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Beck & Masten Buick GMC North
Houston, TX
898 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 898 reviews
December 20, 2024
Disappointed I have to take my vehicle back due to failure to address issue I discussed with advisor. Was running errands after l leaving the dealership my display panel had service tire pressure moni failure to address issue I discussed with advisor. Was running errands after l leaving the dealership my display panel had service tire pressure monitor message, which is why I took the car in for service. Either the person working on the car did not know what they were doing or didn’t address the issue. Now I have return again to the dealership to fix the problem. So unnecessary! More
by dhinojosa54jo@att.net
Employees Worked With
Adrian
December 20, 2024
Edgar, my sales professional was great. Very knowledgeable, helpful, and understanding. Definitely recommend him if you’re looking to buy a new vehicle. Dealership is top notch, this is my Very knowledgeable, helpful, and understanding. Definitely recommend him if you’re looking to buy a new vehicle. Dealership is top notch, this is my third vehicle from there. Service is great and people are kind and professional. More
by garciags69
December 18, 2024
Great customer service! They were fast and helped in every way possible to get my deal done They were fast and helped in every way possible to get my deal done More
by Hcynthia731
Employees Worked With
December 18, 2024
Assigned new service advisor, Steven Stacy. I asked him to review my service history and advise what work should be considered. I knew an oil, filter, lube (OFL) and inspection were due. Vehic I asked him to review my service history and advise what work should be considered. I knew an oil, filter, lube (OFL) and inspection were due. Vehicle was taken in and inspection/checks completed. I was advised to replace the cabin air filter and OFL. I approved the work. All work completed in one hour thirty-two minutes. Steven reviewed the vehicle's eight-year service history and we discussed service recommendations that may be needed in the near future. Steven Stacy was very professional and expressed a desire to satisfy the customer. Thank you Steven and the service technicians. More
by bowmanellis
Employees Worked With
Eric Clifton and Steven Stacy
December 18, 2024
Had a great experience at Beck & Masten Buick GMC North. Mike Sheraf was excellent to work with. He really went out of his way to find us a vehicle that met what we were looking for and within the price ran Mike Sheraf was excellent to work with. He really went out of his way to find us a vehicle that met what we were looking for and within the price range. He did not harass us like we’ve experienced with other typical car salesman. He was very sincere and did what he could to help us with discounts. The experience was quite quick and painless. Rest of staff was quite professional as well, including the finance lady we worked with. More
by Melissa Paiva
Employees Worked With
Other Employees :
Mike Sheraf and finance lady from Venezuela.
December 17, 2024
Ahora obtuve un mejor servicio que los anteriores, ahora si me ofrecieron las ofertas en mantenimiento que tienen, las otras veces la lady que me atendió fué muy displicente si me ofrecieron las ofertas en mantenimiento que tienen, las otras veces la lady que me atendió fué muy displicente More
by Herson Lemus
Employees Worked With
Wesley
December 17, 2024
Just bought a truck, Mr. Lovish K was the salesman and he did a great job thru out the whole purchase process. Lovish K was the salesman and he did a great job thru out the whole purchase process. More
by bhaveshpatel1354
