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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

December 16, 2019

Wonderful I had a wonderful experience. This is my 5th vehicle with Berglund Chevrolet. Damon Bailey stayed late to finish paperwork and worked with the service More

by GRSBDS1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Bailey, Jeremy McCloy
Dec 16, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Berglund Chevrolet Buick Team

December 16, 2019

Charlie Hatcher is a professional Charlie Hatcher was professional in the working with us for our Cadillac SRX repairs. He was diligent to work with the warranty and the Lynchburg Berg More

by krodgers0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Dec 17, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this review. We are pleased to hear that Charlie was able to provide an efficient and overall positive experience. Best, The Berglund Chevrolet Buick Team

December 13, 2019

Scott Bowen is Awesome Scott Bowen helped my husband and I find a car we like. He was patient and understand what we were looking for and where we would like to keep our bud More

by solobadan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bowen and the person who worked with us in financing the car.
Dec 16, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new vehicle and we look forward to doing business with you again in the future. Best, The Berglund Chevrolet Buick Team

December 13, 2019

Awlways friendly staff agetting things done i a timely mann Always god service with no surprises I have been buying cars from Berglund for over 4 years and to this point never had a bad experience and don't More

by DEREGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall also assisted on this delivery and the same applies to his customer service , Dwayne Tidrow
Dec 13, 2019 -

Berglund Chevrolet Buick responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Berglund Chevrolet Buick Team

December 12, 2019

Service visit Actually had an appointment on successive days for routine service on two vehicles (Chevrolet and Buick). Set up appointments with Josh with no probl More

by MIKIRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Schelling
Dec 12, 2019 -

Berglund Chevrolet Buick responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, The Berglund Chevrolet Buick Team

December 12, 2019

Excellent experience Salesman and staff were very congenial and accommodating. Our salesman, Aaron, explained everything about the car and made us feel very comfortable. More

by TERI071356
Recommend Dealer
Yes
Employees Worked With
Aaron Kniffin, Salesman and Aaron from the Finance Dept.
Dec 13, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Berglund Chevrolet Buick Team

December 12, 2019

Excellent purchase experience From test drive to signing of contract I experienced professional and knowledgable staff. Aaron was helpful and personable throughout the experience. More

by mtneertim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kiffen
Dec 13, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Berglund Chevrolet Buick Team

December 10, 2019

Truck Repair Excellent work as always & expeditiously done. Can’t say enough good things about this dealer & their employees. Outstanding. Would recommend Berglun More

by SKYHAWK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John / Body Works, Jeff Parker, Joe Gallamore, Jeremy McCloy
Dec 10, 2019 -

Berglund Chevrolet Buick responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, The Berglund Chevrolet Buick Team

December 10, 2019

Fast and efficient service I called in the am after I realized that my car definitely needed an oil chg. They actually had a 2 pm slot that afternoon. There were several items t More

by MEDREWRY2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Brown, Service Adviser, Danny Eastman, Technician
Dec 10, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problems in an efficient and professional manner. Thank you for your loyalty to us here at Berglund Chevrolet Buick and we look forward to your continued business! Best, The Berglund Chevrolet Buick Team

December 10, 2019

In for service Every one is polite and courteous work is done in a timely manner. Work is performed on your vehicle as to what you want done. More

by 69c10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Dec 10, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Berglund Chevrolet Buick Team

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