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Beck & Masten Buick GMC North

Houston, TX

4.2
1,006 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,006 reviews

February 23, 2025

I’ve taken my truck back to this dealership 3 times. And tomorrow morning will be the number 4. Shocking how they did something during a recall now the engine light comes on after 24 hours. I’ve ne More

by Guts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I tried calling the manager. No answer
Feb 28, 2025 -

Beck & Masten Buick GMC North responded

Thank you for taking the time to leave us feedback regarding your experience. We strive to provide excellent customer service every time. I would like the opportunity to review your work order but there is very little information provided in this review. Would you email me at kwood@group1auto.com or call me at 281-897-6446 Khara Wood Service Manager

February 22, 2025

The process of buying a new vehicle was easy and dealership did not pressure me during the process. More

by Jackl.peoples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Jackl.peoples responded

Had a good experience buying my new GMC pickup.

February 22, 2025

The staff was very attentive and professional. Took care of us right away when we got there More

by nmounier
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beck
Feb 24, 2025 -

Beck & Masten Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. Feel free to reach out to us if you need anything. Have a wonderful day.

February 22, 2025

The service it’s so good and the techs send good reports about the vehicle More

by sergiosaldana7977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2025

Excellent service they help me in everything and they answer all my questions thank hector More

by Cabreraluz4592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
Feb 23, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 21, 2025

My salesperson was top notch, went above and beyond what he needed to do to get the best deal done for me. More

by Gregshivok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOHN IVANIC
Feb 21, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

I’ve been going to the dealer for a couple of years. Today was the best experience I’ve had with them yet. I was greeted immediately after pulling in. My service advisor was with me within a minute of More

by rarincon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Uriarte
Feb 19, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

I have had service difficulties at Beck & Masten in the past, but this time Juan M. Did a fantastic job in every way. He was the best service rep that I have ever had. More

by Jamizehou123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan M. - excellent rating
Feb 21, 2025 -

Beck & Masten Buick GMC North responded

Thank you for your kind review, we are happy to pass along your comments to Juan here at Beck & Masten Buick GMC North! We hope to see you soon!

February 17, 2025

David C. and Richard W. we're AWESOME! Thanks for working as a team and getting me my ride. More

by likasmith2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Beck & Masten Buick GMC North responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2025

The time to get it even diagnosed was to long. My car was there over a week More

by Kbox58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Itaty
Feb 19, 2025 -

Beck & Masten Buick GMC North responded

Hello, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 469-5222.