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Bates Nissan

Killeen, TX

4.6
1,351 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

July 08, 2022

Austin Miller is a great asset to Bates Nissan. Professional and polite. Made me feel welcomed and explained everything very clearly. More

by Micheleleday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Jul 09, 2022 -

Bates Nissan responded

Micheleleday, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

July 07, 2022

I received excellent service at Bates Nissan! Austin was very professional and efficient. He was polite, got my car taken care of quickly, and even had it vacuumed out for me! Thanks! More

by Kelynson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Jul 07, 2022 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin and our tea, met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

July 07, 2022

Great service recall was done in a timely manner and very professional , polite and , courteous More

by vmed06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Jul 07, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

July 07, 2022

I’ve used Bates Nissan on multiple occasions and have always been treated very nice. Everyone is friendly even if they are not the person you talked with when scheduling the appointment. More

by Dannan95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen, your cashier deserves 5 stars also. Dennis, the courtesy driver gets 5 stars too. , Austin Miller
Jul 07, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

Jul 09, 2022 -

Bates Nissan responded

Hi Dannan95, thank you so much for your positive comments about Bates Nissan, Inc.!

July 06, 2022

Ok service. Not very friendly or anxious to assist. Had an appointment walked in and waited while one person was on the phone and didn't acknowledge my presence More

by Arctic138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Jul 07, 2022 -

Bates Nissan responded

We are sorry to hear that you didn't have a fully satisfying experience. We sincerely value your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great service.

July 05, 2022

Ben was awesome. We did all negotiations remotely and no surprises. Transparency and commitment since first contact. I was not able to pick the car up and he made sur More

by Luciano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Amos
Jul 06, 2022 -

Bates Nissan responded

Thank you for your business, Luciano. We appreciate you taking the time to leave us this great review. We're happy to hear that Ben was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 04, 2022

Tyler, our service advisor was great! No hassle process. Highly recommend Bates Nissian service department for anyone looking for auto repairs. More

by Carolmesa48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Jul 05, 2022 -

Bates Nissan responded

Thank you so much for your kind words for Tyler, and for taking the time to leave us this wonderful feedback!

June 30, 2022

Great service. The process was fast and quick. I would take my car again if something is needed. More

by kcsanchez77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Jun 30, 2022 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

June 29, 2022

They completely inspected the car. They also did an awesome job patching one of the tires. More

by mr.mercadorobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Jun 30, 2022 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 28, 2022

Customer service was great. Was not kept waiting from the minute I walked into the dealership. Entire staff was kind and helpful. They answered all of my questions in detail. My More

by SARA42705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Jun 28, 2022 -

Bates Nissan responded

Sara, Thanks for sharing your thoughts about your experience with Bates Nissan. Tyler, Nate, and our team appreciate your business and hope to see you again soon!

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