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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

March 02, 2020

Battery Issue We had a battery issue (slow start), two cranks to start. David Chewning was able to describe the problem so that the tech could figure out what was More

by bob.tammyoliveira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning and the repair Tech.
Mar 04, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

March 02, 2020

Excellent service Jeff was extremely patient with my kids in tow, which is important for a busy mama. He was knowledgeable, efficient, and pleasant. My whole experienc More

by PEARLOFTHESTARS23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Parker
Mar 04, 2020 -

Berglund Chevrolet Buick responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jeff assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Berglund Chevrolet Buick Team

March 02, 2020

Josh gets 20 x 5 stars for how he worked with me. My previous rating was related to chevrolet franchise/ business in katy texas ( they were awefyl More

by JRATX
Recommend Dealer
Yes
Employees Worked With
Josh schelling, Peter Stratton
Mar 04, 2020 -

Berglund Chevrolet Buick responded

We loved reading this review! Happy customers are our aim, and it appears Josh really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Sincerely, The Berglund Chevrolet Buick Team

March 01, 2020

Berglund is a wonderful dealership simply because I feel I can trust them and that they are honest when it comes to my car. Also I’m informed up front about the cost of everything More

by debwatkins58
Recommend Dealer
Yes
Employees Worked With
Service advisor David Chewing was very courteous and had a pleasant attitude
Mar 02, 2020 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Berglund Chevrolet Buick Team

February 28, 2020

Brett Spencer did a excellent on selling me my truck.Brain Bowles really help with this truck. Alex Rodriguez did a excellent job in the finanice explaining all my options. More

by mcblankenship
Recommend Dealer
Yes
Employees Worked With
Brett Spencer
Mar 02, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Berglund Chevrolet Buick Team

February 28, 2020

The service department performed the work I requested in a fast and efficient manor. The service person that checked me in was friendly and professional. More

by mrbee24301
Recommend Dealer
Yes
Employees Worked With
Clifton Paige
Mar 02, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

February 27, 2020

Salesman PJ and manager worked with me to get the Jeep I wanted. They really did. They were knowledgeable and patient with me as I explained my desire to keep my payments as low as possible. More

by LLOYDSEVEN
Recommend Dealer
Yes
Employees Worked With
Peter (PJ) salesman was patient and listen to me.
Feb 27, 2020 -

Berglund Chevrolet Buick responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Berglund Chevrolet Buick Team

February 27, 2020

David did an amazing job of taking care of me. He took the extra steps of assuring my plate installation was taken care of. Thank you for all you do! More

by mariavailc
Recommend Dealer
Yes
Employees Worked With
David Chewning
Feb 27, 2020 -

Berglund Chevrolet Buick responded

Thank you for this amazing review, Maria! We really appreciate your business. Sincerely, The Berglund Chevrolet Buick Team

February 27, 2020

Staff was friendly and knowledgeable. I was truly stressed but their efficient work had my concerns addressed in no time. They kept me informed through out the process. He also went above to let me a More

by tonimid916
Recommend Dealer
Yes
Employees Worked With
Joshua Schelling
Feb 27, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Berglund Chevrolet Buick Team

February 27, 2020

David's usual high standard David Chewning is excellent. He combines helpfulness, professionalism and knowledge. He is an exceptional service person. He is personalize without More

by MACPRATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Feb 27, 2020 -

Berglund Chevrolet Buick responded

Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with David. Please let us know if we can ever help you in the future. Sincerely, The Berglund Chevrolet Buick Team

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