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Beck & Masten Buick GMC South

Houston, TX

4.6
2,987 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,987 reviews

June 20, 2025

Not happy with experience, not informative, rushed all the signings, and delayed handing over vehicle. More

by ABI
Recommend Dealer
No
Employees Worked With
Adrian
June 20, 2025

Bardo was my salesman very professional helpful and made the buying process smooth and easy. More

by Sondy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bardo
Jun 21, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2025

From the moment I walked in, they were able to take care of everything I needed More

by janee.kendricks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Jun 20, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2025

Noe was a great guy really helped me out and guided me into what i wanted More

by Dylan Day
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NOE SAENZ
June 17, 2025

Alberto has made sure made my new Yukon needed the proper maintenance and very happy with the service. More

by camelle Barrios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Went to get my oil changed and I was treated very well they let me know I needed tires for my truck they were very professional and they honored my coupon too thank you Beck & Master More

by johnnyandrada319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldeberto
Jun 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 15, 2025

Cody was amazing during the whole car process and was extremely helpful and we love our Buick More

by manalmansoor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody dingman was amazing
Jun 17, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're happy you found Cody to be so supportive during your experience here at Beck & Masten Buick GMC South. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2025

Process was easy and smooth. I couldn't have been more happier with my experience. Great service from beginning to end. More

by Gina Lafayette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Odigbo Sales and Willie Hill
Jun 12, 2025 -

Beck & Masten Buick GMC South responded

Hi Gina, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2025

⭐️⭐️⭐️⭐️⭐️ Best Truck Buying Experience Ever – GMC Sierra Texas Edition I recently purchased a GMC Sierra Texas Edition from Beck and Masten Buick GMC South with Ada Pasasin, and I can confidently say it More

by srwfg1105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

June 09, 2025

They did not give me the parts they took out of truck. The valet guy that go my truck was rude. Felt like since my truck was older it did not matter. My starter was good when they replace the battery term More

by Pabjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gil
Jun 12, 2025 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit didn’t meet expectations. It’s always our goal to provide excellent service and a welcoming environment, and it’s clear we missed the mark during your visit. We’d appreciate the opportunity to learn more about what happened and how we can make things right. Please feel free to reach out to me directly at ecarrera@group1auto.com so we can better understand the situation and work toward a resolution. Your feedback is valuable, and we’re committed to doing better. Thank you again for bringing this to our attention. Elvin Carrera Service Manager