Beck & Masten Buick GMC South - Service Center
Houston, TX
1,688 Reviews of Beck & Masten Buick GMC South - Service Center
Overall experience was excellent but I waited too long. I made an appointment thinking it was going to be faster. I understand it was around lunchtime but maybe they shouldn’t schedule appointments around I made an appointment thinking it was going to be faster. I understand it was around lunchtime but maybe they shouldn’t schedule appointments around that time. More
I left my car 10 days ago for a recall service. Adalberto was very nice and friendly. He kept me updated by phone calls. Last night my car was ready and clean!! Thank you Adalberto, thank you GMC! Adalberto was very nice and friendly. He kept me updated by phone calls. Last night my car was ready and clean!! Thank you Adalberto, thank you GMC! More
The Labor for changing a head light was 200. 00 $ a hour will tell all people not go their for anything 00 $ a hour will tell all people not go their for anything More
Very fast good and friendly service. I will recommend to all my family and friends. I will recommend to all my family and friends. More
Since the first person answering the phone to the last one who handle my car’s key back, all are very kind and professional. Kevin Truong would answer all my questions and concerns. For that I would give one who handle my car’s key back, all are very kind and professional. Kevin Truong would answer all my questions and concerns. For that I would give them 5 stars, they have a lot of costumers coming in and out making the wait time to long just to get the diagnostic though. That is the reason I am giving them 4 stars. More
Excellent service! Friendly staff, quick turnaround, fair pricing made my car maintenance hassle free. Highly recommend! Friendly staff, quick turnaround, fair pricing made my car maintenance hassle free. Highly recommend! More
I went in for a recall for the airbags in my car. Alberto was very professional, he told me it would take four hours to complete and offered a ride to my home if I needed it. The mechanics finished Alberto was very professional, he told me it would take four hours to complete and offered a ride to my home if I needed it. The mechanics finished in less than four hours which was awesome.. overall I have no complaints. Great job. More
Good service and prices. But I would like to have had my phone calls or texts returned. After the dealership had my car for 7 hours I called to check on the repairs. But I would like to have had my phone calls or texts returned. After the dealership had my car for 7 hours I called to check on the repairs. More