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Beck & Masten Buick GMC South

Houston, TX

4.5
2,762 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,762 reviews

November 20, 2024

Second truck we buy from Rafael Benavides and we always get Great Service. Thank you for all your help. More

by Cabello_jesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Beck & Masten Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with Rafael! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2024

Thank you Rafael Benavides for helping me on buying my 2024 Honda Civic. Great Service and will be coming back in the future. More

by diegoedelafuente01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Beck & Masten Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with Rafael! We look forward to your next visit! Take care!

November 18, 2024

Excellent customer service and good communication and experience and good service And a good explanation of the service More

by francisco Ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
Nov 21, 2024 -

Beck & Masten Buick GMC South responded

Hello Francisco, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

Second Truck I buy from Rafael Benavides, Great Service as always. Will send all my family and friends. More

by Roland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Beck & Masten Buick GMC South responded

Hi Roland, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Ada was exceptional. She helped me every step of the way. I have purchased two cars in the last month and Ada was a pleasure to work with for both purchases. More

by Keith Campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Beck & Masten Buick GMC South responded

Hello Keith, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 19, 2024 -

Keith Campbell responded

Great team to work with. Highly recommend doing business with Beck & Masten.

November 13, 2024

Great service department, I walked in without an appointment was still welcomed. My truck was well taken care of, oil change, tire rotation, they even took care of a recall. Jessica in the service d More

by beto.calzada14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Andrea
Nov 14, 2024 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

Rafael is a great salesman, he helped me find exactly the Truck i wanted. I'm very happy with my purchase and tge buying experience. More

by Htown79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Beck & Masten Buick GMC South responded

Thank You!

November 12, 2024

Thank you Rafael Benavides for the great service. Made a great car buying experience, will recommend to all my family and friends. More

by Htown79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2024

Very fair and honest sales person, would recommend him to anyone buying a GMC vehicle More

by dlparus02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Alphonse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2024

They did not honor their agreement on the recall and they were very rude people More

by jebrilkaren4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Beck & Masten Buick GMC South responded

I apologize for what you experienced while trying to have your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you to try and find resolve. Elvin Carrera Service Manager ecarrera@group1auto.com