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Beck & Masten Buick GMC South

Houston, TX

4.6
2,965 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,965 reviews

May 28, 2025

This dealer had was very friendly. They were helpful finding us the perfect truck for our family More

by saucedadaniel86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2025

Service was great. Per invoice multi point inspection done but no breakdown of MPI noted. More

by prettyangel_374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 28, 2025 -

Beck & Masten Buick GMC South responded

Hi, I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Ben Richert General Manager nrichert@Group1Auto.com

May 25, 2025

They fixed my warranty work in a timely manner and provided a rental car. They kept me up to date on progress. More

by costanalyst111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her name was Rosie.
May 27, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2025

I like the fact that they are willing to do whatever it takes to make sure the customer is satisfied. More

by emiel_adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2025

Ena was helpful, informative, extremely responsive when was asked a question. She is the best sales person I have ever had when purchasing a vehicle. More

by adam.burris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco
May 28, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ena here at Beck & Masten Buick GMC South! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2025

Great survey from this dealership every time I enjoy the service in also communication skills are amazing More

by mamareese03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 26, 2025 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 24, 2025

I recently had the pleasure of working with Ada Pasasin at Beck & Masten, and I couldn’t be more satisfied with the experience. From the moment I arrived, she was attentive, knowledgeable, and genuinely fo More

by Jose R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Beck & Masten Buick GMC South responded

Hello Jose, we're happy you found Ada to be so supportive during your experience here at Beck & Masten Buick GMC South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2025

Ena was very helpful and knowledgeable. She made car buying a good experience for us! More

by Aide
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found Ena to be so supportive during your experience here at Beck & Masten Buick GMC South. Feel free to reach out to us if you need anything. Have a wonderful day.

May 24, 2025

Ena worked with us for weeks to get us the perfect truck. She was easy to work with and no pressure. Beck and Masten south is lucky to have Ena as an employee. Overall our third time back was definitely a More

by Phillip201147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 23, 2025

I’m beyond impressed with the team at Beck & Masten! I was searching for a very specific vehicle, and when I saw that Beck & Masten didn’t have it on their lot, I started working with a competitor. A More

by willismatthew88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike sparks, Earl Alphonse, Orlando Pasasin
May 24, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!