Bates Nissan

Austin Miller was very polite and friendly and explained the service my Rogue would receive. Dante, the technician who serviced my vehicle, did an outstanding job in the video walk-thru of explaining the the service my Rogue would receive. Dante, the technician who serviced my vehicle, did an outstanding job in the video walk-thru of explaining the status of the various items he was checking. Furthermore, Dante gives the very reassuring impression during the video that he definitely cares about your vehicle and wants it to be running smoothly. Five stars for both Austin and Dante! And five stars also for including the video inspection! More

Quick and efficient service. Never any issues when bringing in my vehicle. Marshall provided excellent service and assistance. Never any issues when bringing in my vehicle. Marshall provided excellent service and assistance. More

Service at Bates Nissan is always great! I greatly appreciate the inspection video they text and email you during the service. Austin was very friendly, communicative, and kept me informed t I greatly appreciate the inspection video they text and email you during the service. Austin was very friendly, communicative, and kept me informed throughout the service, and ensured I was aware of every accommodation available to me while I waited. More

KP, sales manager, was the best sales manager we’ve been associated with in the car dealership business, ever! He, together with the salesperson, Devina, were professionals showing great respect and apprec associated with in the car dealership business, ever! He, together with the salesperson, Devina, were professionals showing great respect and appreciation for our business. We happened to go round in circles choosing vehicles and were determined BATES NISSAN with the NISSAN ROUGE is THE IT! Thanks to Devina and the greatest sales manager, KP! Thank you Bates Nissan for KP, and certainly, Devina.. a wonderful professional team! These two are the epitome of salespeople! PS. My daughter, Lori Perez, owner of a Nissan Altima, speaks highly of her car which was one of the contributing factors in the purchase of our Nissan Rogue. More

My experience with Marshall at Bates, Nissan in Killeen was awesome. I’ll come back next time. was awesome. I’ll come back next time. More

I love this dealership. I have bought 5 vehicles from here in the past 16 years. They are fast, friendly and I always leave feeling like I got a good deal. I hate the other I have bought 5 vehicles from here in the past 16 years. They are fast, friendly and I always leave feeling like I got a good deal. I hate the other dealership that call non stop even if you asked to be texted or emailed, or the ones that make you feel anxious about making a bad decision. I never have any issues here. Above expectation every time! More

I always get wonderful service at Bates Nissan! Austin is a wonderful service manager. He kept me informed each step of the way and went above and beyond what you would normally expect for a regu Austin is a wonderful service manager. He kept me informed each step of the way and went above and beyond what you would normally expect for a regular service appointment. He even had my car vacuumed out for me! More

They are always very polite and helpful whenever I am in. They also take care of the battery in my key fob and never let me pay for it, excellent customer service! They also take care of the battery in my key fob and never let me pay for it, excellent customer service! More

Everyone from salespeople to sales manager was very helpful and very supportive that we, on the very first day purchased a ‘23 Nissan Rogue. Sales-lady, Devina couldn’t have done a better service. S helpful and very supportive that we, on the very first day purchased a ‘23 Nissan Rogue. Sales-lady, Devina couldn’t have done a better service. She’s “10” in all ratings. More

Austin was very informative, courteous, kind, and friendly. I will be back when additional maintenance is due! friendly. I will be back when additional maintenance is due! More