Beck & Masten Buick GMC North

Always courteous and effective. Fast service and easy to deal with. Good customer service. Very approachable. Fast service and easy to deal with. Good customer service. Very approachable. More

They went out of their way to help out with a title issue that came up at the last min on my trade in. Very accommodating that came up at the last min on my trade in. Very accommodating More

Joe Nabb was awesome. He went above & beyond to help me with my truck. Can't thank him enough. He went above & beyond to help me with my truck. Can't thank him enough. More

Worst experience ever. Service tech was smug and acted as if she didn’t want to be there. 4 hour oil change. They lost my tire lock, had to turn around to get a new one +4 Service tech was smug and acted as if she didn’t want to be there. 4 hour oil change. They lost my tire lock, had to turn around to get a new one +40 more minutes. Poor customer service but the saving grace was the department manager who saw to it I got what needed. I’ve been in customer service for 35 years and take pride in satisfying customers and ensuring the receive a great experience. The woman who doesn’t want to be there is the face of your back end and she failed miserably. One reason to steer clear of buying there again will be the service after the sale. Previously staff is hit or miss on Saturday’s but at least act like you care. Send those that do not want to be there to do the job they were hired to do HOME! More

They were very helpful and everybody there was very nice. The experience was good. My salesman helped me every step of the way. Very nice experience. The experience was good. My salesman helped me every step of the way. Very nice experience. More

Muy buena atención en este dealer, me ayudaron en todo y pude salir con mi carro nuevo pude salir con mi carro nuevo More

This dealer used to offer loaners, that’s no longer the case. You might get caught paying for a rental. It is hard to get a rental when you need diagnostics done, yet they need your vehicle for several to case. You might get caught paying for a rental. It is hard to get a rental when you need diagnostics done, yet they need your vehicle for several to do a diagnostic. And then after the diagnostic is done then you might be approved for a loaner. Makes no sense how we pay 90,000$ for a vehicle and get left with nothing to drive when it is the vehicles issues. Sell better vehicles and people would have to come in for service as often and you could offer loaners. You used to at least. Not sure what changed or why. Had I know I wouldn’t had naught a gmc. I would have bought a Cadillac. This will be the last GMC for this family. More

Best attention to customer in Houston area salesmen very knowledgeable about all vehicles able to test drive vehicle and ask questions about operation and service knowledgeable about all vehicles able to test drive vehicle and ask questions about operation and service More

Cameron was very knowledgeable and easy to work with. He answered all my questions and got the service taken care of timely. He answered all my questions and got the service taken care of timely. More

Awsome service very helpful TK was my salesman and he done whatever it took get it done I will be buying from them again. done whatever it took get it done I will be buying from them again. More