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Beck & Masten Buick GMC South

Houston, TX

4.6
2,868 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,868 reviews

March 01, 2025

Michael (Steven) could sell ketchup to a woman in a white dress. Awesome salesmen and great dealership. Only negative is that it took long but that was because my trade in was complicated but other than that More

by Mcmatherne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 04, 2025 -

Beck & Masten Buick GMC South responded

Hello Mcmatherne, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2025

Shane in service was great as always I've had a great experience with my purchase and continued service at Beck and Masten South More

by jknoxmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

BB in Service is great! He would keep me updated even though I received a text with a link to check status. The facility is clean with 2 waiting rooms. The techs and porters More

by Teresa Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BB
Mar 02, 2025 -

Beck & Masten Buick GMC South responded

Hi Teresa, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

Great service and sales are awesome person as Ada Pasasin help me from the start to the final step. Wonderful !!! More

by alex.vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with Ada! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

Jay, our sales representative was absolutely wonderful. Not only did he show great patience, caring attitude and kindness, but most importantly was his honesty and respectful demeanor. We will definitely r More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 03, 2025 -

Beck & Masten Buick GMC South responded

Hi Charlie, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

Shane was very professional with how he handled everything appreciate everything he done to get my vehicle running again. Thank you, More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Mar 03, 2025 -

Beck & Masten Buick GMC South responded

Hi Angel, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. If you have any further questions, please give us a call. We're always happy to help!

February 26, 2025

Customer service was exceptional. Service representative was knowledgeable and polite. I will request same representative again. More

by tim.kelly
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrea Belman
Feb 28, 2025 -

Beck & Masten Buick GMC South responded

Hello Tim, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

Ada Pasasin was excellent with her assistance in purchasing this vehicle. she was straightforward from the beginning and left no question unanswered. This is my second vehicle from beck south and More

by jzalud11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2025

Before I purchased the truck it was a newly “certified” vehicle. Not 2 days later after I took it off the lot there were multiple problems on the dash. Took them 2 weeks to fix and resolve the issues. Then More

by garrettsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kim Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anothony Alverez
Feb 28, 2025 -

Beck & Masten Buick GMC South responded

I appreciate you taking the time to inform me about your recent experience. I regret any inconvenience you may have encountered. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Anthony Morelli General Sales Manager amorelli@group1auto.com 281-746-1017

February 22, 2025

Muchísimas Gracias a Rafael Benavides por ayudarnos en la compra de nuestra 2023 GMC Terrain. More

by Josejerezfrias6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Beck & Masten Buick GMC South responded

Hola, gracias por tu amable reseña. ¡Nos complace transmitir tus comentarios al equipo de Beck & Masten Buick GMC South! No dudes en comunicarte con nosotros si necesitas algo. Que tengas un día maravilloso.