Great customer service on my oil change visit they didnt
took long and they also has a great deal
took long and they also has a great deal
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by Bigyepiz
Service Price Transparency
The service that I received was very good.
The advisor kept me informed. Waiting area was nice.
The advisor kept me informed. Waiting area was nice.
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by alwillis
Service Price Transparency
They worked really hard to get the job done and to get me
back on the road happy.
back on the road happy.
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by hueykjohnson
Service Price Transparency
Apr 28, 2026 -
Group 1 Buick GMC North responded
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Very nice and pleasant services.
Quick turn around service on my vehicle . Customer service is excellent. Especially in service department including service manager. Very recommende
Quick turn around service on my vehicle . Customer service is excellent. Especially in service department including service manager. Very recommended service here if anyone needs service even small as oil change
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by Tnmachineworks
Service Price Transparency
Other Employees Tagged:
Karla service specialist
Apr 27, 2026 -
Group 1 Buick GMC North responded
Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Great job,,, I am totally satisfied my service advisor
was Adrain,!
I would recommend this service center,
was Adrain,!
I would recommend this service center,
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by jarvis375
Service Price Transparency
Other Employees Tagged:
Adrain
Apr 24, 2026 -
Group 1 Buick GMC North responded
Hi, thanks for your praise and kind comments about Adrain. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Terrible experience.
Ever since John Beck sold this dealership to Group 1 Automotive, the service has gone downhill.
Long wait times for even a simple oil change, and
Ever since John Beck sold this dealership to Group 1 Automotive, the service has gone downhill.
Long wait times for even a simple oil change, and there’s always an attempt to tack on additional services. I routinely take their recommendations to Reliable Auto Repair on Perry Rd for a second opinion, and 99% of the time, those extra services aren’t necessary.
Unfortunately, I’m locked into a prepaid service agreement for now, but once that ends, I will be moving all future service to Reliable Auto Repair.
I’ve had consistently poor experiences here—including when my truck was stolen and they coordinated repairs through a third-party provider. Even that process was frustrating.
For comparison, we service our Honda at John Eagle, and it’s a completely different experience—quick, efficient, and no unnecessary upselling.
Would NOT recommend.
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by Jholder912003
Service Price Transparency
Apr 23, 2026 -
Group 1 Buick GMC North responded
Good morning, Joel Holder, Thank you for taking the time to leave a review. I am sorry to you here are still dissatisfied after our findings and discussion on Friday. We are always working on updating and improving our processes to try to get vehicles through as quickly as possible. After looking into the history, it looks like the recommendations made were based on time and mileage intervals. It is our duty to present to you these items so your vehicles maintenance is up to date with the manufacturers recommended maintenance schedule. David Marti Jr Service Manager Tel 281.897.6641
Fast response to my questions friendly service .
First GMC i like how they keep me updated on status of my vehicle
First GMC i like how they keep me updated on status of my vehicle
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by Kennylinks44
Service Price Transparency
Apr 14, 2026 -
Group 1 Buick GMC North responded
Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.
Best wishes,
Group 1 Buick GMC North
Being client for over 10 years and every time I need
service they take care of me with or with out appointment 10 of 10 always.
service they take care of me with or with out appointment 10 of 10 always.
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by salvaje0483
Service Price Transparency
Apr 03, 2026 -
Group 1 Buick GMC North responded
Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
The salesman was very nice and knowledgeable I enjoyed
the experience. Thank you all very much
the experience. Thank you all very much
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by curtisgary53
Other Employees Tagged:
Lee Hobson
Mar 30, 2026 -
Group 1 Buick GMC North responded
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
My car was in the shop to long never going to buy here
again w
again w
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by Margerymoonie 1968
Service Price Transparency
Mar 28, 2026 -
Group 1 Buick GMC North responded
Hello, I would like to dive deeper into your issue and why the repair took so long but I would need more info.
If you could, at your convenience, reach out to me to further discuss your experience.
Thanks,
Eric Clifton
Service Director
281-897-6647
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