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Bates Nissan

Killeen, TX

4.6
1,351 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

January 30, 2023

First experience with Bates service department. As a walk-in I wasn’t sure what to expect, but everyone was great. systems check & battery replacement was completed within an hour! Excellent experi More

by Jeej101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jan 31, 2023 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

January 27, 2023

I bought my Versa at Bates. From then on the service has been good and fast. The people are friendly and knowledgeable. I will keep coming back. More

by mryan1349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Jan 29, 2023 -

Bates Nissan responded

Mryan, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 30, 2023 -

Bates Nissan responded

Hi Mryan1349, thank you for taking the time to leave a review for us at Bates Nissan, Inc.. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 27, 2023

Amazing. So nice and got the job done! I love that they are honest and didn't try to scam me like another establishment did for same oroblem More

by laurencar1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jan 29, 2023 -

Bates Nissan responded

Lauren, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jan 30, 2023 -

Bates Nissan responded

Laurencar1978, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 27, 2023

I always have great service with Nissan dealership! ! Very polite workers and always attentive and aware. More

by SHAMAR22482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Jan 29, 2023 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bates Nissan, we look forward to having you as a valued customer for many years to come!

Jan 30, 2023 -

Bates Nissan responded

Shamar22482, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Jan 30, 2023 -

Bates Nissan responded

Shamar22482, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 26, 2023

Overall a good experience and helped me a lot choose a good and reliable car that I needed. More

by ccday1223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Alexis "Rain" Barcinas
Report | Print
Jan 27, 2023 -

Bates Nissan responded

Thanks for sharing about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

January 26, 2023

When I was ready to purchase a new truck, the only Dealership I visited was Bates Nissan. I purchased the truck I wanted without any drama. The service during and after the purchase has been great. No More

by Wilburxyz2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kerschner, Kevin Perez, Tyler Linderman, Kevin Perez, Jeremiah Phillips
Report | Print
Jan 27, 2023 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and look forward to seeing you again soon!

January 26, 2023

Great service the video while the technician is performing the service is a plus. Friendly staff an awesome facilities. Always keep coming back. More

by LSUEPPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Jan 27, 2023 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 25, 2023

I was satisfied with all of the service, I got there early, and they took care of all of my car need, in a timely fashion, I was pretty impressed with the service provided and the courtesy of all of the More

by Lapuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jan 27, 2023 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

January 20, 2023

Marshall was super nice and helpful from the moment I walked through the door. Service was quick and complete. Exceeded expectations. More

by mcook95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jan 20, 2023 -

Bates Nissan responded

Thank you for your very kind review. Marshall and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

Jan 23, 2023 -

Bates Nissan responded

Mcook95, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 19, 2023

It was very quick and the service was very nice. I was informed of was going on More

by KINDERAIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jan 20, 2023 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marshall met your expectations. Thank you for choosing Bates Nissan, we look forward to having you as a valued customer for many years to come!

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