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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

February 28, 2020

The service department performed the work I requested in a fast and efficient manor. The service person that checked me in was friendly and professional. More

by mrbee24301
Recommend Dealer
Yes
Employees Worked With
Clifton Paige
Mar 02, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

February 27, 2020

Salesman PJ and manager worked with me to get the Jeep I wanted. They really did. They were knowledgeable and patient with me as I explained my desire to keep my payments as low as possible. More

by LLOYDSEVEN
Recommend Dealer
Yes
Employees Worked With
Peter (PJ) salesman was patient and listen to me.
Feb 27, 2020 -

Berglund Chevrolet Buick responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Berglund Chevrolet Buick Team

February 27, 2020

David did an amazing job of taking care of me. He took the extra steps of assuring my plate installation was taken care of. Thank you for all you do! More

by mariavailc
Recommend Dealer
Yes
Employees Worked With
David Chewning
Feb 27, 2020 -

Berglund Chevrolet Buick responded

Thank you for this amazing review, Maria! We really appreciate your business. Sincerely, The Berglund Chevrolet Buick Team

February 27, 2020

Staff was friendly and knowledgeable. I was truly stressed but their efficient work had my concerns addressed in no time. They kept me informed through out the process. He also went above to let me a More

by tonimid916
Recommend Dealer
Yes
Employees Worked With
Joshua Schelling
Feb 27, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Berglund Chevrolet Buick Team

February 27, 2020

David's usual high standard David Chewning is excellent. He combines helpfulness, professionalism and knowledge. He is an exceptional service person. He is personalize without More

by MACPRATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Feb 27, 2020 -

Berglund Chevrolet Buick responded

Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with David. Please let us know if we can ever help you in the future. Sincerely, The Berglund Chevrolet Buick Team

February 26, 2020

Excellent, quick, professional service My inspection was completed quickly and they were very helpful in giving me a ride to and from work while it was in the shop. Everyone there is friend More

by LULABERRY13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Feb 27, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

February 26, 2020

Brittany was great! No high pressure, obnoxious sales push as opposed to my last experience with Berglund several years ago. All staff were courteous. I'm good with my experience there. More

by JLEONARD7252
Recommend Dealer
Yes
Employees Worked With
Brittany Byram
Feb 27, 2020 -

Berglund Chevrolet Buick responded

Thank you for the feedback! We are happy to hear about your positive experience at Berglund Chevrolet Buick, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Berglund Chevrolet Buick Team

February 26, 2020

I am very satisfied with the service I received at Berglund...I didn't have a long wait and they answered all my questions. Very satisfied More

by Gtcs6070
Recommend Dealer
Yes
Employees Worked With
Brad Cassady, Brett Spencer, Clifton Paige, Dennis Elliott, Dwayne Tidrow, Jeff Parker, Joe Gallamore, Ron Otey, Jeremy McCloy
Feb 27, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

February 26, 2020

Salesmanship was superb. We were in the market for an EV. We were introduced to Clifton Paige and he proceeded to sell the benefits of the Chevy Bolt EV over other EVs. We drove home in one on that same day. More

by JJMCCLOSKEY
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez, Clifton Paige
Feb 27, 2020 -

Berglund Chevrolet Buick responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Berglund Chevrolet Buick Team

February 26, 2020

Buicks rock! Thank you for a knowledgable and pleasant experience. The Buicks were new to me. The Encore is just the right size with good MPG rating. More

by twofordfarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Turner
Feb 27, 2020 -

Berglund Chevrolet Buick responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, The Berglund Chevrolet Buick Team

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