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Beck & Masten Buick GMC North

Houston, TX

4.2
931 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 931 reviews

December 17, 2024

Just bought a truck, Mr. Lovish K was the salesman and he did a great job thru out the whole purchase process. More

by bhaveshpatel1354
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lovish K
Dec 20, 2024 -

Beck & Masten Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2024

Jarvis was absolutely AMAZING to work with. Everything I said I wanted in my vehicle, he made sure I had and more. More

by Feliciay
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jarvis Payton
Dec 20, 2024 -

Beck & Masten Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. Feel free to reach out to us if you need anything. Have a wonderful day.

December 17, 2024

They will not let you down, or put you in a car that will, great business, will be doing my next purchase there very soon.👍 More

by cesagarcia.arn87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darin wyborny
Dec 20, 2024 -

Beck & Masten Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2024

Service depth changes are apparent since my last visit. More streamlined customer interfacing leveraging technology. I like the changes. More

by garys9505
Recommend Dealer
Yes
Employees Worked With
Steven Stacy
Dec 20, 2024 -

Beck & Masten Buick GMC North responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 15, 2024

Above and beyond service writer, need TVs fixed second time in service no TVs working. More

by johnklander827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Beck & Masten Buick GMC North responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2024

Poor prep in truck recover cap missing on windshield washer fluid could have been cleaned better very slow 50min for loaner car More

by sfloyed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Never met
Dec 20, 2024 -

Beck & Masten Buick GMC North responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Andrew Martinez General Sales Manager andrewmartinez2@group1auto.com

December 14, 2024

Loved the service. Friendly, helpful, kind.. two thumbs up from beginning to end. They handled my car trouble without stressing me out. Answered my questions and made.m More

by lulamaeferg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2024

Cameron, the service representative was awesome. It was the conversation in the customer waiting room that concerns me. Also, the TV was set to a GMC Channel full of ads. It didn’t feel “at home” More

by GMC OWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron
Dec 20, 2024 -

Beck & Masten Buick GMC North responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Andrew Martinez General Sales Manager andrewmartinez2@group1auto.com

December 13, 2024

we were able to find a vehicle that we liked right away and got a fair price with great customer service. More

by JASONGILBREATH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Beck & Masten Buick GMC North responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2024

Had an oil change appointment and was promptly greeted by a serice rep. Work was completed quickly and thoroughly and I was able to follow the progress on my phone. Good experience! More

by larryh243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Beck & Masten Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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