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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

December 18, 2019

Inspection and regular service Easily made vehicle appointment followed by on time return at estimated cost. Friendly service throughout in a waiting area offering free coffee and More

by JOHNANDBRENDAMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Dec 19, 2019 -

Berglund Chevrolet Buick responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Berglund Chevrolet Buick was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Berglund Chevrolet Buick Team

December 18, 2019

Trading my 21 year old SUV for a much newer and smaller SUV. Everyone i worked with was knowledgeable, professional, easy to work with and helpful. I will definitely recommend Berglund Chevrolet to anyone who More

by jlevkoff02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy McCloy
Dec 19, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Berglund Chevrolet Buick Team

December 17, 2019

Above average They work with you and has a wide range of banks they deal with salesman ton item was top notch Ian Burch was good as well More

by BOOKIED1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian burch, Ron Otey, Jeremy McCloy
Dec 17, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Berglund Chevrolet Buick Team

December 17, 2019

Regular service Great service on my Silverado. David Chewning got me in and out with great speed as always. Waiting room is always clean with great coffee. More

by jrcook001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Dec 18, 2019 -

Berglund Chevrolet Buick responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Berglund Chevrolet Buick Team

December 17, 2019

Extremely good experience with this dealer. Would highly recommend this dealer; specifically Dwayne Tidrow and Allen Marshall! Thank you for ensuring our experience was so good. Great doing bus More

by Carol Reger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Marshall, Dwayne Tidrow
Dec 18, 2019 -

Berglund Chevrolet Buick responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Berglund Chevrolet Buick Team

December 16, 2019

Wonderful I had a wonderful experience. This is my 5th vehicle with Berglund Chevrolet. Damon Bailey stayed late to finish paperwork and worked with the service More

by GRSBDS1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Bailey, Jeremy McCloy
Dec 16, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Berglund Chevrolet Buick Team

December 16, 2019

Charlie Hatcher is a professional Charlie Hatcher was professional in the working with us for our Cadillac SRX repairs. He was diligent to work with the warranty and the Lynchburg Berg More

by krodgers0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Dec 17, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this review. We are pleased to hear that Charlie was able to provide an efficient and overall positive experience. Best, The Berglund Chevrolet Buick Team

December 13, 2019

Awlways friendly staff agetting things done i a timely mann Always god service with no surprises I have been buying cars from Berglund for over 4 years and to this point never had a bad experience and don't More

by DEREGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall also assisted on this delivery and the same applies to his customer service , Dwayne Tidrow
Dec 13, 2019 -

Berglund Chevrolet Buick responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Berglund Chevrolet Buick Team

December 13, 2019

Scott Bowen is Awesome Scott Bowen helped my husband and I find a car we like. He was patient and understand what we were looking for and where we would like to keep our bud More

by solobadan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bowen and the person who worked with us in financing the car.
Dec 16, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new vehicle and we look forward to doing business with you again in the future. Best, The Berglund Chevrolet Buick Team

December 12, 2019

Service visit Actually had an appointment on successive days for routine service on two vehicles (Chevrolet and Buick). Set up appointments with Josh with no probl More

by MIKIRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Schelling
Dec 12, 2019 -

Berglund Chevrolet Buick responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, The Berglund Chevrolet Buick Team

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