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Beck & Masten Buick GMC North

Houston, TX

4.2
1,076 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,076 reviews

December 06, 2024

The transaction was smooth with zero delay all while I was able to get the best deal for myself. More

by Hunterjwells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordyn Smith
Dec 08, 2024 -

Beck & Masten Buick GMC North responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2024

My service rep, Oscar Camargo, was both gracious and thorough. He was professionally courteous to me even after dealing with a not-so-polite previous customer. And when my vehicle was returned from t More

by ALBaker711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Camargo
Dec 13, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your 5-star review!

December 05, 2024

Service Rep was very helpful and communicated well, service was expedited quickly. Over all good job More

by Ericksonww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Dec 05, 2024 -

Beck & Masten Buick GMC North responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 03, 2024

Felt very welcomed from the time we walked in the front door. No pressure presentation and driving of several trucks. Salesman was very knowledgeable of all the features. We picked the vehicle of our dream More

by bryan4dgr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darin Wyborny
Dec 20, 2024 -

Beck & Masten Buick GMC North responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

The sale force up front was good but in the back office you will get the short end of the stick More

by John.davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Beck & Masten Buick GMC North responded

Hi John, thank you for taking the time to leave a review for us at Beck & Masten Buick GMC North. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

Muy buen servicio y amabilidad con los clientes acogedores con cada uno de sus clientes More

by carmavi86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Beck & Masten Buick GMC North responded

Hola, gracias, ¡apreciamos tus comentarios! ¡Esperamos tu próxima visita! ¡Cuídate!

December 03, 2024

Hector Rincon was professional and informative through the whole trade-in and purchasing process. Highly Recommended More

by Tonynguyen210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Beck & Masten Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

Not happy at all this time. Today I found out they ruined my wheel lugs last performing rotate the tires to my Malibu. They couldn't rotated this time... I haven' More

by contrerasfidel33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sunny Felix
Dec 03, 2024 -

Beck & Masten Buick GMC North responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eric Clifton Service Manager eclifton@group1auto.com

November 29, 2024

I'm not good on writing and essay on things. I just know that they did a great job on my vehicle. More

by mh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Stacy
Dec 01, 2024 -

Beck & Masten Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2024

Oscar the service advisor was able to get my car in for diagnostics on time. The technician found the source of my oil leak and was able to make repairs promptly. I was on my way in a timely manner. More

by dansmitty49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Dec 01, 2024 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Oscar here at Beck & Masten Buick GMC North! We are always more than happy to assist you if anything else comes up. Take care!

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