Beck & Masten Buick GMC North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I’ve had the best service at Beck & Masten since they changed ownership. I really like the new advisors, especially stephen Stacy, who has been awesome. I never have to call to check on my vehicle becaus changed ownership. I really like the new advisors, especially stephen Stacy, who has been awesome. I never have to call to check on my vehicle because he always keeps me posted in a timely manner. Keep up the good work. More
Excellent Service at Beck & Masten Buick GMC North I recently purchased a GMC Acadia from Beck & Masten Buick GMC North and had an outstanding experience. From the moment I walked in, I was greeted with recently purchased a GMC Acadia from Beck & Masten Buick GMC North and had an outstanding experience. From the moment I walked in, I was greeted with a friendly and professional demeanor. My salesperson, Lovish, was incredibly knowledgeable, patient, and helpful throughout the entire process. They took the time to understand my needs and preferences, and presented me with several options that fit within my budget. The finance department was also very efficient and transparent. They explained all the terms and conditions clearly, and answered all my questions patiently. The overall experience was seamless and stress-free. I am extremely satisfied with my purchase and highly recommend Beck and Masten North to anyone in the market for a new or used vehicle. More
"We recently purchased a new car from Beck and Masten North and had an amazing experience! The sales team, especially Devonte Wright was incredibly helpful, knowledgeable, and patient throughout the enti North and had an amazing experience! The sales team, especially Devonte Wright was incredibly helpful, knowledgeable, and patient throughout the entire process. They made sure we got the best deal and answered all my questions without any pressure. I would highly recommend this dealership to anyone looking for a new vehicle. More
We took our truck to get serviced here and our service advisor was knowledgeable, courteous and helpful. I would be coming back for any of my future vehicle services. advisor was knowledgeable, courteous and helpful. I would be coming back for any of my future vehicle services. More
Jarvis was very helpful! He had several customers but was very attentive even in the middle of a severe storm!. He had several customers but was very attentive even in the middle of a severe storm!. More
Making an appointment for serve was a simple phone call . I was given several choices of times to make the appointment convenient. I was given an estimated 1.5 hours to complete the service when I booked it. I was given several choices of times to make the appointment convenient. I was given an estimated 1.5 hours to complete the service when I booked it. When I arrived for my appointment, a courteous young man met me at my vehicle to inform me my service advisor would meet me at my vehicle shortly. My service advisor, Sunni Felix cordially greeted my and quickly and efficiently checked in my vehicle. She advised that because of the high volume of service work that had come in, that my wait would be approximately 2-2.5 hours. She told me that because the answering center that set the appointment was not on location, they did not have a good estimate of wait times. She gave me her direct phone number when I left so I could easily check on the status of my service. When the work was completed, Sunni sent a text message which I didn't see and followed up with a phone call which I really appreciated. Sunni was out for her lunch break when I returned for my vehicle. Service advisor, Adrian, graciously took care of getting me checked out. Other than the call center's lack of awareness of the level of activity in the service department, my experience was positive because of the professionalism of the service advisors, Sunni and Adrian, and those who assisted them. More