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Beck & Masten Buick GMC North
Houston, TX
936 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 936 reviews
November 26, 2024
Had to waot a few moments but Ashley jumped right in and went to work! Lyft service was great. Ashley was really sweet. Fellows outside were Johnny on the Spot to receive you and direct you to the service went to work! Lyft service was great. Ashley was really sweet. Fellows outside were Johnny on the Spot to receive you and direct you to the service agent. More
by motherofcian
Employees Worked With
Ashley
November 26, 2024
The best service center for your GMC I could ever recommend. Truthful, honest and reliable! recommend. Truthful, honest and reliable! More
by Gmayo
November 23, 2024
Perfection of Service. Cheerful, engaging, what every customer wants to relate to. Valuable employees. Need to see more women in service. She is dedicated and thorough. Cheerful, engaging, what every customer wants to relate to. Valuable employees. Need to see more women in service. She is dedicated and thorough. More
by dmtuat
November 23, 2024
Great service as soon as I Walk in to the Service Department. My Advisor: Christina Guajardo help me and answer all my questions. Department. My Advisor: Christina Guajardo help me and answer all my questions. More
by Perla. Maldonado
November 22, 2024
Mike Sharaf did an excellent job and we really want to personally thank him. Job well done. personally thank him. Job well done. More
by pschill
November 22, 2024
Worked with me to get what I wanted in a timely manner, I appreciate the nice attitude appreciate the nice attitude More
by anthony43tx
November 22, 2024
We will always have a special place in our hearts for Beck and Masten and it’s employees, however, this was not the best experience. We went to the dealership due to an engine light code for the thermost Beck and Masten and it’s employees, however, this was not the best experience. We went to the dealership due to an engine light code for the thermostat. The diagnostic test came back with the thermostat ( which we were aware of) and they also included the radiator. We came to find out that the radiator had no problems at all. That was very disheartening. The other part that seemed very distasteful was when we asked to see images/videos of the problem, they sent random pictures of the tires and part of the engine. None of the pictures provided included the thermostat or the radiator (which was claimed to be damaged). Luckily, we did get a second opinion so that we would not have to spend nearly $4,000 on an item to be fixed that did not need to be fixed. More
by Darius.mayes93
