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Beck & Masten Buick GMC North

Houston, TX

4.2
1,076 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,076 reviews

January 10, 2025

Had car serviced recently a few issues but David the manager took care of things and Justin the service tech took care of us too. More

by nancynewport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to David and Justin here at Beck & Masten Buick GMC North! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

Great service. We will continue to be customers for years to come. We are very happy with our buying experience. More

by Bkircher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jan 11, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

They do good work. I always take it for my oil changes. Good customer service More

by Dillonstamps
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Jan 10, 2025 -

Beck & Masten Buick GMC North responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

I was promised one thing before the sale but at the end I was told that it was not included, contacted the salesperson, his supervisor and general manager and still have not given a resolution. More

by baldem061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David C.
Jan 09, 2025 -

Beck & Masten Buick GMC North responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Andrew Martinez General Sales Manager andrewmartinez2@group1auto.com

January 08, 2025

Very polite and helpful. They answered all my questions and included an additional wiper for my window. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name.
Jan 09, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Beck & Masten Buick GMC North

January 08, 2025

I always receive excellent service at this dealership. The staff is extremely knowledgeable and friendly. More

by dtbarron.barron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Uriarte
Jan 09, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Beck & Masten Buick GMC North!

January 08, 2025

Beck and Masten did a good job as usual in the service dept. Justin was professional and a pleasure to deal with. More

by dchamberlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 10, 2025 -

Beck & Masten Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. We are always more than happy to assist you if anything else comes up. Take care!

January 06, 2025

Good experience would recommend to anyone. Great service and and and and and and and More

by boomlift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2025

I came to Beck and Masten to compare their inventory on Hummer EV trucks to another dealer. Jonathan, the sales associate was way more knowledgeable about the vehicle than the team at the other dealer. He More

by kbarkoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey
Jan 06, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2025

They got out car in right away. They figured out the problem within an hour and began work. Only had the car for a few days. Kept in constant contact with me with either texts or ca More

by marcyrlynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes was fantastic!!! Didn’t deal with Victoria.
Jan 06, 2025 -

Beck & Masten Buick GMC North responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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