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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

January 20, 2020

great service David in the service dept. was really helpful. the tech's in maintenance know caddys. I have no more to say at this time. More work is needed to com More

by RHODESBJ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning, driver of the courtesy car. A great person
Jan 22, 2020 -

Berglund Chevrolet Buick responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Berglund Chevrolet Buick Team

January 20, 2020

Harvey Mays and Dennis Elliott was very helpful in trying to help me locate the vehicle I was looking for in a timely manner and I would highly recommend them to anyone! More

by raylloyd249
Recommend Dealer
Yes
Employees Worked With
Harvey Mays 5 stars, Dennis Elliott
Jan 22, 2020 -

Berglund Chevrolet Buick responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Harvey and Dennis assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Berglund Chevrolet Buick Team

January 19, 2020

Ron Otey and Aaron were awesome. They worked with us and I was able to trade plus upgrade. By the way this is the 4th vehicle that Ron Otey has sold us! More

by bobbynselena
Recommend Dealer
Yes
Employees Worked With
Ron Otey
Jan 21, 2020 -

Berglund Chevrolet Buick responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your fourth new car. It's fantastic to know Ron and Aaron helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Kind regards, The Berglund Chevrolet Buick Team

January 18, 2020

Jeff Parker at Berglund Chevrolet really worked hard to get me in a car with financing that fits my budget. The service was friendly and very helpful More

by karenmatthews233
Recommend Dealer
Yes
Employees Worked With
Jeff Parker, Ron Otey
Jan 22, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your experience with us, Karen. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Berglund Chevrolet Buick Team

January 17, 2020

Bob's experience I brought my Cascada in for an oil change and lube before my appointment time by fifteen minutes. I also agreed to a tire rotation. This procedure t More

by ARBYMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
only the service writer and cashier, whose names I don't remember
Jan 30, 2020 -

Berglund Chevrolet Buick responded

Abby, thank you for sharing your experience with us. Here at Berglund Chevrolet Buick, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Berglund Chevrolet Buick Team

January 17, 2020

Jeff was amazing. He kept fighting for my car approval. I would highly recommend Berglund to anyone looking for a car My experience was amazing More

by janemarie8688
Recommend Dealer
Yes
Employees Worked With
Joe Gallamore, Jeff Fisher
Jan 22, 2020 -

Berglund Chevrolet Buick responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Berglund Chevrolet Buick Team

January 17, 2020

Great customer service, very down to earth and friendly employees. Pressure free dealership! They sell quality vehicles and I highly recommend this dealership and David Turner in particular. More

by LREY925
Recommend Dealer
Yes
Employees Worked With
Al , David Turner, Jeremy McCloy
Jan 22, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Berglund Chevrolet Buick Team

January 16, 2020

At first everything seemed great. Then a few days after signing paperwork I get messages that they need this and that info because some paperwork was "accidently" shredded. And we had to go resign paperwor More

by HOLLYKING721
Recommend Dealer
No
Employees Worked With
Bruce and Andrew
January 16, 2020

First class service and accomodation Could not improve on any of the specifics of service! Ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto dit More

by WILDTURK4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh...Why service people not listed?
Jan 22, 2020 -

Berglund Chevrolet Buick responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Berglund Chevrolet Buick Team

January 14, 2020

Purchased vehicle and was charged 6000 more then internet price. They did change contract to price but how many people are price gouged like that and dont realize it More

by Fit2train
Recommend Dealer
No
Employees Worked With
Whomever salesperson was, Jeremy McCloy, Peter Stratton
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