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Beck & Masten Buick GMC South
Houston, TX
3,063 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 3,063 reviews
September 12, 2025
Service and staff were great! Would definitely recommend to friends and family. Definitely coming back for future vehicle services. Would definitely recommend to friends and family. Definitely coming back for future vehicle services. More
by amg.concrete
Employees Worked With
Adalberto
September 12, 2025
Ada was absolutely fantastic to work with! She was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. She took the time to answer all of my questions, She was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. She took the time to answer all of my questions, was never pushy, and truly cared about making sure I got the right vehicle for my needs. Her excellent customer service and attention to detail really stood out. I highly recommend asking for Ada if you’re looking for a great experience at Beck & Masten Buick GMC South! More
by Karl
Employees Worked With
September 10, 2025
Beck & Masten is a Top Notch dealership for GMC. I scheduled an Advantage oil change and tire rotation but also had a short list of other issues that needed attention. My Customer Service Representa I scheduled an Advantage oil change and tire rotation but also had a short list of other issues that needed attention. My Customer Service Representative “Gill” was spot on, timely, courteous and EXTREMELY professional. Gill mentioned that it would be a little challenging to take care of all of my “punch list” items. However at the end of the day, Gill came through like a champ. He communicated with me throughout the day and kept me informed. Beck and Masten is lucky to have this SUPERSTAR! Thanks Gill. More
by Chas.tacheny
Employees Worked With
Gill
September 05, 2025
This location is absolutely the worst at sales and customer service. After you pay for a maintenance plan, they service attendants kept sneaking in an oil change charge after I explain over and over i customer service. After you pay for a maintenance plan, they service attendants kept sneaking in an oil change charge after I explain over and over it’s already covered under my plan. When I ask them to remove the change, it’s done reluctantly, with an attitude.. every single oil change! If I wanted hidden charges and attitude while getting my service, I would go to a mom am pop shop. The service technicians are never available and rarely return phone calls. I am trading my GMC AT4 in for a Chevy Silverado just so I don’t have to deal with crap vehicles and crappier service. Do yourself a favor and avoid this location and all personnel working there. More
by Joe
Employees Worked With
Other Employees :
Can you give less than a 1 star?
September 04, 2025
Ada Pasasin , was a blessing again. This is the third truck I've bought with her and she is the Best. Very knowledgeable and will get your questions answered and get you back on the roa This is the third truck I've bought with her and she is the Best. Very knowledgeable and will get your questions answered and get you back on the road. Look fwd to working with Service dept also. Financing was great with Mr. Mohammed. Thanks to a great experience with a fantastic Crew. Shop Mechanics also very helpful. More
by TCFONTHEISLAND
September 03, 2025
Please don’t make reservations so close to each other. I was there 3 hours for my oil change and tire rotation. I got there on time for 9:30 appointment. Left at 12:30. I live near Baytown so I have t I was there 3 hours for my oil change and tire rotation. I got there on time for 9:30 appointment. Left at 12:30. I live near Baytown so I have to wait for my car service to be completed. More
by Nick Botch
Employees Worked With
September 03, 2025
I had a great experience at Beck & Masten GMC South! Ada was amazing—professional, friendly, and really made the process easy. She went above and beyond to help me find the perfect vehicle. Highly recom Ada was amazing—professional, friendly, and really made the process easy. She went above and beyond to help me find the perfect vehicle. Highly recommend asking for Ada! More
by Matt Fuentes
Employees Worked With
September 01, 2025
Awesome staff! ! Everyone worked with us… Made a great deal for us. We will be back! ! Everyone worked with us… Made a great deal for us. We will be back! More
by sweet7_porter
September 01, 2025
Mr. Benavides made this the easiest car buying experience I’ve ever had. I would certainly buy another vehicle from him. I’ve ever had. I would certainly buy another vehicle from him. More
by Bryan
