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Beck & Masten Buick GMC South

Houston, TX

4.5
2,765 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,765 reviews

April 11, 2024

Jason and Anthony were great! Treated me fair and never pressured me at all. Both were with me thru the entire buying process and helped with all my needs and concerns. I would More

by Tmpehle14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your new vehicle! We are thrilled that Jason and Anthony provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

April 10, 2024

Great selection of vehicles. Great employees. They make you feel right at home. Very professional! Ada took great care of me. She kept me up to date with everything and made sure More

by NickWhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Beck & Masten Buick GMC South responded

We're delighted to hear about your positive experience at our dealership! At Beck & Masten Buick GMC Gulf South, we take pride in our great selection of vehicles and our exceptional team. Ada and our finance team are dedicated to providing professional and personalized service to ensure a smooth transaction for every customer. Thank you for choosing us, and we look forward to serving you again in the future!

April 10, 2024

My advisor was William Lentini and he was professional! He ensured all my questions were answered and amazing customer service support! Overall he was great! I highly would recommend him and will definitel More

by haneenaghnim12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guglielmo (William) Lentini
Apr 12, 2024 -

Beck & Masten Buick GMC South responded

It's fantastic to hear that you had a great experience and that William provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 09, 2024

Great and fast service. Service advisor even had my truck washed. Very polite and courteous More

by g_cavazos63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Apr 11, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 07, 2024

Rafael Benavides give us all the time excellent service is a few cars I bought from him and always a pleasure work with his team More

by Edar N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Beck & Masten Buick GMC South responded

It's fantastic to hear that you had a great experience and that Rafael provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 06, 2024

This dealership and this sales guy excellent environment to shop great guy I went in looking for this car and he didn’t steer me other ways like other dealerships thank you Rafael More

by Kenny G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear you had a fantastic experience with Rafael! It's great to hear that he provided such excellent service and helped you find the car you were looking for without any pressure. Enjoy your new vehicle!

April 05, 2024

It’s greatly appreciated when I’m able to receive a loaner while my vehicle is in service.c More

by Jhnsauceda
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

On time appointment and care taken to get me a ride home and return to pick up my vehicle. More

by nasajackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Newlin
Apr 06, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

Service has been great lately compared to when Daniel and Scott were there. There was really no follow through with those 2 guys. More

by agentblackwelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle newlin
Apr 06, 2024 -

Beck & Masten Buick GMC South responded

We're glad to hear that you've noticed an improvement in our service lately. We take customer feedback seriously and are always working to enhance our service standards. We're here to ensure a positive experience for all our customers. Thank you for choosing us for your automotive needs!

April 02, 2024

Quick service and answered all my questions when I asked anything about my truck and their services More

by Macuellar28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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