Benji Auto Sales & Service Center

Worst dealership ever. I wouldn't recommend a deer to purchase a vehicle from here. The Sales personal is unknowledgeable, and the managers are just collecting a check and I wouldn't recommend a deer to purchase a vehicle from here. The Sales personal is unknowledgeable, and the managers are just collecting a check and scamming people. 1. They will pull your credit 100 times even when you come in approved already. 2. No one seems to know what they are doing. 3. The cars on the site never look like the cars on their lot. 4. Don't bother about calling for any assistance because no one knows how to properly transfer calls if you can get someone on the phone. 5. Every single last one of their employees are professional scammers. 6. They will charge you $300 to transfer a tag. 7. POOR Customer service 8. LACK of professionalism 9. LACK of compassion 10. SCAMMERS -100/10 WOULD NOT RECOMMEND More

I’m from Ohio. This is my first time trading in a vehicle out of state. I’m not sure if this is the accurate process for these situations. I’m currently pregnan This is my first time trading in a vehicle out of state. I’m not sure if this is the accurate process for these situations. I’m currently pregnant with twins and can not be stressed however this is the last thing I need to be stressed about! I am very disappointed the terrible customer service. I received the new vehicle on the 17th my old auto company still have yet to receive a payoff. I DO NOT I SHOULD NOT be responsible to pay both auto loans! You have my old car already posted on your site the 2020 Glb. Why is the payoff not sent ! 2nd again idk if this is the normal process but the paper license plate is going to expire 4/11!!! I still have yet to receive metal plates and tags for Ohio! And I should have said this in the beginning I was never told this had a leinholder had I known I would’ve kept my old car. I have to continually reach out to the dealership and keep getting tossed around and not getting any resolution. This is just absolutely ridiculous and it’s been frustrating. It was great at first with all the excitement of getting this new vehicle but now I’m angry and annoyed why is this process taking this long and nobody is doing anything to resolve this! Also…. I was not told nor shown the vehicle had a scratch and dent on the windshield and right side of rear !! More

I had a very frustrating experience with Benjamin Auto Sale. They ran my credit early in the morning, and I spent the entire day waiting for a response. Despite multiple calls, I was given no clear a Auto Sale. They ran my credit early in the morning, and I spent the entire day waiting for a response. Despite multiple calls, I was given no clear answers. When I finally got through, Ashley—who later claimed to be the manager—insisted I had to come in person before even giving me any numbers. After that, she promised to call me back once she had the numbers. By 7 PM, I called again, and she said she was still waiting on the finance person, who was supposed to notify her when he was done. She assured me she would call me back, but after another 20 minutes, I had to call again, only to hear the same excuse. Now it’s past 7:30 PM, and no one is answering. This is completely unacceptable. They ran my credit and left me waiting all day without treating me like a valued customer. I had to chase them down for information, and even after hours of waiting, I still have no numbers. This kind of service is unprofessional and disrespectful. I do not recommend doing business with them. More

Alex Acevedo made our experience effortless. He was so patient and extremely helpful. He explained the process step by step and made us feel comfortable and confident that we pick the right plac He was so patient and extremely helpful. He explained the process step by step and made us feel comfortable and confident that we pick the right place to get our second Tesla. Will, the numbers guy, was the absolute best! He was EXTREMELY patient with the 50 pages of income we submitted. Even after going through an intense amount of numbers he was still kind and very funny. These two men made our experience seamless. I will definitely come back to buy my daughter a car. Thank you! More

Subject: Urgent: License Plate Delay – Final Notice Before Legal Action Dear Benji Auto Sales, I am writing to express my deep frustration and concern regarding the continued delay in receiving m Before Legal Action Dear Benji Auto Sales, I am writing to express my deep frustration and concern regarding the continued delay in receiving my license plate. I have been more than patient, but at this point, I have spoken with the DMV, the finance company, and legal counsel, and I’ve been informed that the plate should have already been issued and ready for delivery. What the DMV shared with me is completely different from the information your dealership has provided. This discrepancy, along with the lack of communication and misleading responses, raises serious red flags and is beginning to feel like a scam. This is my final notice: If I do not receive a direct response within five (5) days with a specific date of when I will receive my plate, I will move forward with filing a formal complaint and taking legal action through the court system. Please take this matter seriously. I expect a prompt and honest response from the manager/ finance manager More

Connected to them by CarGuru. Pretty seamless transaction. I’m impatient so I probably annoyed them with my peskiness and endless questions. To my benefit they replied promptly an Pretty seamless transaction. I’m impatient so I probably annoyed them with my peskiness and endless questions. To my benefit they replied promptly and kindly each time. Happy with my purchase at the moment! More

Kaleb was very nice & sweet, he helped me out with exactly what I wanted. He made sure my whole process with purchasing my car went smoothly! Ask for Kaleb when purchasing from this company. 10/10 !!! exactly what I wanted. He made sure my whole process with purchasing my car went smoothly! Ask for Kaleb when purchasing from this company. 10/10 !!! More

I’m Victoria Kruger I bought the ford explorer colt Kalib was my sales associate Kalib was my sales associate More

Kaleb helped me purchase my car remotely, he was able to answer all my questions and send me everything i needed. Just awaiting the cars arrival now. answer all my questions and send me everything i needed. Just awaiting the cars arrival now. More

Fatal el dealer, el vendedor nada mas te vende el carro no te ayuda en mas nada si uno despues llama, no recomiendo este dealer ni a nadie que trabaja aqui mucha demora y mentiras dicen para q el comprasor no te ayuda en mas nada si uno despues llama, no recomiendo este dealer ni a nadie que trabaja aqui mucha demora y mentiras dicen para q el comprasor se lleve el Vehiculo no recomiendo al vendedor alexander fatal cuatomer service More