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Beck & Masten Buick GMC South
Houston, TX
2,762 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,762 reviews
November 02, 2024
Took a very long time to determine a battery error and then replace it. Forgot to give the military discount. Car was not washed like the process says it would be. Had to call to check on vehicle because then replace it. Forgot to give the military discount. Car was not washed like the process says it would be. Had to call to check on vehicle because it was taking a long time and the update tracker stayed on same service for a long time. The guy was nice but busy every time I called and always ended up speaking to someone else. More
by missme65
Employees Worked With
Adalberto
October 30, 2024
I have been going with Ada for over 14 years. She always help us purchase our vehicles. I would not change dealership. Very good customer Service. I recommend her. We love you, Ada She always help us purchase our vehicles. I would not change dealership. Very good customer Service. I recommend her. We love you, Ada More
by Joseduenes3
October 30, 2024
Made my maintenence service due appointment very easily through Buick mobile app. Smooth process among my arrival at service dept. Danielle was very professional, answered any questions I had regarding my through Buick mobile app. Smooth process among my arrival at service dept. Danielle was very professional, answered any questions I had regarding my service. Such a sweetheart! Completion of service was very swift, and I left very satisfied wirh my overall service! More
by N. Ramirez
Employees Worked With
Danielle in Service Dept.
October 26, 2024
Sarah did a great job explaining the vehicle and the buying process. Sarah was extremely helpful on my initial inquiry on the phone and delivered exactly what she promised when I arrived at the dealers buying process. Sarah was extremely helpful on my initial inquiry on the phone and delivered exactly what she promised when I arrived at the dealership. The overall experience was excellent. I recommend the dealership and Sarah More
by Jcmchip
Employees Worked With
Sarah in sales
October 25, 2024
Rafael is a great sale person, this was my second truck purchase from him and made sale experience great purchase from him and made sale experience great More
by Chris.cosey
Employees Worked With
October 25, 2024
Roció Hernandez has always taken care of me in the service department. I will always go to Beck & Masten South! service department. I will always go to Beck & Masten South! More
by Juan Bernal
Employees Worked With
October 23, 2024
Great service, knowledgeable staff, had early appointment was in and out in 1.5 hours which is a little longer than usual for and oil change but I’ll be back in 5000 miles😎 was in and out in 1.5 hours which is a little longer than usual for and oil change but I’ll be back in 5000 miles😎 More
by Bpnovelli
Employees Worked With
William
