Benji Auto Sales & Service Center

These people suck, I communicated with someone name leticia multiple days to confirm I wanted the car, she said she would be there in person at the dealership when I arrived that morning, even received leticia multiple days to confirm I wanted the car, she said she would be there in person at the dealership when I arrived that morning, even received a text from her morning of the sale to confirm I was coming and let her know I was on the way. Not only was she not there but the car I wanted was sold the night before, she didn’t ask for a deposit to hold the car or anything. So I wasted my time and money flying to Miami to pick up this car and didn’t get it. Also spoke to multiple managers and sales person Alex was blown off like oh well you missed out on a car, not an apology for the miscommunication or anything. All around terrible experience, and lack of professional courtesy. More

Never buy a car here they do nothing but make you regret trying to buy a car . They stole my deposit and said they refunded me ! Now it’s been two weeks nothing and no refund .. I had a 724 credit score thr trying to buy a car . They stole my deposit and said they refunded me ! Now it’s been two weeks nothing and no refund .. I had a 724 credit score three days after they ran my credit numerous time I ended my score at 650 . Never go to BEnJI . They will do you wrong Mow and I have Noreen More

We were buying a Tesla that needed to be transferred from Miami to Orlando. We paid a $600 deposit for the car. Our dealer was Steven, who was not responsive after we made the deposit. When we arrived in Orl Miami to Orlando. We paid a $600 deposit for the car. Our dealer was Steven, who was not responsive after we made the deposit. When we arrived in Orlando, they transferred a different car with the same color. We declined to buy another car but are still waiting for the deposit two weeks later. Do not even try to buy a car here. More

I purchased a 2017 Jeep Wrangler Unltd Sport thru Benji Auto Sales. It was, by far, the worst experience I've had purchasing a car, so much so that I considered forfeiting my initial deposit and taking my Auto Sales. It was, by far, the worst experience I've had purchasing a car, so much so that I considered forfeiting my initial deposit and taking my business elsewhere. The customer service skills were sorely lacking. I couldn't get straight answers from my salesperson, David Hodges, or I'd get conflicting answers to straightforward questions. I had to resort to calling several different people at the dealership to figure out what was happening, and was chastised by this salesperson for doing so. I would NOT recommend purchasing a vehicle from this dealership. If I had to to do this over again, I would not. More

If your thinking of purchasing a vehicle from this dealership remotely, use caution. My experience with them hasn't been the greatest. I was rushed into signing paperwork for a vehicle that wasn't dealership remotely, use caution. My experience with them hasn't been the greatest. I was rushed into signing paperwork for a vehicle that wasn't even on their lot after 2 other cars were sold to someone else even after starting the purchase process. This process started last Sunday, June 2nd. I stopped short of signing all of the paperwork and I told them I'd sign and pay once I see the car. Come Wednesday, June 5th, the car arrived and I was being told I had better sign and pay or someone else would be buying the car. Once I signed and payed, that night I asked my salesman what's next. Radio supplement. He had ghosted me and is now a different person. I can't get straight answers without having to keep calling into the office and bring others involved. As it stands right now, even though I was told that a delivery company would claim my delivery by Saturday morning, today, I haven't heard anything and when I called in all they tell me is they know as much as I do. This whole deal has been super stressful and all I needed was my salesrep to do was do what he said he would do and answer any question I had. Instead, he makes me feel like I'm a burden on him. I hope I hear from them on Monday, but I'm pretty sure that won't happen. More

Great job getting me in the car that I wanted. I was satisfied with the customer service. I was satisfied with the customer service. More

Brandon Veverica was very helpful in the process of buying a vehicle. Being an out of State buyer he made everything work in the process even though he is located in Miami dealer and the car was locate buying a vehicle. Being an out of State buyer he made everything work in the process even though he is located in Miami dealer and the car was located in Orlando dealer. He responded to all my questions and concerns and made sure the documentations was complete and mailed to my residence. The great thing about the deal is that the transportation of the car to Rhode Island was included in the seal. Good job!! More

Had a wonderful experience working with Kareen. This was my first time purchasing a vehicle out of state, and she helped with providing all available information I requested without issue. Currentl This was my first time purchasing a vehicle out of state, and she helped with providing all available information I requested without issue. Currently waiting on my vehicle to arrive (should note that the dealership helps cover delivery expenses depending on your location). Overall, I enjoyed this process much more than going to a dealership in state. Would highly recommend! More

Been trying to contact dealership in regards to a vehicle purchase and haven’t heard back from anyone. purchase and haven’t heard back from anyone. More

They gave me a car that needed a transmission and then didn’t pay off my trade-in! Scam business they even required me to get their insurance and now refuse to answer my calls! didn’t pay off my trade-in! Scam business they even required me to get their insurance and now refuse to answer my calls! More