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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

January 28, 2020

Excellent selection of used vehicles with an attentive staff. Purchase process was very efficient. Staff less than knowledgeable of vehicle in question. Dealership lacks lasting perks found in other lo More

by Dark Knight1990
Recommend Dealer
Yes
Employees Worked With
Brett Spencer, David Pitts
Jan 30, 2020 -

Berglund Chevrolet Buick responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Berglund Chevrolet Buick Team

January 28, 2020

The service was great, my salesman was very attentive and paid attention to what I was seeking, and he did a very good job getting me satisfying rebates. More

by PLUV87
Recommend Dealer
Yes
Employees Worked With
Ron Otey
Jan 30, 2020 -

Berglund Chevrolet Buick responded

Thank you for the feedback! We are happy to hear about your positive experience at Berglund Chevrolet Buick, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Berglund Chevrolet Buick Team

January 28, 2020

Good experiece Sales staff listened to exactly what I wanted and made me really comfortable. Process is always tedious but the dealership was very pleasant. No reg More

by mermaid3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales person was Kim. She was great. Really worked hard to make me happy. Super energy., Peter Stratton
Jan 30, 2020 -

Berglund Chevrolet Buick responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Berglund Chevrolet Buick Team

January 27, 2020

Amazing service and friendly staff! They helped me to get a new car with out hassle. I got to keep my car payments in the range I requested. Jeff Fisher was knowledgeable, friendly and More

by jowens13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McCloy, Jeff Fisher
Jan 30, 2020 -

Berglund Chevrolet Buick responded

We cannot thank you enough for your wonderful review of Berglund Chevrolet Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Berglund Chevrolet Buick Team

January 26, 2020

Service it was a pleasure dealing with Charles Hatcher and the mechanic Derrick. They are the reason why I'm a retuning and loyal customer. In my younger year More

by davidmcdaniel60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hatcher, Derrick
Jan 27, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Berglund Chevrolet Buick Team

January 25, 2020

Great buying experience with a very knowledgeable sales person(John Whitney). The sales negotiation went. Rey smoothly. We were able to agree to a deal quickly. More

by slowmotiong
Recommend Dealer
Yes
Employees Worked With
John Whitby
Jan 27, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Berglund Chevrolet Buick Team

January 23, 2020

Very nice and answered all my questions did a great job test driving vehicles also did everything they could to work with me on price highly recommend Berglund More

by cyndia21
Recommend Dealer
Yes
Employees Worked With
David Pitts, Joe Gallamore
Jan 27, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Berglund Chevrolet Buick Team

January 23, 2020

Buick Enclave We had an issue as to our Back up cameras on the new 2020 enclave, it was diagnosed and parts ordered and installed . in a very timely manner , Prob More

by DEREGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewing , Dwayne Tidrow
Jan 27, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Berglund Chevrolet Buick Team

January 23, 2020

service We were very pleased for the professional service we received on this visit to take care of the two recall's on our 2019 Chevrolet Pickup. We would re More

by soltd72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Jan 27, 2020 -

Berglund Chevrolet Buick responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Berglund Chevrolet Buick Team

January 23, 2020

They fixed our car as needed. It took longer than expected, and we had to call back frequently. But otherwise ok. That's all I got More

by RANDYGREEN769
Recommend Dealer
Yes
Employees Worked With
Jeremy McCloy
Jan 27, 2020 -

Berglund Chevrolet Buick responded

Randy, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Berglund Chevrolet Buick Team

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