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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

March 12, 2020

Loved my experience buying a vehicle from Berglund. There wasn’t any hassle or pressure during the entire sale. I was met with 100 percent customer service by Jeff Parker and I would highly suggest him as a More

by pbryce516
Recommend Dealer
Yes
Employees Worked With
Jeff Parker
March 11, 2020

A warranty part had to be installed Marvin Brown has assisted me in the Service Dept for quite a while. When I have had to leave my cars for service, he has always either arranged for m More

by DEBBIE33
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marvin brown
Mar 11, 2020 -

Berglund Chevrolet Buick responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Marvin assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Berglund Chevrolet Buick Team

March 09, 2020

Easy, fast, pleasant. Was easy to get appointment that worked with my schedule. Check in is usually quick and uncomplicated. They do try to sale you products but they aren' More

by CYNRSVD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua and check out lady
Mar 09, 2020 -

Berglund Chevrolet Buick responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Berglund Chevrolet Buick Team

March 09, 2020

Knowledgeable and friendly sales people The people I dealt with were courteous and helpful and were able to give good answers to all of the questions and concerns i had. More

by drrobers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Jared, David Turner
Mar 09, 2020 -

Berglund Chevrolet Buick responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Berglund Chevrolet Buick Team

March 08, 2020

The service we received was first class. The service rep, Charlie Hatcher, has always seen that what was needed was properly completed and in a timely manner. More

by whkern
Recommend Dealer
Yes
Employees Worked With
Charlie hatcher
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this review. We are pleased to hear that Charlie was able to provide an efficient and overall positive experience. Sincerely, The Berglund Chevrolet Buick Team

March 06, 2020

This was the easiest service I've ever had on a vehicle, the service people were professional and polite and the wait was very short. More

by KDCARTER54
Recommend Dealer
Yes
Employees Worked With
Jeff Parker, Jeremy McCloy
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Berglund Chevrolet Buick Team

March 06, 2020

Joe and Charlie were very professional and easy to work with. Very satisfied with service and will return as i need to. Thanks so much More

by garybeam03
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher, Joe Gallamore
Mar 09, 2020 -

Berglund Chevrolet Buick responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Charlie and Joe assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Berglund Chevrolet Buick Team

March 06, 2020

oil change scheduled oil change on line, when arriving at dealership was told the appointment was not in the system, but the service person took me in and was v More

by ROYWASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joshua
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Berglund Chevrolet Buick Team

March 05, 2020

I was unexpectedly faced with purchasing a car. The sales and finance team at Berglund helped to make my recent purchase a pleasant experience. Staff went that extra mile. More

by sriffle67
Recommend Dealer
Yes
Employees Worked With
David Turner, Joe Gallamore
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Berglund Chevrolet Buick Team

March 05, 2020

Great Customer Service I was not planning to buy vehicle when I went in. My intention was to test drive one and figure out what I really wanted. The salesman spent all aft More

by kshaw3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Jeff Fisher
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Berglund Chevrolet Buick Team

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