Bates Nissan

Excellent service! Fast and friendly! The service techs there are very friendly and professional. Always service with a smile. Fast and friendly! The service techs there are very friendly and professional. Always service with a smile. More

I was from out of town and had issues with my 2019 Nissan Titan and they took care of my issue without any problems. We were greeted with awesome personalities from everyone we met. Overall, we were very sat Titan and they took care of my issue without any problems. We were greeted with awesome personalities from everyone we met. Overall, we were very satisfied with our visit. Thanks again Bates Nissan in Killeen, TX!! More

this is a great dealership. you feel wanted and they take care of your all your needs and wants. my salesperson was RAIN and she did a great job of getting me into my new fronti you feel wanted and they take care of your all your needs and wants. my salesperson was RAIN and she did a great job of getting me into my new frontier. thanks More

Always had a positive expieriance at Bates Nissan. I do think the service center needs improvement on getting vehicles in and out on time. I do think the service center needs improvement on getting vehicles in and out on time. More

Ready when a I got there, timely and efficient. Very nice, friendly knew why I was there, asked about replacing the rear wiper blade prior to just doing it and charging. Thank you! Very nice, friendly knew why I was there, asked about replacing the rear wiper blade prior to just doing it and charging. Thank you! More

I brought my car in for an oil change and tire rotation. When checking in with service advisor I also mentioned that my tires were low on air. My complaint is mainly about the multi point inspection. Why When checking in with service advisor I also mentioned that my tires were low on air. My complaint is mainly about the multi point inspection. Why have it when things were marked ok , but indeed were not checked, but the inspection sheet indicated that outgoing air in my tires were 35 psi. I left with low air in my tires and had to return immediately . I run nitrogen in my tires but all the technician added was regular air. I know regular air can be added when nitrogen is not available .The little caps on my stems are green so the tech should have seen this. I landed up having to make an additional appointment to address this issue and redo my tires with nitrogen.(I have lifetime service for nitrogen) I shouldn't have to check up on the work performed on my vehicle at a genuine Nissan dealership. More

Service was done as expected. I received updated information on my vehicle in a friendly and professional manner. I received updated information on my vehicle in a friendly and professional manner. More

The service agent was helpful. The mechanic was knowledgeable and took his time to explain all that was wrong with my truck. The mechanic was knowledgeable and took his time to explain all that was wrong with my truck. More

We are always very satisfied with our service from Bates. They are always very efficient with the services we have done. They are always very efficient with the services we have done. More

they were quick and professional, would recommend to anyone who needs services done to there new and used Nissan vehicle!!! anyone who needs services done to there new and used Nissan vehicle!!! More