Benji Auto Sales & Service Center

We recently purchased a 2021 Tesla Model Y for my son through Kimberlyn Morel, and the experience was very good from start to finish. We initially called about a couple of cars we found on CarGurus, but through Kimberlyn Morel, and the experience was very good from start to finish. We initially called about a couple of cars we found on CarGurus, but they had already been sold. Kimberlyn quickly provided us with a list of similar options, and we found the perfect one. Even though the car hadn’t arrived at their dealership yet, she worked diligently to secure our purchase with a fee, giving us peace of mind. We had come across some negative reviews about the dealership in the past few months, which made us a bit hesitant. Kimberlene addressed all our concerns and even gave us her personal cellphone number. She was always available, even on weekends, whenever we had questions or needed updates. Her communication was superb—she handled everything remotely, from signing contracts to giving us a virtual walk-around of the car, inside and out. Even the test drive was organized seamlessly, despite us being in another state. The car arrived on schedule, just as promised. Kimberlene made the whole process smooth and worry-free. More

Stay away from this dealership. they are very unprofessional and will only tell you lies. I purchased a car from them out of state. they sold me bogus warranty insurance and refus they are very unprofessional and will only tell you lies. I purchased a car from them out of state. they sold me bogus warranty insurance and refuse to refund me the money owed to me. I have spoken with every worker and still THEY don't give any relevant information. they will keep forwarding you to a person that mailbox is full and will not call you back. I love my car but hate I had to purchase it from this dealership. I should have read all reviews before buying my car because I would not purchased from them..PLEASE DONT PURCHASE A CAR FROM THEM OUT OF STATE ITS BEEN 5 MONTHS AND I'M STILL DEALING WITH THIS ISSUE More

UNSCRUPULOUS DEALER! ! I put a $4900 deposit on a Tesla Model X on 9/3. I signed the buyers order on 9/5, and got a cashiers check from my credit union. It was delivered o ! I put a $4900 deposit on a Tesla Model X on 9/3. I signed the buyers order on 9/5, and got a cashiers check from my credit union. It was delivered on 9/7. The first lie they told was that they didn't receive my check. After that, I could never reach anyone at the dealership. I then found out that they sold my car to someone else because the deal they gave me was too good, and they made $4k more off someone else. Buyers beware. I will never, ever do business with this dealership again. More

SCAM ALERT! !! Absolutely DO NOT deal with Benji Auto!! If you are one of the many who have been scammed by them, PLEASE report to FBI tipline (very easy to do vi !! Absolutely DO NOT deal with Benji Auto!! If you are one of the many who have been scammed by them, PLEASE report to FBI tipline (very easy to do via phone or on-line), Police nearest the city in which Benji location you bought your car from, Secretary of State and Better Business Bureau! My son picked a car and took the steps to buy it. After followoing the procecure, the car never arrived. After MULTIPLE attempts to get to the bottom of things, we realized that Benji changed the car they were going to sell him! The VIN number by 2 digits, and when my son brought it to their attention, they basically said it was his fault for not realizing there was a 2 digit change in the VIN number on the paperwork, and too bad, so sad.... He signed and he was obligated to buy the car they put on the paperwork, even though it was not the car he picked out! He was then promised that the car he was now getting was actually a better car, because it had same features, same clean car fax, and less miles. David sent pics of the car from approx 40 feet away, where the car looked good. WEEKS later, they agreed to deliver the car on Labor Day... the actually Monday Holiday. When the car arrived, it had obvious driver's side damage that was very poorly repaired, 2 damanged rims and tires! David from Benji essentially said that the paperwork said sold "As Is", and that there was no recourse. He also promised multiple times to send a refund of $1295 for the Benji Auto Protection Plan that my son did not want, and of course, the check never came. David also promised to cancel the Gap insurance several times, and of course, that never happened either. The people at Benji are liars and frauds. I don't know how they sleep at night. More

Stay away from this car dealership, far far away. They will lie to you, bait you in with a fake car video if you purchase online and send you a different car. I made a deal on a red 2022 Tesla in per They will lie to you, bait you in with a fake car video if you purchase online and send you a different car. I made a deal on a red 2022 Tesla in perfect condition. Told by the salesman it was the best Tesla on the lot. When the car arrived I got one with hail damage all over it. Different wheels, add one that wasn’t in the videos. Black wrap on the top that was torn. The salesman when questioned assured me they would repair the hail dents that he didn’t know how they occurred. That when the car left it was perfect. He ignored me when I asked about the car being different than the one in the video. They took 30 days to pay off my trade in car loan. Left me over a week without a car tag on the Tesla sent it without a temp tag. Since then they have ghosted me not heard from them for over 3 weeks now. More

They were Johnny on the spot when I was purchasing the car, responded to all my texts and calls. Assured me the car has no issues.... Bought the car from their out state service, car was late by 4 days.. car, responded to all my texts and calls. Assured me the car has no issues.... Bought the car from their out state service, car was late by 4 days.. understand things happen... Car arrived with the MMI system not working. No navigation, camera, CD, satellite radio, vehicle information system, HVAC controls. Told the dealer was assured that they would cover it. Took it to my shop to find out the car has $3,000 worth of rodent damage. And to add to this car has 3 mismatched tires and the paint condition was horrid. Told the dealer, was told they would send a check...... Now trying to collect, surprisingly no one will answer my calls or texts.. everyone's mailbox is full, no one will give me the names of management. Now I need to waste more time to take this to litigation.... Go somewhere else that takes pride in their work, total scam.... More

Don’t pay for an extended warranty on a $50,000 because they will default on it. You can call them, but will be told to email someone for any question outside of purchasing a car! they will default on it. You can call them, but will be told to email someone for any question outside of purchasing a car! More

This dealer is a scammer with multiple complaints for scam and consumer abuse. Do not buy from this dealer or you will be scammed. Stay away from these scammers. I will file a lawsuit against Bejin Auto scam and consumer abuse. Do not buy from this dealer or you will be scammed. Stay away from these scammers. I will file a lawsuit against Bejin Auto Sales for fraud and scam. More

These people suck, I communicated with someone name leticia multiple days to confirm I wanted the car, she said she would be there in person at the dealership when I arrived that morning, even received leticia multiple days to confirm I wanted the car, she said she would be there in person at the dealership when I arrived that morning, even received a text from her morning of the sale to confirm I was coming and let her know I was on the way. Not only was she not there but the car I wanted was sold the night before, she didn’t ask for a deposit to hold the car or anything. So I wasted my time and money flying to Miami to pick up this car and didn’t get it. Also spoke to multiple managers and sales person Alex was blown off like oh well you missed out on a car, not an apology for the miscommunication or anything. All around terrible experience, and lack of professional courtesy. More