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Beck & Masten Buick GMC North
Houston, TX
863 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 863 reviews
August 21, 2024
Oil change on my 2019 GMC Sierra was quick an efficient. I was surprised to learn that my model(Elevation), took 8 quarts of oil instead of 5! They did let me use the coupon I received in the mail($29.95 I was surprised to learn that my model(Elevation), took 8 quarts of oil instead of 5! They did let me use the coupon I received in the mail($29.95+ 3 extra quarts), which is still better than $75-$150! Thanks! More
by kylemackaggie
August 20, 2024
Every thing seemed fine. My only issue was that always in the past, they would wash the car. They didn’t this time. Did you stop doing that? My only issue was that always in the past, they would wash the car. They didn’t this time. Did you stop doing that? More
by Janet
Employees Worked With
Georgia Aplon
August 20, 2024
Absolutely terrible service from the start. I will never let them service my vehicle again. Made an appointment to drop it off. 2 days later I call to check on it and am then told they are a I will never let them service my vehicle again. Made an appointment to drop it off. 2 days later I call to check on it and am then told they are a week to a week and a half before they even get to it. Then why did you make an appointment for me to drop it off. But, I left it. The next Monday I called at least 5-6 times. Left messages on voicemail and with 2 of their employees. And yet no one ever called me back. Showed up Tuesday morning at 8:00 am and canceled my service. I guess they are just too busy and don’t care about their customers. Their response, “sorry we couldn’t do better”. You will see this review on google as well. More
by Flalumandier
Employees Worked With
Ashley
August 20, 2024
It takes about two hours for an oil change my nine-year-old kid can do an oil change in 20 minutes. Every time I leave my check engine light is on within an hour nine-year-old kid can do an oil change in 20 minutes. Every time I leave my check engine light is on within an hour More
by Coady
Employees Worked With
August 20, 2024
Everything was done in a timely manner. Wesley kept us very well informed. Thank you. Wesley kept us very well informed. Thank you. More
by Kbox58
August 19, 2024
When you go to buy a vehicle, everything is fabulous spectacular and awesome. But when you go to the service department, a different story spectacular and awesome. But when you go to the service department, a different story More
by Vdewalt42
August 18, 2024
My experience this morning was great I was in and out pretty quick. All work was done in a timely manner Justin was awesome as usual. pretty quick. All work was done in a timely manner Justin was awesome as usual. More
by Johnnie
Employees Worked With
Justin U, Georgia Aplon, Georgia Aplon
August 17, 2024
Muy mal servicio, demasiado tiempo para entregarte tu vehículo. Me dijeron que era más rápido con cita y tardé 5 horas con cita ahora imagínate sin cita. No lo recomiendo. vehículo. Me dijeron que era más rápido con cita y tardé 5 horas con cita ahora imagínate sin cita. No lo recomiendo. More
by samueljuarez
Employees Worked With
Georgia Aplon
