Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Beck & Masten Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.1
674 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
Contact Dealership
View Awards

11300 Farm to Market 1960 Rd W

Houston, TX

77065

Directions

By Type

Showing 674 reviews

June 05, 2024

Angel was great to work with. Management team remembered our names and made us feel comfortable. More

by P_n_i_d_f
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not work with any of these people.
Report | Print
Helpful
June 05, 2024

The seller was honest and respectful, he help us to find the right vehicle, we're very happy with our purchase More

by vianeygaonaortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javonte Right
Report | Print
Helpful
June 05, 2024

The service time was slower than expected and repairs were also more costly than the estimate provided. More

by modular.clawed.0e
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Report | Print
Helpful
June 04, 2024

Incredible service and great personnel . Mustafa Maani was very helpful as well as Mr Guerra More

by eloy.montantes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Maani and Efren Guerra
Report | Print
Helpful
June 04, 2024

Easy negotiation. Great sales person. Real pleasant experience second vehicle bought here and have had a great experience More

by Sav2276
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul
Report | Print
Helpful
June 04, 2024

The salesman and sales manager were helpful, willingness to negotiate, had good communication skills, knowledgeable about product, fair and friendly. More

by Steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ivanoic
Report | Print
Helpful
June 02, 2024

Keander was nice but with an appointment 9 am not getting done till 1 pm is ridiculous this is every time for just a oil change More

by stubbycs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keander
Report | Print
Jun 04, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 05, 2024 -

Beck & Masten Buick GMC North responded

Thank you for sharing your feedback regarding your recent appointment experience. I apologize for the extended wait time you encountered, especially for a routine oil change appointment scheduled for 9 am. Your case serves as an important learning opportunity for us to address and improve our scheduling efficiency. Could you please contact me so we can discuss this matter further? Manny Escalon After Sales Director mescalon@group1auto.com

Helpful
June 01, 2024

Good to work with. The sales person was knowledgeable and help me out with a good deal. More

by geraldroxane11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Johnson
Report | Print
Jun 02, 2024 -

Beck & Masten Buick GMC North responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 31, 2024

Itaty provided top notched service to me where my service expectations were met timely and with quality. I am pleased with the overall service received. More

by Higherdemand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Itaty
Report | Print
Jun 02, 2024 -

Beck & Masten Buick GMC North responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
May 31, 2024

Robert and Joe made our purchase process easy and got us a really good deal. I definitely will recommend this dealership. More

by samuelgarciagarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wolf and Joe Nabbs
Report | Print
Jun 02, 2024 -

Beck & Masten Buick GMC North responded

Hi, we're happy to hear you had such a positive experience with Robert and Joe! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Helpful
1
2
...
68