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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

December 23, 2019

Check UP Everything was fine except when my tires were rotated the air wasnt checked and the pressure adjusted accordingly. I have corrected the pressure as n More

by ARSCOTT36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts
Dec 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for giving this feedback; we will be sure to share it with the team! Have a great day! Best, The Berglund Chevrolet Buick Team

December 21, 2019

Not very happy Did not have the truck for 3 weeks and have to put it the shop ( apple ford ) for thermostats housing and vacuum tubes and need to replace the drivers More

by harry.bateman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Fisher
Dec 21, 2019 -

Berglund Chevrolet Buick responded

Harry, thank you for your review however you did buy a warranty so not sure why it cost you money. I'll make sure your salesman is aware since this is a direct reflection on him. Peter J Stratton

December 20, 2019

Great Upon Arriving on site I was welcomed and taken to Donald Musgrove office. His knowledge and interest In helping me was outstanding. Thanks for the c More

by PIEDMONTASA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Musgrove, Jeremy McCloy
Dec 26, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Berglund Chevrolet Buick Team

December 20, 2019

Great Purchase! Called and asked to confirm a price we found online. Each individual we spoke with was professional, friendly and helpful. Once we talked with Dennis, More

by dcopsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Elliott
Dec 26, 2019 -

Berglund Chevrolet Buick responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Berglund Chevrolet Buick Team

December 20, 2019

100% Satisfied Berglund Chevrolet Buick I recently purchased a 2020 Chevy Spark From Berglund Chevrolet Buick. The sales staff there were friendly and courteous. Especially David Pitts who r More

by cmeccallaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts, Jeremy McCloy
Dec 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Berglund Chevrolet Buick Team

December 20, 2019

Fantastic experience David Chewning greeted me and determined what service I needed. Jackie Wolf completed service quickly. Price was competitive and fair. Shop clean and More

by carguysolution
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Fitzgerald
Dec 26, 2019 -

Berglund Chevrolet Buick responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Berglund Chevrolet Buick Team

December 19, 2019

Everyone was spot on Wonderful service people and a quick turnaround. The service dept was clean and they started on my Tahoe immediately. I recommend Berglund to everyone More

by RICH1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
Dec 26, 2019 -

Berglund Chevrolet Buick responded

We appreciate the kind words! We look forward to seeing you again in the future. Best, The Berglund Chevrolet Buick Team

December 19, 2019

Great service, timely always willing to help in anyway. answer any questions and get you scheduled in a timely manner. I never feel like I'm being "sold" service. just re More

by DMDILLINGHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Otey
Dec 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for the feedback! We are happy to hear about your positive experience at Berglund Chevrolet Buick, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Berglund Chevrolet Buick Team

December 19, 2019

oil change service rep was courteous and explained the process vehicle was completed in a timely manner with all work completed satisfactorily. would recommend More

by robertdavisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont know
Dec 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, The Berglund Chevrolet Buick Team

December 19, 2019

Great experience I went into Berglund needing a car and David and Jeremy were fantastic in helping me find my fun brand new car. I will definitely recognize Berglund. More

by hpkings17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Turner, Jeremy McCloy
Dec 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Berglund Chevrolet Buick Team

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