a very sweet knowledgeable employee who is there when you need her especially if you need a ride while your car is being serviced More

by badagirl
Recommend Dealer
Yes
Employees Worked With
Tamasa Witt
Dec 05, 2019 -

Berglund Chevrolet Buick responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Berglund Chevrolet Buick Team

December 05, 2019

So easy to work with In and out in no time. Friendly and cared about me and my purchase. Cleaned the car and showed my husband all the bells and whistles. Thanks guys I l More

by GEISLER.ROBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron kniffin, Jeremy McCloy
Dec 05, 2019 -

Berglund Chevrolet Buick responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Berglund Chevrolet Buick Team

December 05, 2019

Great job Billy took me in with short notice, and serviced my truck and took care of a recall 10 minutes before I received the email. Mike did a thorough and b More

by BUCKT48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of those listed
Dec 05, 2019 -

Berglund Chevrolet Buick responded

Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Berglund Chevrolet Buick Team

December 05, 2019

Satisfied Had appointment and verified that parts were in stock to be installed. After arrival was informed didn't have parts but a little later located parts a More

by ksyeaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
Dec 06, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for taking the time to give our dealership such an great star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Berglund Chevrolet Buick Team

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