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Beck & Masten Buick GMC North

Houston, TX

4.1
865 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 865 reviews

April 06, 2024

Great communication and quick service. Karla was fantastic and easy and a pleasure to work with More

by Mhinman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla, Georgia Aplon, Georgia Aplon
Apr 09, 2024 -

Beck & Masten Buick GMC North responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

Customer service gets worse everytime I come for service. For my oil changes, they left trash in my car. Next time I asked for a reminder sticker and they threw it on there with a random number. If I would h More

by Meliann66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avila, Young man also.
Apr 09, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 05, 2024

Keandre was very helpful with my service appointment. The facility is always clean and the folks that work there are always very nice! Kuddos to the leadership team More

by LDozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keandre
Apr 10, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Keandre provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

Went for an oil change and other services and Syquioa went above and beyond to help me More

by Bdryinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquioa
Apr 06, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Syquioa went above and beyond! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

AK was extremely helpful and willing to listen to how we would be able to make a deal on a vehicle More

by bbmorgan91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AK, Georgia Aplon, Georgia Aplon
Apr 06, 2024 -

Beck & Masten Buick GMC North responded

It's great to hear that AK was so helpful and willing to listen to your needs and preferences to make a deal on a vehicle. Providing personalized assistance is key to a positive buying experience. Enjoy your new vehicle!

April 03, 2024

Great dealership to buy your new truck they will work with you to get your business More

by Rlkeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
Apr 05, 2024 -

Beck & Masten Buick GMC North responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

My advisor’s name was not on ticket, so he got no updates. On day 3 I finally called and was told car was ready. Car came out very dirty, took it back to wash by my request. Left and saw dash stic More

by MML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Georgia Aplon, Georgia Aplon
Apr 05, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Beck & Masten Buick GMC North responded

Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mike Hoeller After Sales Director mhoeller@Group1Auto.com

April 02, 2024

I have several purchases at this dealership and overall satisfied. Will definitely recommend to family and friends. More

by amayag79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ivanic , Georgia Aplon, Georgia Aplon
Apr 04, 2024 -

Beck & Masten Buick GMC North responded

That's wonderful to hear that you've had several satisfying purchases at our dealership! We truly appreciate your loyalty and your recommendation to family and friends. We're here to ensure your continued satisfaction with our services.

April 02, 2024

Super clean, pet frendly, bathrooms are nice and clean, frendly staff that use a no pressure sales tactics. More

by Kulrich2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Barrera
Apr 05, 2024 -

Beck & Masten Buick GMC North responded

It's great to hear that you had a positive experience! We're glad that you found the facilities clean and pet-friendly, with friendly staff and a no-pressure sales approach. Thank you for choosing us!

April 01, 2024

Josh helped create a seamless truck buying experience for me while helping tailor everything to meet my needs, and work with my requests. The whole process in and out the door took less than 4 hours, and not More

by MadiZwernemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh smith , Georgia Aplon, Georgia Aplon
Apr 05, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your kind words for our staff, we appreciate it!

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