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Beck & Masten Buick GMC North

Houston, TX

4.1
863 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 863 reviews

August 29, 2024

Nice and efficient dealership to buy and get service from on my vehicle. 15 word minimum.. More

by Sammonsac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 31, 2024 -

Sammonsac responded

Thank you!

August 28, 2024

Tell them the service you want and they deliver with excellent customer service every time. I travel 35 minutes when there is a GMM dealer (Texan- In Humble) minutes away but Beck and Masten does not tr More

by Mr. Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Aug 29, 2024 -

Beck & Masten Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

The team was extremely efficient and my salesman, Hector, was amazing. It was truly a first class experience More

by krburke4138
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Rincon
Aug 29, 2024 -

Beck & Masten Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2024

Service department was ready for me at agreed time. Service was immediately started and completed in less than an hour. More

by Jeff.york
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Martinez
Aug 29, 2024 -

Beck & Masten Buick GMC North responded

Hi Jeff, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2024

It took longer than I thought it would but the representative took very good care of me and I appreciate it very muvh More

by dinkbarron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Beck & Masten Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2024

Awesome place super friendly people. From salesman Chris to the manger, enjoyed speaking with everyone. More

by jwalkjwalk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hennis
Aug 31, 2024 -

Beck & Masten Buick GMC North responded

Hi, we are very happy Chris could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2024

Dealership was good they did mess up on our contract and charged almost $1000 more than they should have. They didn’t catch it but my husband did. I’m still not happy that having a credit score of 796 I sti More

by Sally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manni,
Aug 28, 2024 -

Beck & Masten Buick GMC North responded

Thank you for bringing this to my attention. I apologize for the error in your contract and for the high APR despite your excellent credit score. I would like to discuss this further to address your concerns and work towards a satisfactory resolution. Please contact me directly so we can correct the issue and ensure your satisfaction. I look forward to speaking with you. Andrew Martinez General Sales Manager andrewmartinez2@group1auto.com

August 24, 2024

I wanted to than the dealership for hiring Christopher! ! Had an amazing experience with his service to excellence!! Please make sure you recognize him!! More

by Daigneault.todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 31, 2024 -

Beck & Masten Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

August 24, 2024

Nice place great guys, not pushy at all. Just friendly guys. Willing to just sit and shoot the breeze for a minute, no stress layed back and willing to make a good deal. More

by NickEmmite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
Aug 31, 2024 -

Beck & Masten Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

August 23, 2024

My salesman John made my experience easy and was very welcoming. The process was very simple and I was in and out. More

by Armijo115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Aug 26, 2024 -

Beck & Masten Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. We hope you have a great day!

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