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Beck & Masten Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.2
917 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 917 reviews

December 24, 2024

My two go dealership when it comes to GMC. Mike is always there to take care of, and get great deals. More

by angela.diosdado88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sharaf
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Dec 25, 2024 -

Beck & Masten Buick GMC North responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2024

I got my vehicle December 3rd, on December 14th it completely stopped working. Between issues with OnStar and the dealership I had to pay for a tow service, a car rental and to this day I have not rec More

by Iraissanche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
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Dec 27, 2024 -

Beck & Masten Buick GMC North responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Andrew Martinez General Sales Manager andrewmartinez2@group1auto.com

December 23, 2024

This dealership constantly giving the run around. 4 hours for tire sensor replacement. They suck More

by rwoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Dec 27, 2024 -

Beck & Masten Buick GMC North responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Andrew Martinez General Sales Manager andrewmartinez2@group1auto.com

December 23, 2024

This was our 3rd purchase here at Beck & Masten and each one was an awesome experience. But by far this was the best! It just keeps getting better…Special thanks to Mike & Dai and the entire Beck & Masten f More

by P.Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sharaf & Dai Millan
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Dec 25, 2024 -

Beck & Masten Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

Great to do business . Attentive to my needs in a new GMC model. Had all the safety feturesI was looking for , Good people all round More

by Fstarck48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2024 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2024

I came in for service and Adrian and Khara took great care of me I couldn’t ask for anything better. 10/10 will return to this dealership! More

by Mrmatthewglaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Dec 25, 2024 -

Beck & Masten Buick GMC North responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2024

I was greeted with friendliness Oscar took my vehicle issues and communicated with me. When I arrived to pick it up Chris greeted me while he got paperwork from Oscar. So far all is great with the repair More

by hart.betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar and Chris
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Dec 24, 2024 -

Beck & Masten Buick GMC North responded

Hi, we're happy you found Oscar and Chris to be so supportive during your experience here at Beck & Masten Buick GMC North. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2024

Waited for about 3 hours but that was to be expected since it's a Saturday. Cameron was very professional and even went above and beyond to get me my charger from my car. More

by sylviam0527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Dec 24, 2024 -

Beck & Masten Buick GMC North responded

Hi, we're happy you found Cameron to be so supportive during your experience here at Beck & Masten Buick GMC North. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2024

This is by far the best dealership I’ve ever been to. Their selection of cars is incomparable to other dealerships and the people here are so wonderful. I will always recommend this place More

by Sofia Schmidt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Rincon
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Dec 24, 2024 -

Beck & Masten Buick GMC North responded

Hi Sofia, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 20, 2024

Edgar, my sales professional was great. Very knowledgeable, helpful, and understanding. Definitely recommend him if you’re looking to buy a new vehicle. Dealership is top notch, this is my More

by garciags69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar
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Dec 22, 2024 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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