Bay Ridge Ford

Top Notch Service Had white glove service for my Shelby Mustang. By far the best service I've had. The team was responsive, attentive, answered all questions and at a g Had white glove service for my Shelby Mustang. By far the best service I've had. The team was responsive, attentive, answered all questions and at a great price for the New York area. More

SHOPPING FOR FORD EXPLORER LIMITED SALES REP ANGELO CASTELLI IS FAIR AND STRAIGHT FORWARD . BAY RIDGE FORD SHOULD BE HAPPY TO HAVE A PERSON WITH SUCH PERSONALITY WORKING FOR THEM .HE I SALES REP ANGELO CASTELLI IS FAIR AND STRAIGHT FORWARD . BAY RIDGE FORD SHOULD BE HAPPY TO HAVE A PERSON WITH SUCH PERSONALITY WORKING FOR THEM .HE IS AN ASSET TO THEIR SALES DEPARTMENT . HE GIVES YOU SUCH CONFIDENCE WHILE EXPLAINING ALL OPTIONS. More

Ford Edge Ann Monohan was the salesperson who managed my deal. She was very personable, friendly, and easy to deal with. She made me feel comfortable from begin Ann Monohan was the salesperson who managed my deal. She was very personable, friendly, and easy to deal with. She made me feel comfortable from beginning to end and was available for questions and clarification whenever I needed her. More

Excellent! Howard made my experience quick and easy. Howard helped me lease my first new car. He was helpful, honest, and offered me a great price after negotiating. I was hesitant to lease in Bay Ridge, Howard helped me lease my first new car. He was helpful, honest, and offered me a great price after negotiating. I was hesitant to lease in Bay Ridge, Brooklyn but Bay Ridge Ford was a much much better experience than Bay Ridge Nissan. I previously owned a 2004 Nissan Altima and you would think Bay Ridge Nissan would have offered me more for my trade in to keep me in a Nissan. This was not the case. Bay Ridge Ford had the better offer. Howard is an excellent salesman. He is friendly and not pushy. I know I'm going to love my new 2015 Fusion SE. PS My father's Ford Edge lease will soon be expiring from Manhattan Ford. Because Manhattan Ford is no longer open, we'll be going back to Bay Ridge Ford instead of making the trip to Staten Island Dana. More

I love Ann Monohan I have purchased 6 cars from ann in the past 20 years and every time she has always made it pleasure and a smooth transition (a smooth ride should I s I have purchased 6 cars from ann in the past 20 years and every time she has always made it pleasure and a smooth transition (a smooth ride should I say) she always has everything figured out, she makes it happen,great customer service , great follow up service.Go to Bayridge ford and see Ann More

Pleasant Experience My name is Connie Bilello I just would like to share my experience at BayRidge Ford. I started off with a wonderful salesperson Ann Scarpelli. Ann w My name is Connie Bilello I just would like to share my experience at BayRidge Ford. I started off with a wonderful salesperson Ann Scarpelli. Ann was so patient, understanding and did not put any pressure on me to buy or lease a car. She went over all my options in detail. I leased a Ford Escape and I'm loving every minute of it. It is a great car, smooth riding and I feel very safe. Thank you Ann Scarpelli and BayRidge Ford for giving me great experience when leasing my Escape. I highly recommend BayRidge Ford to all my Family and Friends a very pleasant car shopping experience. More

great customer service Brought a brand new focus. The staff was helpful and understanding. Help me get out of my old lease with no problem. Got the car to fit in my budget Brought a brand new focus. The staff was helpful and understanding. Help me get out of my old lease with no problem. Got the car to fit in my budget. More

Very knowlegable and no sales pressure. My wife and I put off buying a new car. However, the time came sooner than we thought. Hence, we made an inquiry online with Ford of Bay Ridge and the My wife and I put off buying a new car. However, the time came sooner than we thought. Hence, we made an inquiry online with Ford of Bay Ridge and then went straight to the Ford Dealership in Bay Ridge.The online sales help were excellent and provided information as needed and set up the appointment at the dealership. Originally we were going to lease. So Ms. Monahan provided a lease. When returning to the dealership to finalize the paperwork we decided to purchase the vehicle. It was no problem. The sales team went to work to assist us. Because of the timing, we did not have all the cash so we had to finance. Ms. Diane Lasky was very patient and informative and provided with excellent finance options fully explained. We were shown how to make the most of all the available cash back options / 0% financing / and other financing options. We actually saved money. I will most likely purchase another vehicle from Ford, at that dealership, unless I go for the Lincoln or similar vehicle. When we went to pick up the vehicle they provided brief training session on how to access important features in the vehicle. I also must say that they were patient with us, redoing the paperwork on two occasions because we were unsure if we were going to repair or salvage the vehicle. We are proud to say we have a 2014 Ford Edge SEL and we love the car more every day. Ford has information online to make the most of our video and the personnel at Bay Ridge Ford are always willing to help. Awesome! I look forward to purchasing another vehicle and if it is a Ford we will be at Bay Ridge Ford. Damond More

I bought a 2014 mustang gt premium when I went to pick it up it was not ready.Mind you I went on a Thursday to buy it and picked it up Saturday. That gave them 2 days to have it ready. The paint had spots th up it was not ready.Mind you I went on a Thursday to buy it and picked it up Saturday. That gave them 2 days to have it ready. The paint had spots threw the hole car. 6 days later I had a problem with the motor. I was told to bring it in for service. To be fix. I dropped it off on a Tuesday and picked up on Friday they never called me back they dont return calls and they never fixed the problem that now I have to bring it to dana ford because I don't trust them because they put 20 miles on my car maybe for a joy ride.but they wantme to give them a 100% rating they know how to take your money but not to help you when there is a problem they lied that they will make you happy to come back I will never do business with ford again More

Both Howard and Diance were extremely helpful, knowledgable and courteous. Did not feel like they were pushy salespersonnel. Seemed very interested in fitting my needs. I was buying a car for my knowledgable and courteous. Did not feel like they were pushy salespersonnel. Seemed very interested in fitting my needs. I was buying a car for my daughter (her first car). Howards' advice was extremely helpful. More