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Beck & Masten Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.2
1,006 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,006 reviews

February 12, 2025

The best service I had there in a long time i’ve got a good deal on oil change waiting on Maryanne to call me back More

by markmiertschin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marianne
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February 12, 2025

Except for the typical "let's make this process last all day" I was pleased how it all went. More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Johnson, Ruben Ortega
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Feb 17, 2025 -

Beck & Masten Buick GMC North responded

Hello Rick, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 469-5222.

February 11, 2025

Thank you for repairing my car and finding the warranty had not expired, so grateful. More

by jan.brice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryanne Riches
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Feb 17, 2025 -

Beck & Masten Buick GMC North responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2025

Our sales representatives Michelle Shepard was very quick getting our deal together, she was a pleasure to work with. More

by cmc66d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Shepard
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Feb 17, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2025

Such a straightforward process on purchase price and trade-in. After haggling with two other dealers, I found these guys in Houston and was willing to drive three hours to buy vehicle. It was worth it. More

by Jpres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Payton
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Feb 17, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2025

Dealership was very nice and conceded of my search and time. Salesman was knowledgeable, kind, and attentive. He made our search and dealing easy. Love our GMC ACADIA! More

by franke.judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jov. White
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Feb 17, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Feb 17, 2025 -

franke.judy responded

We ordered a mat and picked up from parts department. Everyone was so nice. They even carried the mat to our SUV.

February 11, 2025

Our sales guy (Jonathan Garcia) was the most thoughtful and kind individual I’ve encountered. It clearly came from a genuine place and not just because he wanted to sell me a vehicle (trust me, two weekend More

by li0nheart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia
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Feb 17, 2025 -

Beck & Masten Buick GMC North responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

February 10, 2025

Not a great experience! No follow up from service advisor. I constantly had to call to see what progress was being made. They had my vehicle for a month before getting it More

by jacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
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Feb 13, 2025 -

Beck & Masten Buick GMC North responded

Thank you for your feedback. We are always working to provide excellent customer service. Please reach out to me at kwood@group1auto.com I would like to have the opportunity to turn this review around as well as your experience. We appreciate your business. Khara Wood Service Manager

February 08, 2025

The dealership was straight forward and friendly. Lee did an excellent job. I was very pleased. More

by Kmnse5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee
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Feb 10, 2025 -

Beck & Masten Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. If you have any further questions, please give us a call. We're always happy to help!

February 08, 2025

Best place to purchase vehicle. Best place to have that vehicle serviced when needed. Service is not needed it very often! More

by Fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Feb 10, 2025 -

Beck & Masten Buick GMC North responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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