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Beck & Masten Buick GMC South - Service Center

Houston, TX

4.3
1,694 Reviews

1,694 Reviews of Beck & Masten Buick GMC South - Service Center

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March 29, 2025

Great service but really need to follow-up on insurance coverages so we don't get stuck paying overages More

by chavarriajackie2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Truong
Mar 30, 2025 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2025

Since the first person answering the phone to the last one who handle my car’s key back, all are very kind and professional. Kevin Truong would answer all my questions and concerns. For that I would give More

by STorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Truong
Mar 28, 2025 -

Beck & Masten Buick GMC South responded

Hello Storres, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 26, 2025

The people I have dealt with are very accommodating. It's easy to make an appointment. We are very pleased. More

by jw7558Johnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Truong
Mar 28, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

March 19, 2025

Excellent service! Friendly staff, quick turnaround, fair pricing made my car maintenance hassle free. Highly recommend! More

by Gabriel Salvador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil campos & Jessica
Mar 22, 2025 -

Beck & Masten Buick GMC South responded

Hi Gabriel, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

March 19, 2025

I went in for a recall for the airbags in my car. Alberto was very professional, he told me it would take four hours to complete and offered a ride to my home if I needed it. The mechanics finished More

by Rhomcallister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Mar 22, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

Good service and prices. But I would like to have had my phone calls or texts returned. After the dealership had my car for 7 hours I called to check on the repairs. More

by gcombs9710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Belman
Mar 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

They had my truck in for service, turn around was pretty quick. They worked with my warranty company, to save me money More

by timw65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Myer
Mar 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2025

Truck was towed in. Alberto is awesome. Kept me on the status of the repairs the whole time. More

by dreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto.
Mar 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 12, 2025

Adam and Gil my advisors were the best. I brought in my Yukon for oil change service and they found other minor things I just forgot about after their inspection. They got me taken care of More

by erikaprzc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil and Adam
Mar 15, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2025

Courteous and professional staff. Clear explanation of service performed. Provided service to be done in the future to prevent breakdown. More

by dewberry_nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BB
Mar 10, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.