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Bates Nissan

Killeen, TX

4.6
1,354 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,354 Reviews of Bates Nissan

February 02, 2023

Bate’s Nissan always treats me like family and understands my needs when it comes to my vehicle, they have earned a loyal customer! More

by JULIO.NMN.GONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Feb 02, 2023 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Julio, and don't hesitate to let us know if we can be of further assistance.

January 31, 2023

Clean, comfortable shopping, not pushy when purchasing, heard me when I explained what I was looking for. Overall a fun and exciting experience for my husband and I! Plus snacks were provided for my pregna More

by csnow1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin, and shortest guy I don't remember his name., Andre Nash, Jeremiah Phillips
Feb 01, 2023 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

January 30, 2023

The people are always so sweet and have the best recommendations. Love Mr.Barbour super chill and down to earth More

by darieam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barbour , Tyler Linderman, Marshall Egson
Jan 31, 2023 -

Bates Nissan responded

Thank you for choosing Bates Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 30, 2023

First experience with Bates service department. As a walk-in I wasn’t sure what to expect, but everyone was great. systems check & battery replacement was completed within an hour! Excellent experi More

by Jeej101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Jan 31, 2023 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

January 27, 2023

I bought my Versa at Bates. From then on the service has been good and fast. The people are friendly and knowledgeable. I will keep coming back. More

by mryan1349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Jan 29, 2023 -

Bates Nissan responded

Mryan, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 30, 2023 -

Bates Nissan responded

Hi Mryan1349, thank you for taking the time to leave a review for us at Bates Nissan, Inc.. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 27, 2023

Amazing. So nice and got the job done! I love that they are honest and didn't try to scam me like another establishment did for same oroblem More

by laurencar1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Jan 29, 2023 -

Bates Nissan responded

Lauren, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jan 30, 2023 -

Bates Nissan responded

Laurencar1978, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 27, 2023

I always have great service with Nissan dealership! ! Very polite workers and always attentive and aware. More

by SHAMAR22482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Jan 29, 2023 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bates Nissan, we look forward to having you as a valued customer for many years to come!

Jan 30, 2023 -

Bates Nissan responded

Shamar22482, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Jan 30, 2023 -

Bates Nissan responded

Shamar22482, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 26, 2023

Overall a good experience and helped me a lot choose a good and reliable car that I needed. More

by ccday1223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Alexis "Rain" Barcinas
Jan 27, 2023 -

Bates Nissan responded

Thanks for sharing about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

January 26, 2023

When I was ready to purchase a new truck, the only Dealership I visited was Bates Nissan. I purchased the truck I wanted without any drama. The service during and after the purchase has been great. No More

by Wilburxyz2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kerschner, Kevin Perez, Tyler Linderman, Kevin Perez, Jeremiah Phillips
Jan 27, 2023 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and look forward to seeing you again soon!

January 26, 2023

Great service the video while the technician is performing the service is a plus. Friendly staff an awesome facilities. Always keep coming back. More

by LSUEPPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Jan 27, 2023 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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