Back

Beck & Masten Buick GMC North

Houston, TX

4.2
1,075 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
Contact Dealership

11300 Farm to Market 1960 Rd W

Houston, TX

77065

Directions

By Type

Showing 1,075 reviews

April 05, 2025

Great service on time as I requested need to have brake job during next visit More

by mbtcgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Beck & Masten Buick GMC North responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2025

In what world should it take 4+ hours for an oil change? Absolutely ridiculous service. Never again. More

by Boiler1869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Beck & Masten Buick GMC North responded

Good morning, I apologize for any delays we may have been experiencing during your recent service visit. On a customer waiting situation 4+ hours is not typical. If you could please give me a call at your convenience to discuss. David Marti Jr| Beck and Masten Buick GMC North Service/ Shop Manager Tel 281.897.6641

April 03, 2025

24hr minimum for diagnostic should be communicated on the website. 45+ minute intake time when we had an appt booked and needed to get to work was crazy. Website did not update accurately as work was progres More

by silly_gemini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with Victoria
Apr 07, 2025 -

Beck & Masten Buick GMC North responded

Good morning David, My apologies for the miscommunication about the process and turnaround times. This is something that should have been done prior to your appointment and clearly dropped the ball. We appreciate the feedback, and I will work diligently to emphasize the importance of this and apply it to your future experience. Thank you. David Marti Jr Service/ Shop Manager 281.897.6641 dmarti@group1auto.com

April 03, 2025

Gracias por el buen servicio buena atencion gracias todo quedo en perfectas condiciones gracias por More

by Cubiase682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Beck & Masten Buick GMC North responded

Hola, ¡nos alegra mucho haberle brindado una experiencia tan positiva! No dude en contactarnos si necesita algo. Que tenga un buen día.

April 03, 2025

This service advisor made it special. She gave me lots of information during the service process She made the experience easy More

by runnels6955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sussi
Apr 07, 2025 -

Beck & Masten Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. We do hope we can be of assistance in the future. Take care!

April 02, 2025

Our seller was very helpful, He showed us several trucks, until we were happy. We are very happy with the deal and treatment we got! More

by quirinomartinez1981qu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Beck & Masten Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 02, 2025

Exceptional service! A huge thank you to Mr. Edgar & Mr. Rick Wohl! I cannot thank them enough for all their help and their patience. I came in thinking it would be impos More

by Adriana Matute
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Padilla, Richard Wohl
Apr 06, 2025 -

Beck & Masten Buick GMC North responded

Hello Adriana, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

The service was good. I been waiting for a while for a truck like this and I’m really happy I now have it. The service people were really polite and organized. More

by somalayouk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

I had a great experience working with Terrenance. From our initial text exchange to negotiating the deal, he was always professional, personable, and easy to talk to. We tested a few trucks, and when More

by erickaspencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance
Apr 06, 2025 -

Beck & Masten Buick GMC North responded

Hello, we're happy you found our staff Terrenance to be so supportive during your experience here at Beck & Masten Buick GMC North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

Service was great and went very smooth! Would recommend again to anyone shopping for a Buick! Daniel was a great salesman! More

by Janikplus5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
4
...