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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

March 06, 2020

This was the easiest service I've ever had on a vehicle, the service people were professional and polite and the wait was very short. More

by KDCARTER54
Recommend Dealer
Yes
Employees Worked With
Jeff Parker, Jeremy McCloy
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Berglund Chevrolet Buick Team

March 06, 2020

Joe and Charlie were very professional and easy to work with. Very satisfied with service and will return as i need to. Thanks so much More

by garybeam03
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher, Joe Gallamore
Mar 09, 2020 -

Berglund Chevrolet Buick responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Charlie and Joe assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Berglund Chevrolet Buick Team

March 06, 2020

oil change scheduled oil change on line, when arriving at dealership was told the appointment was not in the system, but the service person took me in and was v More

by ROYWASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joshua
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Berglund Chevrolet Buick Team

March 05, 2020

I was unexpectedly faced with purchasing a car. The sales and finance team at Berglund helped to make my recent purchase a pleasant experience. Staff went that extra mile. More

by sriffle67
Recommend Dealer
Yes
Employees Worked With
David Turner, Joe Gallamore
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Berglund Chevrolet Buick Team

March 05, 2020

Great Customer Service I was not planning to buy vehicle when I went in. My intention was to test drive one and figure out what I really wanted. The salesman spent all aft More

by kshaw3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Jeff Fisher
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Berglund Chevrolet Buick Team

March 04, 2020

David Chewning and the service department always take great care of my truck. I would suggest you let David mentor the sales department, I was thinking about trading until one of the sales managers total More

by jrcook001
Recommend Dealer
Yes
Employees Worked With
Rather not say
Mar 09, 2020 -

Berglund Chevrolet Buick responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Berglund Chevrolet Buick Team

March 04, 2020

Excellent Service Berglund Chevrolet service has always been honest, quick and easy to work with. They are the only service specialist that work on my Buick or truck. More

by LGSINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Thacher
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

March 04, 2020

I didn't have to look for a salesman, because I was greeted by three after pulling onto the lot. Very welcoming sales crew, they were willing to work. Although the sale is complete I am still receiving More

by 1louisturnerjr
Recommend Dealer
Yes
Employees Worked With
David Pitts
Mar 09, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Berglund Chevrolet Buick Team

March 03, 2020

The staff at Berglund are the best. David Turner and Joe Gallimore were beyond amazing. Only place I'll ever buy a car again. My car is my baby. More

by tamishantrey
Recommend Dealer
Yes
Employees Worked With
Mr. Hernandez in the business office , David Turner, Joe Gallamore
Mar 04, 2020 -

Berglund Chevrolet Buick responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Berglund Chevrolet Buick Team

March 02, 2020

Careless Last two service visits driver door was scratched in nearly the same place. First time had to be repaired in body shop. Going back for them to look at More

by DAVEAUSTIN3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Chewning
Mar 02, 2020 -

Berglund Chevrolet Buick responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, The Berglund Chevrolet Buick Team

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