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Beck & Masten Buick GMC South

Houston, TX

4.6
2,808 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,808 reviews

March 22, 2021

It was awesome working with ivan vega on purchasing my new 2021 gmc sierra. My experience was really good. Staff provided excellent service. Highly recommend ! More

by s.arturo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Vega
Mar 24, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 21, 2021

My family and I were treated with respect since the moment we got there and everybody did everything they could to get us a great deal. More

by RANDVILL.87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharlene and the sales manager
Mar 23, 2021 -

Beck & Masten Buick GMC South responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 21, 2021

A dealership with Great service and Great people. Very friendly and informative place to shop for a new or used vehicle. I am a Customer for Life! More

by BUTCHSCOGGINS2501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Beck, Shannon Eiler
Mar 23, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 21, 2021

SUPER ATENCION rocíe hernandez es la mejor en atencion!! Super en si conocimiento y es atenta con las personas!! Busca solución y ofrece lo mejor More

by elsonidero26
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 21, 2021

Excellent service! Will definitely recommend my family and friends! Everything was fast even offered me and my family delicious food ...Thank you Ivan Vega excellent job ! More

by GRANADOS.POLLO1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Vega
Mar 23, 2021 -

Beck & Masten Buick GMC South responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 21, 2021

Went in with a vehicle in mind and purchased exactly what we were looking for thanks to Issac and Edwin. Excellent customer service from start to finish! More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac in Finance, Edwin in Sales
Mar 23, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 20, 2021

Excellent service and awesome customer service Would recommend sales and service teams. Clean well kept state of the art facilities. Neck and Masten South wins every time More

by Ray. Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Escalon, Gina Saez
Mar 22, 2021 -

Beck & Masten Buick GMC South responded

Ray, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 20, 2021

Happy on the service on my recall. Unhappy with the dealership not washing my vehicle, as I asked for that day Of service. Thank you More

by 1SALAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Beck & Masten Buick GMC South responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 20, 2021

Yes! Gaby was great..She got me and out quickly! I appreciate the effort and great follow through! Csnt say enough about Gaby and her great work More

by jjohnson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Beck & Masten Buick GMC South responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 19, 2021

Of all the service reps I have dealt with, Elyza was the best. Friendly, polite, and went above and beyond to make sure I have transportation from and to GMC when I dropped my 2020 GMC Denali off for servic More

by DPHAN1619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elyza Sanchez
Mar 22, 2021 -

Beck & Masten Buick GMC South responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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