
Berglund Chevrolet Buick
Roanoke, VA
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517 Reviews of Berglund Chevrolet Buick
Loved my experience buying a vehicle from Berglund. There wasn’t any hassle or pressure during the entire sale. I was met with 100 percent customer service by Jeff Parker and I would highly suggest him as a wasn’t any hassle or pressure during the entire sale. I was met with 100 percent customer service by Jeff Parker and I would highly suggest him as a salesman. Also if you need any information regarding a vehicle or scheduling an appointment ask for Kim Streets. Kim was also excellent and made sure I was taken care of. More
A warranty part had to be installed Marvin Brown has assisted me in the Service Dept for quite a while. When I have had to leave my cars for service, he has always either arranged for m Marvin Brown has assisted me in the Service Dept for quite a while. When I have had to leave my cars for service, he has always either arranged for me to have a loaner vehicle or have someone from Berglund take me to and from work. I recently had my first oil change on a new Blazer I had purchased, and Marvin was friendly and helpful as always. More
Easy, fast, pleasant. Was easy to get appointment that worked with my schedule. Check in is usually quick and uncomplicated. They do try to sale you products but they aren' Was easy to get appointment that worked with my schedule. Check in is usually quick and uncomplicated. They do try to sale you products but they aren't so pushy that it makes you want to avoid the hassle and not use them again. Finished my service in timely manner ahead of estimated time. Joshua was kind and professional and helpful. Lady who checked me out had a lovely smile. More
Knowledgeable and friendly sales people The people I dealt with were courteous and helpful and were able to give good answers to all of the questions and concerns i had. The people I dealt with were courteous and helpful and were able to give good answers to all of the questions and concerns i had. More
The service we received was first class. The service rep, Charlie Hatcher, has always seen that what was needed was properly completed and in a timely manner. rep, Charlie Hatcher, has always seen that what was needed was properly completed and in a timely manner. More
Joe and Charlie were very professional and easy to work with. Very satisfied with service and will return as i need to. Thanks so much with. Very satisfied with service and will return as i need to. Thanks so much More
oil change scheduled oil change on line, when arriving at dealership was told the appointment was not in the system, but the service person took me in and was v scheduled oil change on line, when arriving at dealership was told the appointment was not in the system, but the service person took me in and was very accomadating. More
I was unexpectedly faced with purchasing a car. The sales and finance team at Berglund helped to make my recent purchase a pleasant experience. Staff went that extra mile. sales and finance team at Berglund helped to make my recent purchase a pleasant experience. Staff went that extra mile. More
Great Customer Service I was not planning to buy vehicle when I went in. My intention was to test drive one and figure out what I really wanted. The salesman spent all aft I was not planning to buy vehicle when I went in. My intention was to test drive one and figure out what I really wanted. The salesman spent all afternoon with me and I ended up leaving with a new vehicle. More