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Beck & Masten Buick GMC South
Houston, TX
2,836 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,836 reviews
December 19, 2024
Bought a New Buick Envista for my daughter, Rafael was very professional made the buying process so easy. If your looking for a vehicle please ask for Rafael Benavides he’s a Great Salesman and will treat very professional made the buying process so easy. If your looking for a vehicle please ask for Rafael Benavides he’s a Great Salesman and will treat you very good. More
by Kmartinez
Employees Worked With
Rafael Benavides, Roy Wolf
December 17, 2024
The Service Dept. always treats me very well, but esp. takes care of my car in a timely manner. I really think my Service Advisor, William, really cared about getting always treats me very well, but esp. takes care of my car in a timely manner. I really think my Service Advisor, William, really cared about getting it right - and this is appreciated! More
by vjbTexas
Employees Worked With
William
December 14, 2024
Great dealership the has a variety of vehicles very nice trucks and the customer service is is also great didn’t have to to wait long I would recon and this dealership to all my friends and family and the s trucks and the customer service is is also great didn’t have to to wait long I would recon and this dealership to all my friends and family and the sales person was absolutely great thank you again Mike god bless you. More
by Olveradiana05
Employees Worked With
Mike
December 12, 2024
The best customer service I’ve had at a dealership. Everyone was so nice and helpful! Anthony and the other managers were so welcoming and Ena was nothing more than amazing ! She knows exactly what she Everyone was so nice and helpful! Anthony and the other managers were so welcoming and Ena was nothing more than amazing ! She knows exactly what she is doing! More
by kalynn gray
December 12, 2024
The dealership was pretty and welcoming. I loved their Christmas decor. Friendly staff and receptionist I loved their Christmas decor. Friendly staff and receptionist More
by Jennifer p
December 10, 2024
Great to work with. Got me the car I want and made sure I was satisfied before I left. He is also very helpful, always available when I need him. Haven't had a better ex Got me the car I want and made sure I was satisfied before I left. He is also very helpful, always available when I need him. Haven't had a better experience purchasing a vehicle. More
by adam3hicks5
Employees Worked With
Rafael Benavides, Willie Hill
December 10, 2024
The service advisor today was extremely rude I will not work with her again . I called and complained I’m waiting on a manager to call me back work with her again . I called and complained I’m waiting on a manager to call me back More
by ygarcia1201
Employees Worked With
Rosie Hernandez
December 06, 2024
Going to this dealership was amazing, really good customer service and the staff there was very helpful and kind customer service and the staff there was very helpful and kind More
by Joel Espitia
Employees Worked With
December 05, 2024
Keeping your customer informed has to be better and for y’all to park my car when im waiting in the waiting room for an extra 25 min after the service was done is ridiculous. The communication between the y’all to park my car when im waiting in the waiting room for an extra 25 min after the service was done is ridiculous. The communication between the front and the back room obviously is not there. Making an appt for 8 am but not getting out till 9:45 is crazy. What’s the point of making an appt. If I can’t get good service than I’ll look elsewhere. More
by Juicedalex
Employees Worked With
William
