Beck & Masten Buick GMC North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Perfection of Service. Cheerful, engaging, what every customer wants to relate to. Valuable employees. Need to see more women in service. She is dedicated and thorough. Cheerful, engaging, what every customer wants to relate to. Valuable employees. Need to see more women in service. She is dedicated and thorough. More
Great service as soon as I Walk in to the Service Department. My Advisor: Christina Guajardo help me and answer all my questions. Department. My Advisor: Christina Guajardo help me and answer all my questions. More
Worked with me to get what I wanted in a timely manner, I appreciate the nice attitude appreciate the nice attitude More
Mike Sharaf did an excellent job and we really want to personally thank him. Job well done. personally thank him. Job well done. More
We will always have a special place in our hearts for Beck and Masten and it’s employees, however, this was not the best experience. We went to the dealership due to an engine light code for the thermost Beck and Masten and it’s employees, however, this was not the best experience. We went to the dealership due to an engine light code for the thermostat. The diagnostic test came back with the thermostat ( which we were aware of) and they also included the radiator. We came to find out that the radiator had no problems at all. That was very disheartening. The other part that seemed very distasteful was when we asked to see images/videos of the problem, they sent random pictures of the tires and part of the engine. None of the pictures provided included the thermostat or the radiator (which was claimed to be damaged). Luckily, we did get a second opinion so that we would not have to spend nearly $4,000 on an item to be fixed that did not need to be fixed. More
Nice clean an friendly people It was a great in an out quick keep you informed quick keep you informed More
Outstanding salesman, Edgar Ramirez. Other staff very cordial and helpful. The overall atmosphere at the dealership is very positive and customer friendly. Other staff very cordial and helpful. The overall atmosphere at the dealership is very positive and customer friendly. More