Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Beck & Masten Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.2
1,076 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
Contact Dealership
View Awards

11300 Farm to Market 1960 Rd W

Houston, TX

77065

Directions

By Type

Showing 1,076 reviews

January 04, 2025

Best experience buying a vehicle. Would absolutely recommend this dealership and especially working with Terrence and Robert. More

by Tanner Chavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Johnson & Robert Wolf
Report | Print
Jan 06, 2025 -

Beck & Masten Buick GMC North responded

Hello Tanner, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 04, 2025

The service department is not good. Do not take your car here to be serviced. Find another certified GMC service department. I just picked up my vehicle from the service department toda More

by aesg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Beck & Masten Buick GMC North responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach ou t to me if you need anything in the meantime. Khara Wood Service Manager kwood@Group1Auto.com

January 04, 2025

It would’ve been nice to have my car returned at least with the exterior washed like when I turned it in. More

by Amberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
Report | Print
Jan 05, 2025 -

Beck & Masten Buick GMC North responded

Hello Amberly, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 469-5222 when you have a chance. Thank you, and we look forward to hearing from you.

January 03, 2025

It’s a quick and easy and they treated us like royalty! Sales was amazing. More

by dswartz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Beck & Masten Buick GMC North responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

My husband and I had a good experience working with the team at Beck and Masten. More

by amandar
Recommend Dealer
Yes
Employees Worked With
Jorydn Smith
Report | Print
Jan 05, 2025 -

Beck & Masten Buick GMC North responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

Service and speed of service was great fast and efficient and took take to let me know everything as it was happening More

by rschroeder257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Neil , Christopher
Report | Print
Jan 05, 2025 -

Beck & Masten Buick GMC North responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2025

Service department was excellent. I will only bring my vehicle here to get service done More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Carrascoso
Report | Print
Jan 04, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for taking the time to leave a review for us at Beck & Masten Buick GMC North. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

Great dealership Cameron Hayes helped us with our oil change and everything went perfectly fine. More

by Thelma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron hayes
Report | Print
Jan 02, 2025 -

Beck & Masten Buick GMC North responded

Hello Thelma, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

I’ve had the best service at Beck & Masten since they changed ownership. I really like the new advisors, especially stephen Stacy, who has been awesome. I never have to call to check on my vehicle becaus More

by MVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Stacey
Report | Print
Jan 02, 2025 -

Beck & Masten Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

We took our truck to get serviced here and our service advisor was knowledgeable, courteous and helpful. I would be coming back for any of my future vehicle services. More

by campos903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 02, 2025 -

Beck & Masten Buick GMC North responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

1
...
15
16
17
...
108