Bates Nissan
Killeen, TX
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1,351 Reviews of Bates Nissan
I received excellent service at Bates Nissan! Austin was very professional and efficient. He was polite, got my car taken care of quickly, and even had it vacuumed out for me! Thanks! Austin was very professional and efficient. He was polite, got my car taken care of quickly, and even had it vacuumed out for me! Thanks! More
I’ve used Bates Nissan on multiple occasions and have always been treated very nice. Everyone is friendly even if they are not the person you talked with when scheduling the appointment. always been treated very nice. Everyone is friendly even if they are not the person you talked with when scheduling the appointment. More
Ok service. Not very friendly or anxious to assist. Had an appointment walked in and waited while one person was on the phone and didn't acknowledge my presence Not very friendly or anxious to assist. Had an appointment walked in and waited while one person was on the phone and didn't acknowledge my presence while he other person sat at his desk playing on his phone never looking up at me. So after a few minutes of being ignored I walked around and found someone who who didn't appear busy and told him that I had an appointment. He walked me back to where the guys who had ignored me and said I had to wait for them to get off the phone. There were no chairs in this area so I just stood there waiting. I am going to try the dealership in Temple even though it's further away. More
Ben was awesome. We did all negotiations remotely and no surprises. Transparency and commitment since first contact. I was not able to pick the car up and he made sur We did all negotiations remotely and no surprises. Transparency and commitment since first contact. I was not able to pick the car up and he made sure to deliver at my door. Even through the current market conditions, Ben was able to get me a great deal. Thanks again Ben! More
Tyler, our service advisor was great! No hassle process. Highly recommend Bates Nissian service department for anyone looking for auto repairs. No hassle process. Highly recommend Bates Nissian service department for anyone looking for auto repairs. More
Customer service was great. Was not kept waiting from the minute I walked into the dealership. Entire staff was kind and helpful. They answered all of my questions in detail. My Was not kept waiting from the minute I walked into the dealership. Entire staff was kind and helpful. They answered all of my questions in detail. My car was done quickly and efficiently! Great service More