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Bates Nissan

Killeen, TX

4.6
1,351 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

August 11, 2022

Our sales man Clay Beaird was perfect. A very good respectful person. He helped us out alot. I will return in the future and also send more customers to him More

by tastarieagrady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Beaird , Clay O'Dell
Aug 12, 2022 -

Bates Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 09, 2022

You are the worst dealership that I have ever dealt with. I only have to go to your Nissan dealership because you were the only one in town More

by Cochranc05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Egson
Aug 12, 2022 -

Bates Nissan responded

Hi Cochranc05, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

August 05, 2022

It’s always amazing there. I come in every 6 months for my oil change and they always are amazing More

by nicci102969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller, Marshall Egson
Aug 07, 2022 -

Bates Nissan responded

Nicci102969, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

August 05, 2022

Very professional, knowledgeable, and friendly service provided from this dealership. The service department works with your schedule. More

by MYMJEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Aug 07, 2022 -

Bates Nissan responded

We appreciate your positive review about your recent experience with us!

August 03, 2022

The service advisor was and always is very friendly and courteous when ever I take my vehicle in to be serviced. The staff at Bates Nissan is awesome. More

by Vrwilliams2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree, Austin Miller
Aug 04, 2022 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Aug 05, 2022 -

Bates Nissan responded

Hi Vrwilliams2008, thank you so much for your positive comments about Bates Nissan, Inc.!

August 01, 2022

Everytime I come into Bates the know my name. With my work schedule they get me in really fast and Take care of me.Nate is wonderful and caring to my needs.Would not take my Titan anyplace else. More

by ladbreedlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Aug 01, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

August 01, 2022

E Service department personnel were kind, professional and knowledgeable. I was kept informed during the visit. More

by JLWILLIS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Marshall Egson
Aug 02, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

July 29, 2022

The help of the service man at the dealer was really good and he was very kind. I will never forget his good impression. More

by Edward_kim59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Aug 01, 2022 -

Bates Nissan responded

Thank you, Edward! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan!

July 27, 2022

I was seen immediately, Marsha is a great advisor, he was true to his word on my concerns for my Maxiam, I was even more surprised that I did not have to pay for the visit. Thank you Bates Nissan!!! More

by AUDREYSMITH502012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Jul 28, 2022 -

Bates Nissan responded

Thank you so much for your kind words for Marshall, and for taking the time to leave us this wonderful feedback!

July 26, 2022

Great dealership and excellent customer service. Smooth and timely service in all departments. Highly recommended! More

by b-rizzle23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia , Kevin Perez, Devin Williams Wilson, Alexis "Rain" Barcinas
Jul 27, 2022 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan! Please let us know if we can be of any more assistance!

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