Beck & Masten Buick GMC South
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Andrew was very professional and forthcoming with information regarding the update of my vehicle. The only thing that was very inconvenient was that the dealership had no loaner vehicles I could use. information regarding the update of my vehicle. The only thing that was very inconvenient was that the dealership had no loaner vehicles I could use. The dealership did offer uber service to get to the dealership or to go home. More
I received a coupon in the mail for a discounted oil change! It was right on time. I came in to the service center and was rushed out of my car before I was even greeted. I understand that they are tryi change! It was right on time. I came in to the service center and was rushed out of my car before I was even greeted. I understand that they are trying to be efficient but I didn’t feel welcomed, I felt herded into the office. Once in the office, I was greeted and welcomed. When it was time for my car to be done, I was told the same “up sell” speech everyone else was told - “need a new air filter, need brakes checked, etc…” and all those services were additional $60-$100. I didn’t really like that! The service center didn’t tell me that my windshield wipers were old, or that I needed any fluids in my car. It was all about the upsell. I did like the personal touch with help with my broken license plate and the quick car wash! All in all, the service was alright, but I don’t like the “extra sells” mentality. More
I truly enjoy taking my truck to Beck & Masten, I appreciate the recommendations that are always made about the truck. The Beck & Masten team is always top notch. appreciate the recommendations that are always made about the truck. The Beck & Masten team is always top notch. More
I was very pleased that you came and towed it in for me, and that you found the problem. Everyone was very nice and efficient. Great experience with the only problem I’ve had with the car. and that you found the problem. Everyone was very nice and efficient. Great experience with the only problem I’ve had with the car. More
Very clean organized facility and very competent people. Larger selection of vehicles than any other dealer I have been to since shortages started. Larger selection of vehicles than any other dealer I have been to since shortages started. More
Sorry, can't forget the Finance department. .. everyone there will never pressure you and will bend over backwards to take care of you...Kimberly, made both my deals easy and really worked hard .. everyone there will never pressure you and will bend over backwards to take care of you...Kimberly, made both my deals easy and really worked hard to get them done. Thanks also too Earl, Mohammed and the gang are great. Thanks to The Manager Shannon for working it through.. More
We have been doing business with Beck & Masten since 1995. Service is great the culture their is family first. My family and I continue to go back because they have been transparent, respectful and lo 1995. Service is great the culture their is family first. My family and I continue to go back because they have been transparent, respectful and look out for our family. They are genuinely caring people who only want the best for others. More
I got towed in late Friday night just before closing. I wasn’t expecting my truck to be fixed on Saturday because I didn’t have an appointment. Thank you Frany for taking care of me. I wasn’t expecting my truck to be fixed on Saturday because I didn’t have an appointment. Thank you Frany for taking care of me. More