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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

March 04, 2020

David Chewning and the service department always take great care of my truck. I would suggest you let David mentor the sales department, I was thinking about trading until one of the sales managers total More

by jrcook001
Recommend Dealer
Yes
Employees Worked With
Rather not say
Mar 09, 2020 -

Berglund Chevrolet Buick responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Berglund Chevrolet Buick Team

March 04, 2020

Excellent Service Berglund Chevrolet service has always been honest, quick and easy to work with. They are the only service specialist that work on my Buick or truck. More

by LGSINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Thacher
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

March 04, 2020

I didn't have to look for a salesman, because I was greeted by three after pulling onto the lot. Very welcoming sales crew, they were willing to work. Although the sale is complete I am still receiving More

by 1louisturnerjr
Recommend Dealer
Yes
Employees Worked With
David Pitts
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Berglund Chevrolet Buick Team

March 03, 2020

The staff at Berglund are the best. David Turner and Joe Gallimore were beyond amazing. Only place I'll ever buy a car again. My car is my baby. More

by tamishantrey
Recommend Dealer
Yes
Employees Worked With
Mr. Hernandez in the business office , David Turner, Joe Gallamore
Mar 04, 2020 -

Berglund Chevrolet Buick responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Berglund Chevrolet Buick Team

March 02, 2020

Careless Last two service visits driver door was scratched in nearly the same place. First time had to be repaired in body shop. Going back for them to look at More

by DAVEAUSTIN3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Chewning
Mar 02, 2020 -

Berglund Chevrolet Buick responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, The Berglund Chevrolet Buick Team

March 02, 2020

Battery Issue We had a battery issue (slow start), two cranks to start. David Chewning was able to describe the problem so that the tech could figure out what was More

by bob.tammyoliveira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning and the repair Tech.
Mar 04, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

March 02, 2020

Excellent service Jeff was extremely patient with my kids in tow, which is important for a busy mama. He was knowledgeable, efficient, and pleasant. My whole experienc More

by PEARLOFTHESTARS23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Parker
Mar 04, 2020 -

Berglund Chevrolet Buick responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jeff assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Berglund Chevrolet Buick Team

March 02, 2020

Josh gets 20 x 5 stars for how he worked with me. My previous rating was related to chevrolet franchise/ business in katy texas ( they were awefyl More

by JRATX
Recommend Dealer
Yes
Employees Worked With
Josh schelling, Peter Stratton
Mar 04, 2020 -

Berglund Chevrolet Buick responded

We loved reading this review! Happy customers are our aim, and it appears Josh really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Sincerely, The Berglund Chevrolet Buick Team

March 01, 2020

Berglund is a wonderful dealership simply because I feel I can trust them and that they are honest when it comes to my car. Also I’m informed up front about the cost of everything More

by debwatkins58
Recommend Dealer
Yes
Employees Worked With
Service advisor David Chewing was very courteous and had a pleasant attitude
Mar 02, 2020 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Berglund Chevrolet Buick Team

February 28, 2020

Brett Spencer did a excellent on selling me my truck.Brain Bowles really help with this truck. Alex Rodriguez did a excellent job in the finanice explaining all my options. More

by mcblankenship
Recommend Dealer
Yes
Employees Worked With
Brett Spencer
Mar 02, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Berglund Chevrolet Buick Team

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